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Avaya 1210 IP Deskphone
User Guide
Avaya Communication Server 1000
Document Status: Standard
Document Version: 06.01
Part Code: NN43140-101
Date: October 2010
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© 2010 Avaya Inc. All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing, Avaya assumes no liability for any errors. Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes. Documentation disclaimer Avaya shall not be responsible for any modifications, additions, or deletio
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Revision history Revision history October 2010 Standard 06.01. This document is up-issued to support UNIStim 5.0 and Avaya Communication Server 1000 Release 7.5. July 2010 Standard 05.02. This document is up-issued to support CS 1000 Release 7.0. Rebranding done. June 2010 Standard 05.01. This document is up-issued to support CS 1000 Release 7.0. October 2009 Standard 04.01. Because of the similarity between Communication Server 1000 Release 6.0 and Release 5.5 for UNIStim 4.0 features , UN
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Revision history April 2008 Standard 01.08. This document is up-issued to support Communication Server 1000 Release 5.5. April 2008 Standard 01.07. This document is up-issued to support Communication Server 1000 Release 5.5. February 2008 Standard 01.06. This document is up-issued to support Communication Server 1000 Release 5.5 and to contain updates to the links in the document. February 2008 Standard 01.05. This document is up-issued to support Communication Server 1000 Release 5.5 a
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Revision history December 2007 Standard 01.01. This document is issued to support Communication Server 1000 Release 5.5. 5
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Revision history 6
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Contents Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Feature overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Regulatory and safety information . . . . . . . . . . . . . . . . . . . 16 DenAn regulatory notice for Japan . . . . . . . . . . . . . . . . . . . . . 23 Customer service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Using your Avaya 1210 IP Deskphone . . . . . . . . . . .
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Contents Adjusting the display screen contrast . . . . . . . . . . . . . . . . . . . 45 Selecting a language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Selecting date and time format . . . . . . . . . . . . . . . . . . . . . . . . 47 Accessing display diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 48 Selecting a local dialpad tone . . . . . . . . . . . . . . . . . . . . . . . . . 48 Viewing IP Deskphone information . . . . . . . . . . . . . . . . . . . .
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Contents Operating your Avaya 1210 IP Deskphone . . . . . . . . . . . . 72 Entering and editing text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Using the telephone dialpad . . . . . . . . . . . . . . . . . . . . . . . 72 Using the soft keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Using Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Managing calls while busy at work . . . . . . . . . . . . . . . . . . . . 102 Using Make Set Busy . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Hotel applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Configuring Automatic Wake-Up . . . . . . . . . . . . . . . . . . 103 Paging features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Using Call Page Connect to make an announcement . . 105 Using Radio Page . . .
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Contents Terms you should know . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 11
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Contents 12
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Welcome Welcome Your Avaya 1210 IP Deskphone brings voice and data to your desktop. Avaya 1210 IP Deskphone can directly connect to a Local Area Network (LAN) through an Ethernet connection. This guide contains the following topics: • “Using your Avaya 1210 IP Deskphone” on page 27 • “Installing your Avaya 1210 IP Deskphone” on page 36 • “Advanced features” on page 56 • “Operating your Avaya 1210 IP Deskphone” on page 72 • “Troubleshooting your Avaya 1210 IP Deskphone” on page 113 In this gui
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Welcome - Services - Applications • wall-mountable • LCD display screen • high-quality speaker phone • volume control keys to adjust the ringer, speaker, handset, and headset volume • hearing aid compatibility • 10/100 Ethernet ports - one Ethernet port for LAN connection - one Ethernet port for optional PC connection • Power over Ethernet (POE) or power through a supported AC adapter • support to Network Diagnostic Utility • Accessory Expansion Module (AEM) port to connect the Expansion Mo
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Welcome Figure 1: Avaya 1210 IP Deskphone 15
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Regulatory and safety information Regulatory and safety information This equipment has been tested and complies with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used according to the instructions, can cause harmful interference to radio communications. Howev
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Regulatory and safety information Jurisdiction Standard Description United States UL 60950-1 ITE equipment - Safety - Part 1: General requirements Canada CSA 60950-1-03 ITE equipment - Safety - Part 1: General requirements European EN 60950-1 ITE equipment - Safety - Part 1: Community +A11 General requirements Australia/New AS/NZS Safety of Information Technology Zealand 60950.1:2003 Equipment Other Safety Approvals: IEC 60950-1: ITE equipment - Safety - Part 1: General requirements Table
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Regulatory and safety information Table 1: EMC compliance for various jurisdictions (Part 2 of 2) Jurisdiction Standard Description European EN 55022 Class B Emissions: Information Community technology equipment - Radio disturbance EN 55024 Information technology equipment - Immunity characteristics Limits and methods of measurement EN 61000-3-2 Limits for harmonic current emissions (equipment input current <= 16 A per phase) EN 61000-3-3 Limitation of voltage fluctuations and fli
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Regulatory and safety information Table on page 19 shows the Safety compliance for various jurisdictions. Table 2: Safety compliance for various jurisdictions Jurisdiction Standard Description United States UL 60950-1 Safety of Information Technology Equipment Canada CSA 60950-1-03 Safety of Information Technology Equipment European EN 60950-1 ITE equipment - Safety - Part 1: Community General requirements Australia/New AS/NZS Safety of Information Zealand 60950.1:2003 Technology Equipmen
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Regulatory and safety information Basking Ridge, NJ 07920 USA. Table 3 lists EMC compliance for various jurisdictions Table 3: EMC compliance Jurisdiction Standard Description United States FCC CFR 47 Class A Emissions: FCC Rules for Part 15 Radio Frequency Devices (see Notes 1 and 2) Canada ICES-003 Class A Emissions: Interference- Causing Equipment Standard: Digital Apparatus Australia/New AS/NZS 3548 Class A Emissions: Information Zealand CISPR 22 technology equipment - Radio dist
