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Voice / Fax over IP Networks
User Guide for Voice/IP Gateways
Digital Models (T1, E1, ISDN-PRI):
MVP-2400/2410/3010
Analog/BRI Models: MVP-130/210/410/810
MVP-210G/410G/810G
MVP-410ST/810ST
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User Guide S000249H Analog MultiVOIP Units (Models MVP130, MVP210, MVP410, MVP810, MVP210G, MVP410G, and MVP810G) ISDN-BRI MultiVOIP Units (Models MVP410ST, and MVP810ST) Digital MultiVOIP Units (Models MVP2400, MVP2410, & MVP3010) Upgrade Units (MVP24-48 and MVP30-60) This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 2003, by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc.
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CONTENTS CHAPTER 1: OVERVIEW.......................................................................................8 ABOUT THIS MANUAL...............................................................................................9 INTRODUCTION TO TI MULTIVOIPS (MVP2400, MVP2410, & MVP24-48) .........12 T1 Front Panel LEDs..........................................................................................17 INTRODUCTION TO EI MULTIVOIPS (MVP3010 & MVP30-60)............................19 E1
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Contents MultiVOIP User Guide CHAPTER 3: MECHANICAL INSTALLATION AND CABLING...................87 INTRODUCTION........................................................................................................88 SAFETY WARNINGS .................................................................................................88 Lithium Battery Caution .....................................................................................88 Safety Warnings Telecom................................
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MultiVOIP User Guide Contents MultiMVP3 Analog Telephony Interface Parameters (for MVP130/210/410/810).......................200 ISDN-BRI Telephony Parameters (for MVP-410ST/810ST).....................................201 SMTP Parameters (for email call log reporting).........................................................202 Local Configuration Procedure (Summary) .....................................................203 Local Configuration Procedure (Detailed)..................................
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Contents MultiVOIP User Guide Downloading Factory Defaults...................................................................................419 Setting and Downloading User Defaults ..........................................................421 Downloading IFM Firmware............................................................................423 Setting a Password (Windows GUI) .................................................................424 Setting a Password (Web Browser GUI) ............
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MultiVOIP User Guide Contents MultiMVP3 FCC Part 68 Telecom.......................................................................................529 Canadian Limitations Notice ............................................................................530 APPENDIX A: EXPANSION CARD INSTALLATION (MVP24-48 & MVP30- 60).............................................................................................................................531 INSTALLATION......................................
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Chapter 1: Overview 8
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MultiVOIP User Guide Overview About This Manual This manual is about Voice-over-IP products made by Multi-Tech Systems, Inc. It describes four product groups. 1. T1 Digital MultiVOIP units, models MVP2400, MVP2410, and the capacity-doubling add-on expansion card, model MVP24-48 (which fits the MVP2410 only). 2. E1 Digital MultiVOIP units, models, MVP3010 and the capacity- doubling add-on expansion card, model MVP30-60. 3. Analog MultiVOIP units, models MVP810, MVP410, MVP210, & MVP130 and mo
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Overview MultiVOIP User Guide MultiVOIP Product Family MVP MVP- MVP MVP MVP Description 2400 2410 24-48 3010 30-60 Model Function T1 T1 T1 E1 E1 digital digital digital digital digital VOIP VOIP VOIP VOIP VOIP unit unit add-on unit add-on card card Capacity 24 24 24 30 30 channels channels added channels added channels channels Chassis/ Table 19” 1U circuit 19” 1U circuit Mounting top rack card rack card mount only mount only Description MVP MVP MVP MVP MVP Model 810 (G) 428 (G) 410 (G) 210 (G)
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MultiVOIP User Guide Overview How to Use This Manual. In short, use the index and the examples. When our readers crack open this large manual, they generally need one of two things: information on a very specific software setting or technical parameter (about telephony or IP) or they need help when setting up phonebooks for their voip systems. The index gives quick access to voip settings and parameters. It’s detailed. Use it. The best way to learn about phonebooks is to wade through exampl
