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Title page
Nortel Communication Server 1000
IP Phone 1120E
User Guide
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Contents Contents About the IP Phone 1120E . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Telephone controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Telephone display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Call features and Flexible Feature Codes . . . . . . . . . . . . . . . 20 Security features . . . . . . . . . . . . . . . . . .
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Contents Enabling or disabling Call Timer . . . . . . . . . . . . . . . . . . . 48 Enabling OnHook Default Path . . . . . . . . . . . . . . . . . . . . 49 Changing feature key labels . . . . . . . . . . . . . . . . . . . . . . . 49 Configuring the name display format . . . . . . . . . . . . . . . . 51 Configuring Live Dialpad . . . . . . . . . . . . . . . . . . . . . . . . . 52 Configuring Local Menu options . . . . . . . . . . . . . . . . . . . . 54 Using the 1. Preferences submenu .
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Contents Using Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Using Speed Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Using System Speed Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Using HotLine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Using intercom calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Answering a call . . . . . . . . . . . . . . . . . .
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Contents Setting up a conference call . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Using Conferee Selectable Display . . . . . . . . . . . . . . . . . . . . 98 Using Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Working without interruption . . . . . . . . . . . . . . . . . . . . . . 102 Activating Make Set Busy . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Additional call features . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Using Test Local Mode . . . . . . . . . . . . . . . . . . . . . . . . . 132 Using Resume Normal Mode . . . . . . . . . . . . . . . . . . . . . 132 Troubleshooting MG 1000B . . . . . . . . . . . . . . . . . . . . . . 133 Using Hospitality features . . . . . . . . . . . . . . . . . . . . . . . . . 135 Configuring Automatic Wake-Up . . . . . . . . . . . . . . . . . . . . . 135 Activating Message Registration . . . . . . . . . . . . . . . . . . . . . 137 Using Maid Identification
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Revision history Revision history March 2009 Standard 01.02. This document is up-issued to support CS 1000 Release 5.0.This document reflects changes in section Connecting the components of the phone. May 2007 Standard 01.01. This document is up-issued to support CS 1000 Release 5.0.This document reflects the new document number. June 2006 Standard 2.00. This document is up-issued to support Nortel Communication Server 1000 Release 4.5 software. Added support for new security features. Ja
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About the IP Phone 1120E About the IP Phone 1120E The IP Phone 1120E brings voice and data to the desktop by connecting directly to a Local Area Network (LAN) through an Ethernet connection. In this guide, self-labeled line/programmable feature key labels appear beside the keys, and context-sensitive soft key labels appear directly above the keys. Figure 1 shows the key labels. Figure 1: Self-labeled feature keys and context-sensitive soft keys Basic features Your IP Phone 1120E supports th
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About the IP Phone 1120E • graphical, high-resolution LCD display, backlit, with adjustable contrast • high-quality speaker phone • volume control keys for adjusting ringer, speaker, handset, and headset volume • six specialized feature keys: —Quit — Directory — Message/Inbox — Shift/Outbox — Services —Copy • six call-processing fixed keys: —Mute — Handsfree — Goodbye — Expand — Headset —Hold • gigabit Ethernet ports • built-in gigabit Ethernet switch for shared PC access • headset jack wi
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About the IP Phone 1120E • Accessory Expansion Module port to connect the Expansion Module for IP Phone 1100 Series (Expansion Module) For information about using the Expansion Module, see the Expansion Module for IP Phone 1100 Series User Guide (NN43130-101). Figure 2 shows the IP Phone 1120E. Figure 2: IP Phone 1120E Telephone controls This section describes the controls on the IP Phone 1120E. In some geographic regions, the IP Phone 1120E is offered with key caps that have English text l
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About the IP Phone 1120E Table 1: Telephone controls Fwd Context-sensitive soft keys are located below the display area. The LCD label above each key changes based on the active feature. When a triangle appears before a soft key Fwd label, the feature is active. Press the More key to access the next layer More.. of context-sensitive soft keys (self-labeled). The keys on either side of the LCD display area are self-labeled line/programmable feature keys, with labels on the LCD. These key
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About the IP Phone 1120E Press the Mute key to listen to the receiving party without transmitting. Press the Mute (Mute) key again to return to two-way conversation. The Mute key applies to handsfree, handset, and headset microphones. The Mute LED indicator, located on the Mute key, flashes to indicate that the microphone is muted. Press the Handsfree key to activate handsfree. (Handsfree) The Handsfree LED indicator, located on the Handsfree key, lights to indicate when handsfree is
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About the IP Phone 1120E Press the Hold key to put an active call on hold. Tap the flashing line (DN) soft key to return to the caller on hold. (Hold) Use the Expand key to access external server applications. (Expand) Press the Headset key to answer a call using the headset or to switch a call from the handset or handsfree to the headset. (Headset) The Headset LED indicator, located on the Handsfree key, lights to indicate that the headset is in use. Use the Goodbye key to terminate an a
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About the IP Phone 1120E Press the Copy Key to copy entries to your Personal Directory from other lists, such as (Copy) the Caller List, Redial List, and Corporate Directory. Press the Quit/Stop key to exit an active menu or dialog. Pressing the Quit/Stop key (Quit) does not affect the status of active calls. The Shift/Outbox key is a fixed key that is reserved for future feature development. (Shift/Outbox) Press the Message/Inbox key to access your voice mailbox. (Msg/Inbox) Note: This
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About the IP Phone 1120E Press the Services key to open the Services menu, and use the navigation keys to access (Services) the following items: • Telephone Options: — Volume adjustment — Contrast adjustment — Language — Date/Time — Display diagnostics — Local Dialpad Tone — Set Info — Diagnostics — Call Log Options — Ring type — Call Timer — On hook default path — Change Feature Key Label — Name Display Format — Live Dialpad • Password Admin: — Station Control Password The Password Admin men
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About the IP Phone 1120E • Test Local Mode and Resume Local Mode (if Media Gateway 1000B is configured) (Services) Press the Services key to exit from any (continued) menu or menu item. Press the Services key twice to access the Local Tools menu, and use the navigation (Services) keys to access the following items: • 1. Preferences (Services) • 2. Local Diagnostics • 3. Network Configuration •4. Lock Menu Your system administrator can establish a password for the Local Tools menu. If you
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About the IP Phone 1120E • The lower display area provides labels for the four context-sensitive soft keys. Figure 3 shows an idle LCD screen. Figure 3: IP Phone 1120E LCD screen Call features and Flexible Feature Codes Some features are not available on all IP Phones. Call features and Flexible Feature Codes (FFCs) must be assigned to your IP Phone and supported by system software. Contact your system administrator to configure these features and codes on your IP Phone. Security features Th
