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Title page
Nortel Communication Server 1000
Nortel IP Phone 1210
User Guide
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Revision history Revision history March 2009 Standard 02.03. This document is up-issued to update feature descriptions. February 2009 Standard 02.02. This document is up-issued to reflect modifications made in chapters Customizing your IP Phone 1210-advanced features and Operating your IP Phone1210. April 2008 Standard 02.01. This document is up-issued to support Nortel Communication Server 1000 Release 5.5 for UNIStim 3.0. April 2008 Standard 01.08. This document is up-issued to support Nor
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Revision history December 2007 Standard 01.03. This document is up-issued to support Nortel Communication Server 1000 Release 5.5 and to contain updates to the document. December 2007 Standard 01.02. This document is up-issued to support Nortel Communication Server 1000 Release 5.5 and to reflect changes to the images. December 2007 Standard 01.01. This document is issued to support Nortel Communication Server 1000 Release 5.5. 4
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Contents Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Feature overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Regulatory and safety information . . . . . . . . . . . . . . . . . . . 12 DenAn regulatory notice for Japan . . . . . . . . . . . . . . . . . . . . . 18 How to get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Using your IP Phone 1210 . . . . . . . . . . . . .
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Contents Selecting date and time format . . . . . . . . . . . . . . . . . . . . . . . . 41 Accessing display diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 41 Selecting a local dialpad tone . . . . . . . . . . . . . . . . . . . . . . . . . 42 Viewing IP Phone information . . . . . . . . . . . . . . . . . . . . . . . . 43 Performing diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Selecting a ring type . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Using Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Using On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Using Handsfree dialing . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Using Predial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Activating Ring Again . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Using Speed Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Using Radio Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Miscellaneous Call Features . . . . . . . . . . . . . . . . . . . . . . . . . 99 Charging a call or charging a forced call . . . . . . . . . . . . . 99 Using Privacy Release . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Using External Server Applications . . . . . . . . . . . . . . . . 103 Troubleshooting your IP Phone 1210 . . . . . . . . . . . . . . . . 104 Virtual Office . . . . . . .
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Welcome Welcome Your Nortel IP Phone 1210 brings voice and data to your desktop. IP Phone 1210 can directly connect to a Local Area Network (LAN) through an Ethernet connection. This guide contains the following topics: • “Using your IP Phone 1210” on page 23 • “Installing your IP Phone 1210” on page 30 • “Customizing your IP Phone 1210—basic features” on page 36 • “Customizing your IP Phone 1210—advanced features” on page 49 • “Operating your IP Phone 1210” on page 63 • “Troubleshooting your
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Welcome - Conference - Services - Applications • wall-mountable • LCD display screen • high-quality speaker phone • volume control keys to adjust the ringer, speaker, handset, and headset volume • hearing aid compatibility • 10/100 Ethernet ports - one Ethernet port for LAN connection - one Ethernet port for optional PC connection • Power over Ethernet (POE) or power through a supported AC adapter • support to Network Diagnostic Utility • Accessory Expansion Module (AEM) port to connect the
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Welcome Figure 1: IP Phone 1210 11
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Regulatory and safety information Regulatory and safety information This equipment has been tested and complies with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used according to the instructions, can cause harmful interference to radio communications. Howev
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Regulatory and safety information Jurisdiction Standard Description United States UL 60950-1 ITE equipment - Safety - Part 1: General requirements Canada CSA 60950-1-03 ITE equipment - Safety - Part 1: General requirements European EN 60950-1 ITE equipment - Safety - Part 1: Community +A11 General requirements Australia/New AS/NZS Safety of Information Technology Zealand 60950.1:2003 Equipment Other Safety Approvals: IEC 60950-1: ITE equipment - Safety - Part 1: General requirements Table
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Regulatory and safety information Table 1: EMC compliance for various jurisdictions (Part 2 of 2) Jurisdiction Standard Description European EN 55022 Class B Emissions: Information Community technology equipment - Radio disturbance EN 55024 Information technology equipment - Immunity characteristics Limits and methods of measurement EN 61000-3-2 Limits for harmonic current emissions (equipment input current <= 16 A per phase) EN 61000-3-3 Limitation of voltage fluctuations and f
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Regulatory and safety information Table 2: Safety compliance for various jurisdictions (Part 2 of 2) Jurisdiction Standard Description Canada CSA 60950-1-03 Safety of Information Technology Equipment European EN 60950-1 ITE equipment - Safety - Part 1: Community General requirements Australia/New AS/NZS Safety of Information Zealand 60950.1:2003 Technology Equipment Other Safety Approvals: IEC 60950-1: ITE equipment - Safety - Part 1: General requirements. Other US/Canada: Hearing Aid Co
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Regulatory and safety information Table 3: EMC compliance (Part 2 of 2) Jurisdiction Standard Description Canada ICES-003 Class A Emissions: Interference- Causing Equipment Standard: Digital Apparatus Australia/New AS/NZS 3548 Class A Emissions: Information Zealand CISPR 22 technology equipment - Radio disturbance European EN 55022 Class A Emissions: Information Community technology equipment - Radio disturbance EN 55024 Information technology equipment - Immunity characteristics
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Regulatory and safety information • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/ TV technician for help. Note: The user should not make changes or modifications not expressly approved by Nortel Networks. Any such changes could void the user’s authority to operate the equipment This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est confo
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Regulatory and safety information Other US/Canada: Hearing Aid Compatibility (HAC) as per FCC Part 68 This equipment complies with the CE Marking requirements. EU Countries: This device complies with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration may be obtained from Nortel Networks GmbH address: Ingolstaedter Strasse 14-18, 80807 Munich Germany DenAn regulatory notice for Japan Connecting Power Use only Nortel-approved Limited Powe
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Regulatory and safety information Connecting to the Local Area Network Severe damage to your IP Phone can occur if you plug the phone into an ISDN connection. Consult your system administrator to ensure you plug your IP Phone 1210 into a 10/100 BaseT Ethernet jack. Operation The earpiece and mouthpiece of the handset can attract and retain small objects. Location Nortel recommends that you install your IP Phone 1210 away from direct sunlight. 19
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How to get help How to get help This section explains how to get help for Nortel products and services. Getting Help from the Nortel Web site The best way to get technical support for Nortel products is from the Nortel Technical Support Web site: www.nortel.com/support This site provides quick access to software, documentation, bulletins, and tools to address issues with Nortel products. More specifically, you can: • download software, documentation, and product bulletins • search the Technica
