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Part No. N0008588 1.0
September 17, 2004
Business Communications
Manager
Wireless LAN IP Telephony
Installation and Configuration
Guide
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2 Copyright © 2004 Nortel Networks All rights reserved. The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks NA Inc. Trademarks
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3 Caution: Only qualified persons should service the system. The installation and service of this hardware is to be performed only by service personnel having appropriate training and experience necessary to be aware of hazards to which they are exposed in performing a task and of measures to minimize the danger to themselves or other persons. Electrical shock hazards from the telecommunication network and AC mains are possible with this equipment. To minimize risk to service personnel and u
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4 Hearing Aid Compatibility System telephones are hearing-aid compatible, as defined in Section 68.316 of Part 68 FCC Rules. Repairs In the event of equipment malfunction, all repairs to certified equipment will be performed by an authorized supplier. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Important Safety Instructions The following safety instructions cover the installation and use of th
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5 3 Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 4 Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool. 5 Do not place this product on an unstable cart, stand or table. The product may fall, causing serious damage to the product. 6 This product should never be placed near or over a radiator or heat regist
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6 International Regulatory Information The CE Marking on this equipment indicates compliance with the following: This device conforms to Directive 1999/5/EC on Radio Equipment and Telecommunications Terminal Equipment as adopted by the European Parliament And Of The Council. This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Hereby, Nortel Networks declares that this equipment is in
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7 Safety WARNING! Only qualified service personnel may install this equipment. The instructions in this manual are intended for use by qualified service personnel only. Only qualified persons should service the system. The installation and service of this hardware is to be performed only by service personnel having appropriate training and experience necessary to be aware of hazards to which they are exposed in performing a task and of measures to minimize the danger to themselves or other
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8 This warranty sets forth the entire liability and obligations of Nortel Networks with respect to breach of warranty, and the warranties set forth or limited herein are the sole warranties and are in lieu of all other warranties, expressed or implied, including warranties or fitness for particular purpose and merchantability. Warranty Repair Services Should the set fail during the warranty period: In North America, please call 1-800-574-1611 for further information. Outside North America,
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9 Contents North American Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Enhanced 911 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Radio-frequency Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Hearing Aid Compatibi
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10 Contents Network planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 IP address planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 IP addressing with DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Programming Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 WL
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Contents 11 License Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Restore Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Site Survey mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Regulatory Domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Security . . . . . . . . . . . . . . . . .
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12 Contents Configuring the WLAN Application Gateway 2246 . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Configuring the OAI Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Configuring the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Continuing configuration through Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Connecting through Telnet . . . . . . . . .
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13 Figures Figure 1 Basic network configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Figure 2 WLAN IP Telephony Manager 2245 front panel . . . . . . . . . . . . . . . . . . . . . . . . . 34 Figure 3 NetLink SVP-II System menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Figure 4 Network Configuration screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Figure 5 SVP-II Configuration
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14 Contents Installation and Configuration Guide
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15 Tables Table 1 DHCP options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Table 2 Roaming and handover capabilities summary . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Table 3 Handset functions available in idle and offhook states . . . . . . . . . . . . . . . . . . . . 56 Table 4 IP Phone 2004 mapping to the wireless handsets . . . . . . . . . . . . . . . . . . . . . . . 60 Table 5 Keys to enter non-numeric characters . . .
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16 Contents Installation and Configuration Guide
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17 Preface This section includes the following general information: Before you begin on page 17 Symbols used in this guide on page 18 Text conventions on page 18 Acronyms used in this guide on page 20 Related publications on page 25 Warning: Ensure that you make a complete backup of your data before attempting to upgrade your system. Refer to the upgrade guide that comes with the upgrade package for instructions about upgrading the Business Communications Manager software f
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18 Preface Symbols used in this guide This guide uses symbols to draw your attention to important information. The following symbols appear in this guide: Caution: Caution Symbol Alerts you to conditions where you can damage the equipment. Danger: Electrical Shock Hazard Symbol Alerts you to conditions where you can get an electrical shock. Warning: Warning Symbol Alerts you to conditions where you can cause the system to fail or work improperly. Note: Note Symbol A Note alerts you to important
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Preface 19 plain Courier Indicates command syntax and system output, for example, prompts text and system messages. Example: Set Trap Monitor Filters FEATURE Indicates that you press the button with the coordinating icon on HOLD whichever set you are using. RELEASE Nortel Networks WLAN Handsets 2210/2211 Each of the WLAN Handsets 2210/2211 has a user guide that explains the specific feature access for the handsets. Information about using the features of the WLAN Handsets 2210/2211 is conta
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20 Preface Acronyms used in this guide This guide uses the following acronyms: AAL Analog Access Lines ACD Automated Call Distribution AH Authentication Header ANSI American National Standards Institute API Application Program Interface ARP Address Resolution Protocol ASM Analog station module ATA (or ATA2) Analog Terminal Adapter AUI Attachment Unit Interface AWG American Wire Gauge BERT Bit Error Rate Test BC committed burst BE excess burst BIOS Basic Input Output System BKI Break-in BLF Busy