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CHAPTER2
Preparing to Install the Cisco Unified
IP Phone on Your Network
Cisco Unified IP Phones enable you to communicate using voice over a data
network. To provide this capability, the IP Phones depend upon and interact with
several other key Cisco Unified IP Telephony components, including
Cisco Unified Communications Manager.
This chapter focuses on the interactions between the Cisco Unified IP Phone
7961G/7961G-GE and 7941G/7941G-GE and Cisco Unified Communications
Manager, DNS and
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Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Understanding Interactions with Other Cisco Unified IP Telephony Products � Determining the MAC Address for a Cisco Unified IP Phone, page 2-20 Understanding Interactions with Other Cisco Unified IP Telephony Products To function in the IP telephony network, the Cisco Unified IP Phone must be connected to a networking device, such as a Cisco Catalyst switch. You must also register the Cisco Unified IP Phone w
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Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Understanding Interactions with Other Cisco Unified IP Telephony Products For information about configuring Cisco Unified Communications Manager to work with the IP devices described in this chapter, refer to Cisco Unified Communications Manager Administration Guide, Cisco Unified Communications Manager System Guide, and to Cisco Unified Communications Manager Security Guide. For an overview of security func
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Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Providing Power to the Cisco Unified IP Phone You can resolve these issues by isolating the voice traffic onto a separate VLAN. The switch port that the phone is connected to would be configured to have separate VLANs for carrying: � Voice traffic to and from the IP phone (auxiliary VLAN on the Cisco Catalyst 6000 series, for example) � Data traffic to and from the PC connected to the switch through the acces
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Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Providing Power to the Cisco Unified IP Phone The following sections provide more information about powering a phone: � Power Guidelines, page 2-5 � Power Outage, page 2-7 � Obtaining Additional Information about Power, page 2-7 Power Guidelines Table 2-1 provides guidelines for powering the Cisco Unified IP Phone 7961G and 7941G. Table 2-2 provides guidelines for powering the Cisco Unified IP Phone 7961G-GE
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Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Providing Power to the Cisco Unified IP Phone Table 2-1 Powering Guidelines—Cisco Unified IP Phone 7961G and 7941G (continued) Power Type Guidelines PoE power—Provided by � The Cisco Unified IP Phone 7961G and 7941G support Cisco inline a switch through the PoE. Ethernet cable attached � The Cisco Unified IP Phone 7961G and 7941G support IEEE 802.3af to the phone. power on signal pairs and spare pairs. � To e
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Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Providing Power to the Cisco Unified IP Phone Table 2-2 Powering Guidelines—Cisco Unified IP Phone 7961G-GE and 7941G-GE (continued) Power Type Guidelines PoE power—Provided by � The gigabit Ethernet Cisco Unified IP Phone 79161G-GE and a switch through the 7941G-GE do not support Cisco inline PoE. Ethernet cable attached � The Cisco Unified IP Phone 7961G-GE and 7941G-GE support IEEE to the phone. 802.3af po
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Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Understanding Phone Configuration Files � Other requirements and restrictions regarding power Table 2-3 Related Documentation for Power Document Topics URL Cisco Unified IP Phone http://www.cisco.com/en/US/products/hw/phones/p Power Injector s379/prod_installation_guides_list.html PoE Solutions http://www.cisco.com/en/US/netsol/ ns340/ns394/ns147/ns412/networking_solutions_ package.html Cisco Catalyst Switches h
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Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Understanding Phone Configuration Files protocol in the phone configuration file be set to TLS, which corresponds to the transport type in the SIP Security Profile in Cisco Unified Communications Manager. Note If the device security mode in the configuration file is set to Authenticated or Encrypted, but the phone has not received a CTL file, the phone will continuously try to obtain a CTL file so that it ca
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Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Understanding the Phone Startup Process � Dial Plan—.xml � Softkey Template—.xml The filenames are derived from the MAC Address and Description fields in the Phone Configuration window of Cisco Unified Communications Manager Administration and the devicename field in the Cisco Unified Communications Manager database. The MAC address uniquely identifies the phone. For more informat
