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Compaq Presario CQ60 Notebook PC
HP G60 Notebook PC
Maintenance and Service Guide
Document Part Number: 488764-003
August 2011
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; and performing
computer disassembly procedures.
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© Copyright 2011 Hewlett-Packard Development Company, L.P. AMD Athlon, AMD Sempron, and AMD Turion are trademarks of Advanced Micro Devices, Inc.. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The infor
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Safety warning notice WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly Å on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clo
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Contents 1 Product description 2 External component identification Top components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–22 Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–23 Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–30 TouchPad on/off button board and board bra
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8 Backup and recovery Creating recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1 When to back up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2 Backup suggestions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2 Using system rest
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Contents vii
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1 Product description Category Description Presario Presario HP G60 HP G60 Presario HP G60 CQ60 CQ60 Intel UMA Intel CQ60 AMD UMA Intel UMA Intel Discrete AMD UMA Discrete Product name Compaq Presario CQ60 XX X Notebook PC HP G60 Notebook PC X X X Processors Intel® Core™2 Duo processors (6-MB L2 cache, 1066-MHz front side bus (FSB)): ■ T9400 2.53-GHz processor X X X X ■ T9600 2.8-GHz processor X X X X Intel Core2 Duo processors (3-MB L2 cache, 1066-MHz FSB): ■ P8600 2.4-GHz processor X
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Category Description Presario Presario HP G60 HP G60 Presario HP G60 CQ60 CQ60 Intel UMA Intel CQ60 AMD UMA Intel UMA Intel Discrete AMD UMA Discrete Processors AMD Turion Dual-Core (1-MB L2 cache) (cont) ■ RM-70 20-GHz processor X X ■ RM-72 2.1-GHz processor X X AMD Athlon™ X2 Dual-Core (1-MB L2 cache) ■ QL-60 1.9-GHz processor X X ■ QL-62 2.0-GHz processor X X AMD Sempron™ Single-Core (512-KB L2 cache) ■ SI-42 2.1-GHz processor X X ■ SI-40 2.0-GHz processor X X Chipset Intel GM45 X X
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Category Description Presario Presario HP G60 HP G60 Presario HP G60 CQ60 CQ60 Intel UMA Intel CQ60 AMD UMA Intel UMA Intel Discrete AMD UMA Discrete Graphics ■ up to 319 MB of total available XX (cont.) graphics subsystem memory when computer system memory equals or is greater than 1024 MB ■ up to 895 MB of total available XX graphics subsystem memory when computer system memory equals or is greater than 2048 MB ■ up to 1407 MB of total available XX graphics subsystem memory when com
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Category Description Presario Presario HP G60 HP G60 Presario HP G60 CQ60 CQ60 Intel UMA Intel CQ60 AMD UMA Intel UMA Intel Discrete AMD UMA Discrete Hard drives Supports all 9.5-mm, 6.35-cm XX X X X X (2.50-in) SATA hard drives Customer accessible X X X X X X Single hard drive configurations: 120-GB, 5400-rpm X X X X X X 160-GB, 5400-rpm X X X X X X 200-GB, 5400-rpm X X X X 250-GB, 5400-rpm X X X X X X 320-GB, 5400-rpm X X X X X X Optical drives 12.7-mm tray load - SATA - Fixed X X X X X
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Category Description Presario Presario HP G60 HP G60 Presario HP G60 CQ60 CQ60 Intel UMA Intel CQ60 AMD UMA Intel UMA Intel Discrete AMD UMA Discrete Wireless Support for the following WLAN (cont.) formats: ■ Atheros AR9280 802.11a/b/g/n X X X X X X ■ Atheros AR2425 802.11b/g X X X X X X ■ Broadcom BCM4312 802.11b/g X X X X X X ■ Intel Wi-Fi Link 5100 802.11a/b/g X X X X X X ■ Intel Wi-Fi Link 5100 XX X X X X 802.11a/b/g/n External Digital Media Slot supporting SD, XX X X X X media cards
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Category Description Presario Presario HP G60 HP G60 Presario HP G60 CQ60 CQ60 Intel UMA Intel CQ60 AMD UMA Intel UMA Intel Discrete AMD UMA Discrete Operating Preinstalled: system Windows Vista Business 32 X X X X X X Windows Vista Premium 32 X X X X X X Windows Vista Home Basic 32 X X X X X X FreeDOS X X X X X X RedFlag Linux X X X X Serviceability End-user replaceable parts: AC adapter X X X X X X Battery (system) X X X X X X Hard drive X X X X X X Memory module X X X X X X Optical driv
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2 External component identification Top components Display components Item Component Description Internal display switch Turns off the display and initiates Sleep if the display is closed 1 while the power is on. Wireless antennae (2) (select models only) Send and receive signals from one or more wireless 2 devices. The antennae are not visible from the outside of the ✎ computer. For optimal transmission, keep the areas immediately around the antennae free from obstructions. Integrated web
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Lights Item Component Description Power lights* (2) ■ On: The computer is on. 1 ■ Blinking: The computer is in the Sleep state. ■ Off: The computer is off or in Hibernation. Battery light ■ On: A battery is charging. 2 ■ Blinking: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly. ■ Off: If the computer is plugged into an external power source, the light is turned off
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Buttons and speakers Item Component Description Speakers (2) Produce sound. 1 Power button* ■ When the computer is off, press the button to turn on the 2 computer. ■ When the computer is on, press the button briefly to initiate Sleep. ■ When the computer is in the Sleep state, press the button briefly to exit Sleep. ■ When the computer is in Hibernation, press the button briefly to exit Hibernation. If the computer has stopped responding and Windows® shutdown procedures are ineffective, pr
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Keys Item Component Description esc key Displays system information about your computer when pressed 1 in combination with the fn key. fn key Executes frequently used system functions when pressed in 2 combination with a function key or the esc key. Windows logo key Displays the Windows Start menu. 3 Windows applications key Displays a shortcut menu for items beneath the pointer. 4 Integrated numeric keypad Can be used like the keys on an external numeric keypad. 5 Volume keys Adjust system v
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TouchPad Item Component Function TouchPad light ■ White: TouchPad is enabled. 1 ■ Amber: TouchPad is disabled. TouchPad* Moves the pointer and selects or activates items on the screen. 2 Left TouchPad button* Functions like the left button on an external mouse. 3 TouchPad on/off button Enables/disables the TouchPad. 4 TouchPad vertical scroll zone Scrolls up or down. 5 Right TouchPad button* Functions like the right button on an external mouse. 6 *This table describes factory settings. To view
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Front components Item Component Description Power light ■ On: The computer is on. 1 ■ Blinking: The computer is in the Sleep state. ■ Off: The computer is off or in Hibernation. Battery light ■ On: A battery is charging. 2 ■ Blinking: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly. ■ Off: If the computer is plugged into an external power source, the light is turned
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Left-side components Item Component Function Power connector Connects an AC adapter. 1 AC adapter light 2 ■ On: The computer is connected to external power. ■ Off: The computer is not connected to external power. External monitor port Connects an external VGA monitor or projector. 3 RJ-45 (network) jack Connects a network cable. 4 HDMI port (select models only) Connects an optional video or audio device, such as a high-definition 5 television, or any compatible digital or audio componen