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QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1 Creating a New Integration with the QSIG/DPNSS Phone System c. Repeat Step 14a. and Step 14b. for any remaining secondary Cisco EGW 2220 or SIP proxy server in the cluster. Step 15 In Cisco Unity Connection Administration, expand Telephony Integrations, then click Port. Step 16 On the Search Ports page, click the display name of the first voice messaging port that you created for this phone system in
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QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1 Testing the Integration Step 24 Repeat Step 22 and Step 23 for all remaining phone system trunks that you want to create. Step 25 If prompted to restart Cisco Unity Connection, in the Windows task bar, right-click the Cisco Unity Connection icon and click Restart > Voice Processing Server Role. Step 26 When prompted to confirm stopping the Voice Processing server role, click Yes. Step 27 In Cisco Unit
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QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1 Testing the Integration Table 6 Settings for the New User Page (continued) Field Setting Display Name Test User Extension Step 6 Click Save. Step 7 On the User Basics page, in the Voice Name field, record a voice name for the test user. Step 8 In the Phone System field, confirm that the phone system selected is the phone system that Phone 1 is connected to. Step 9 Uncheck th
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QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1 Testing the Integration To Test an External Call with Release Transfer Step 1 From Phone 2, enter the access code necessary to get an outside line, then enter the number outside callers use to dial directly to Cisco Unity Connection. Step 2 In the Port Status Monitor, note which port handles this call. Step 3 When you hear the opening greeting, enter the extension for Phone 1. Hearing the opening gree
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QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1 Testing the Integration To Set Up Supervised Transfer on Cisco Unity Connection Step 1 In Cisco Unity Connection Administration, on the Edit Transfer Option page for the test user, in the Transfer Type field, click Supervise Transfer. Step 2 In the Rings to Wait For field, enter 3. Step 3 Click Save. Step 4 Minimize the Cisco Unity Connection Administration window. Do not close the Cisco Unity Connect
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QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1 (Multiple Integrations Only) Adding New User Templates (Multiple Integrations Only) Adding New User Templates When you create the first phone system integration, this phone system is automatically selected in the default user template. The users that you add after creating this phone system integration will be assigned to this phone system by default. However, for each additional phone system integra
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QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1 Deleting an Existing Phone System Integration Step 10 In the Task Execution Results window, click Close. Step 11 Log off Cisco Unity Connection Administration. Deleting an Existing Phone System Integration If you want to delete an existing phone system integration (for example, you have replaced the phone system with which Cisco Unity Connection originally integrated), confirm that the following items
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Appendix: Using Alternate Extensions and MWIs Alternate Extensions Step 3 On the Search Phone Systems page, check the check box to the left of the phone system that you want to delete. Step 4 Click Delete Selected. Step 5 When prompted to confirm that you want to delete the phone system, click OK. Step 6 If prompted to restart Cisco Unity Connection, in the Windows task bar, right-click the Cisco Unity Connection icon and click Restart > Voice Processing Server Role. Step 7 When prompted to
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Appendix: Using Alternate Extensions and MWIs Alternate Extensions � Cisco Unity Connection Administration will not accept an extension that is already assigned to another user (either as a primary or alternate extension), or to a public distribution list, call handler, directory handler, or interview handler. Cisco Unity Connection verifies that each alternate extension is unique—up to the dialing domain level, if applicable—before allowing either an administrator or a user to create it.
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Appendix: Using Alternate Extensions and MWIs Alternate MWIs To Modify Alternate Extensions Step 1 In Cisco Unity Connection Administration, click User. Step 2 On the Search Users page, click the user for whom you want to modify an alternate extension. Step 3 On the Edit menu, click Phone Numbers. Step 4 On the Phone Numbers page, click the alternate extension that you want to change. Step 5 On the Phone Number page, in the Phone Number field, change the extension and click Save. Step 6 Repeat
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Appendix: Using Alternate Extensions and MWIs Alternate MWIs Step 3 On the Edit menu, click Message Waiting Indicators. Step 4 On the Message Waiting Indicators page, click Add New. Step 5 Enter the following settings. Table 9 Settings for the New Message Waiting Indicator Page Field Setting Enabled Check the check box. Display Name Enter a description of the MWI. Extension Enter the extension for the MWI. When entering characters, consider the following: � Enter digits 0 through 9. Do not us
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Appendix: Documentation and Technical Assistance Conventions Step 6 Click Save. Step 7 Repeat Step 3 through Step 6 as necessary. To Delete Alternate MWIs Step 1 In Cisco Unity Connection Administration, click User. Step 2 On the Search Users page, click the user for whom you want to delete an alternate MWI. Step 3 On the Edit menu, click Message Waiting Indicators. Step 4 On the Message Waiting Indicators page, check the check boxes next to the MWIs that you want to delete. Step 5 Click Dele
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Appendix: Documentation and Technical Assistance Obtaining Documentation Table 11 QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1 Conventions (continued) Convention Description > A right angle bracket is used to separate selections that you make: (right angle � On menus. (Example: On the Windows Start menu, click Settings > Control bracket) Panel > Phone and Modem Options.) � In the navigation bar of Cisco Unity Connection Administration. (Example