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Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Understanding the Phone Startup Process Table 2-4 Cisco Unified IP Phone Startup Process (continued) Step Description Related Topics 3. Configuring VLAN If the Cisco Unified IP Phone is connected to a � Network Cisco Catalyst switch, the switch next informs the Configuration phone of the voice VLAN defined on the switch. Menu, page 4-7. The phone needs to know its VLAN membership � Resolving Startup before i
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Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Understanding the Phone Startup Process Table 2-4 Cisco Unified IP Phone Startup Process (continued) Step Description Related Topics 7. Requesting the The TFTP server has configuration files, which � Adding Phones to Configuration File define parameters for connecting to Cisco the Cisco Unified Communications Manager and other Unified Communic information for the phone. ations Manager Database, page 2-13 � R
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Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Adding Phones to the Cisco Unified Communications Manager Database Adding Phones to the Cisco Unified Communications Manager Database Before installing the Cisco Unified IP phone, you must choose a method for adding phones to the Cisco Unified Communications Manager database. These sections describe the methods: � Adding Phones with Auto-Registration, page 2-14 � Adding Phones with Auto-Registration and TAPS,
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Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Adding Phones to the Cisco Unified Communications Manager Database Table 2-5 Methods for Adding Phones to the Cisco Unified Communications Manager Database (continued) Requires MAC Method Address? Notes Using the Cisco Yes Requires phones to be added Unified individually Communications Manager Administration Using BAT Yes � Can add groups of same model of phone. � Can schedule when phones are added to the
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Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Adding Phones to the Cisco Unified Communications Manager Database Note Cisco recommends you use auto-registration to add less than 100 phones to your network. To add more than 100 phones to your network, use the Bulk Administration Tool (BAT). See the “Adding Phones with BAT” section on page 2-17. Auto-registration is disabled by default. In some cases, you might not want to use auto-registration: for examp
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Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Adding Phones to the Cisco Unified Communications Manager Database Note Cisco recommends you use auto-registration and TAPS to add less than 100 phones to your network. To add more than 100 phones to your network, use the Bulk Administration Tool (BAT). See the “Adding Phones with BAT” section on page 2-17. To implement TAPS, you or the end-user dial a TAPS directory number and follow voice prompts. When the
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Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Adding Phones to the Cisco Unified Communications Manager Database Adding Phones with Cisco Unified Communications Manager Administration You can add phones individually to the Cisco Unified Communications Manager database using Cisco Unified Communications Manager Administration. To do so, you first need to obtain the MAC address for each phone. For information about determining a MAC address, see the “Deter
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Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Using Cisco Unified IP Phones with Different Protocols � Adding Phones with Cisco Unified Communications Manager Administration, page 2-17 Using Cisco Unified IP Phones with Different Protocols The Cisco Unified IP Phone can operate with SCCP (Skinny Client Control Protocol) or SIP (Session Initiation Protocol). You can convert a phone that is using one protocol for use with the other protocol. This section
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Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Using Cisco Unified IP Phones with Different Protocols Refer to Cisco Unified Communications Manager Administration Guide for detailed information about Cisco Unified Communications Manager configuration. Refer to Cisco Unified Communications Manager Bulk Administration Guide for detailed information about using the BAT. Step 2 If you are not using DHCP in your network, configure the network parameters for t
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Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Determining the MAC Address for a Cisco Unified IP Phone Deploying a Phone in an SCCP and SIP Environment To deploy Cisco Unified IP Phones in an environment that includes SCCP and SIP and in which the Cisco Unified Communications Manager Auto-Registration parameter is SCCP, perform these general steps: 1. Set the Cisco Unified Communications Manager auto_registration_protocol parameter to SCCP. To do so, fro