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Gateway LT31 Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
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Revision History Please refer to the table below for the updates made to this service guide. Date Chapter Updates II
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Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no rep
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Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. IV
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Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES
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VI
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Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Your Gateway Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents Removing the VGA Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Removing the LAN Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Removing the Hinge Wells . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Removing the Mainboard . . . . . . . . . . .
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Table of Contents Internal Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133 HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134 USB Failure (Right up/down side) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135 Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135 Intermittent Problems . . . . . . . . .
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Table of Contents X
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Chapter 1 System Specifications Features Below is a brief summary of the computer’s many features: Operating System • Genuine Windows® XP Home (Service Pack 3) • Genuine Windows Vista™ Platform • AMD Athlon™ 64 Processor L110 • Cache size:512KB, Frequency:1.2G (No P-state) •TDP:13W • Package 638-pin lidless micro PGA package. System Memory • DDRII 667MHz • 1 DDR2 SODIMM slot • Maximum memory size up to 2GB-SODIMM Display and graphics • 11.6" HD WXGA high-brightness (typical 200-nit) Acer Crystal
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• LAN: 10/100 Mbps Fast Ethernet • WPAN: Bluetooth® 2.0 or 2.1+EDR • WWAN: GSM/GPRS/EDGE/(WCDMA) (for 3G models) Privacy control • Kensington lock slot Dimensions and Weight • 286 (W) x 203 (D) x 29 (H) mm • 1.3 kg (2.86 lbs.) with 3-cell battery pack • 1.46 kg (3.21 lbs.) with 6-cell battery pack Power subsystem • 24.4 W 2200 mAh 3-cell Li-ion battery pack • 4-hour battery life -or- • 57.7 W 5200 mAh 6-cell Li-ion battery pack • 8-hour battery life • 30 W adapter with power cord Special keys an
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System Block Diagram X'TAL 14.318MHz HOST 200MHz CHARGER LED D/B PCIE 100MHz ISL88731 CLOCK GENERATOR WLAN/3G SW USB 48MHz +3VPCU Silego:SLG84605TTR BT SW 3V/5V Thermal Sensor +3V_S5 DDR II 667 MHz AMD S1g1 REF 14.318MHz IDT:ICS951462 ISL6237 DDRII-SODIMM1 WLAN/WiMax LED +3VSUS G781 Channel A HTREF 66MHz 3G LED +3V BT LED +5VPCU +5V X'TAL 25MHz Side port CPU_CORE CPU CORE HT1 800MHz memory PCIE-2 LAN(10/100) Transformer RJ45 ISL6264A 16bit DDR2 RTL8103EL NB CORE +NB_CORE UP6111AQDD RS690E PCIE
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Your Gateway Notebook tour After learning about your computer features, let us show you around your new computer. Front View No. Icon Item Description 1 Acer Crystal Eye Web camera for video communication. Webcam 2 Microphone Internal microphone for sound recording. 3 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 4 Keyboard For entering data into your computer. 5 TouchPad Touch-sensitive pointing device which functions like a computer mouse. 6Battery/ Indic
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No. Icon Item Description 8 Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of the computer's functions and components. 9 Power button/ Turns the computer on and off while indicating the indicator computer’s power status. Closed Front View No. Icon Item Description 1 Bluetooth Enables/disables the Bluetooth function. communication switch 2 3G/Wireless LAN Enables/disables the 3G/Wireless LAN communication switch Left View 12 3 45 No. Icon Item Description 1
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Right View 12 3 5 6 4 No. Icon Item Description 1 Multi-in-1 card Accepts Secure Digital (SD), MultiMediaCard reader (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xD-Picture Card (xD). Note: Push to remove/install the card. Only one card can operate at any given time. 2 Microphone-in Accepts input from external microphones. jack 3 Headphones/ Connects to line-out audio devices speaker/line-out (e.g. speakers, headphones). jack 4 USB 2.0 port Connects to USB 2.0 devices (e.g. USB mous
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Rear and Base View 1 8 2 7 3 4 6 5 No. Icon Item Description 1 Battery bay Houses the computer's battery pack. Note: The battery shown is for reference only. Your PC may have a different battery, depending on the model purchased. 2 Battery release Releases the battery for removal. latch 3 Hard disk bay Houses the computer's hard disk (secured with screws). 4 3G module bay Houses the computer's 3G communication module. 5 Ventilation slots Vents enable the computer to stay cool, even after and
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Indicators The computer has several easy-to-read status indicators. The battery indicator is visible even when the computer cover is closed. Icon Function Description Bluetooth Indicates the status of Bluetooth communication. Wireless LAN Indicates the status of Wireless LAN communication. 3G communication Indicates the status of 3G communication. HDD Indicates when the hard disk drive is active. Num Lock Lights up when Num Lock is activated. Caps Lock Lights up when Caps Lock is activate
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TouchPad Basics The following items show you how to use the TouchPad: 1 2 3 • Move your finger across the TouchPad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the TouchPad is the same as clicking the left button. Function Left Button (2) Right Button (3) Main TouchPad (1) Execute Quickly click twice. Tap twice (at t
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Using the Keyboard Your Packard Bell dot Series has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock When Num Lock is on, the embedded keypad is in numeric mode. The keys + function as a calculator (complete