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Overview MultiVOIP User Guide Introduction to TI MultiVOIPs (MVP2400, MVP2410, & MVP24-48) We proudly present MultiTech’s T1 Digital Multi-VOIP products. The MVP2400 is a tabletop model; the MVP2410 is a rack-mount model; and the MVP24-48 is an add-on expansion card that doubles the capacity of the MVP2410 without adding another chassis. All of these voice-over-IP products have fax capabilities. All of these models adhere to the North American standard of T1 trunk telephony using digital 24-c
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MultiVOIP User Guide Overview H.323, SIP & SPP. Being H.323 compatible, the MVP-2400/2410 can place calls to telephone equipment at remote IP network locations that also contain H.323 compatible voice-over-IP gateways. It will interface with H.323 software and H.323 gatekeeper units. H.323 specifications also bring to voip telephony many special features common to conventional telephony. H.323 features of this kind that have been implemented into the MultiVOIP include Call Hold, Call Waiting,
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Overview MultiVOIP User Guide ‘clearinghouse’ for all calls within its zone. MultiTech’s embedded and stand- alone gatekeeper software packages both perform all of the standard gatekeepers functions (address translation, admission control, bandwidth control, and zone management) and also support many valuable optional functions (call control signaling, call authorization, bandwidth management, and call management). The stand-alone gatekeeper is, however, slightly more feature-rich than the emb
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MultiVOIP User Guide Overview While the web GUI’s appearance differs slightly, its content and organization are essentially the same as that of the Windows GUI (except for logging). The primary advantage of the web GUI is remote access for control and configuration. The controller PC and the MultiVOIP unit itself must both be connected to the same IP network and their IP addresses must be known. Once you’ve begun using the web browser GUI, you can go back to the MultiVOIP Windows GUI at any tim
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Overview MultiVOIP User Guide Logging of System Events. MultiTech has built SysLog Server functionality into the software of the MultiVOIP units. SysLog is a de facto standard for logging events in network communication systems. The SysLog Server resides in the MultiVOIP unit itself. To implement this functionality, you will need a SysLog client program (sometimes referred to as a “daemon”). SysLog client programs, both paid and freeware, can be obtained from Kiwi Enterprises, among other fi
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MultiVOIP User Guide Overview Supplementary Telephony Services. The H.450 standard (an addition to H.323) brings to voip telephony more of the premium features found in PSTN and PBX telephony. MultiVOIP units offer five of these H.450 features: Call Transfer, Call Hold, Call Waiting, Call Name Identification (not the same as Caller ID), and Call Forwarding. (The first four features are found in the “Supplementary Services” window; the fifth, Call Forwarding, appears in the Add/Edit Inbound ph
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Overview MultiVOIP User Guide MVP2400/2410 Front Panel LED Definitions LED NAME DESCRIPTION Power Indicates presence of power. Boot After power up, the Boot LED will be on for about 10 seconds while the MVP2400/2410 is booting. RCV Receive. Lights when receiving data on Ethernet port. XMT Transmit. Lights when transmitting data on Ethernet port. LNK Link. When lit, VOIP “sees” the hub or network via the Ethernet connection. COL Collision. Lit when data collisions occur. T1 When lit, indic
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MultiVOIP User Guide Overview Introduction to EI MultiVOIPs (MVP3010 & MVP30-60) We proudly present MultiTech’s E1 Digital Multi-VOIP products. The MVP3010 is a rack-mount model and the MVP30-60 is an add-on expansion card that doubles the capacity of the MVP3010 without adding another chassis. All of these voice-over-IP products have fax capabilities. All adhere to the European standard of E1 trunk telephony using digital 30-channel time- division multiplexing, which allows 30 phone conversat
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Overview MultiVOIP User Guide H. 323, SIP, & SPP. Being H.323 compatible, the MVP3010 can place calls to telephone equipment at remote IP network locations that also contain H.323 compatible voice-over-IP gateways. It will interface with H.323 software and H.323 gatekeeper units. H.323 specifications also bring to voip telephony many special features common to conventional telephony. H.323 features of this kind that have been implemented into the MultiVOIP include Call Hold, Call Waiting, Cal
