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Phone Guide
Cisco Unified IP Phone 7970 Series
for Cisco Unified CallManager 4.2(3)
INCLUDING LICENSE AND WARRANTY
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
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Common Phone Tasks Softkey Definitions View online help on Press . AbbrDial Dial using a speed dial index the phone number Place a call Go-off hook before or Answer Answer a call after dialing a number. Back Return to the previous Help topic Redial a number Press Redial. Or press Barge Add yourself to a call on a shared the Navigation button line while on-hook to see Quick Reference CallBack Receive notification when a busy your Placed Calls log. extension becomes available Switch to the P
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Other Features HLog Prevent hunt group calls from Phone Screen Icons ringing on your phone by logging Speed-dial button configured Line and Call States out of hunt groups Call Forwarding enabled Message waiting iDivert Send a call to your voice messaging system Video enabled Call on hold Join Join several calls already on a single line to create a conference Option selected Connected call MeetMe Host a Meet-Me conference call Feature enabled more Display additional softkeys Incoming call New
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Contents Getting Started 1 Using this Guide 1 Finding Additional Information 2 Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials 2 More Information about Customizing Your Phone on the Web 2 Safety and Performance Information 2 Accessibility Features 12 Connecting Your Phone 13 An Overview of Your Phone 16 Understanding Buttons and Hardware 16 Understanding Touchscreen Features 19 Choosing Touchscreen Items 20 Cleaning and Maintaining the Touchscreen 20 Understanding Feature Butt
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Switching Between Multiple Calls 27 Viewing Multiple Calls 28 Transferring Calls 29 Forwarding All Calls to Another Number 30 Making Conference Calls 31 Understanding Types of Conference Calls 31 Starting and Joining a Standard Conference 31 Starting or Joining a Meet-Me Conference Call 33 Advanced Call Handling 34 Speed Dialing 34 Picking Up a Redirected Call on Your Phone 35 Using a Shared Line 36 Understanding Shared Lines 36 Adding Yourself to a Shared-Line Call 36 Preventing Others from V
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Accessing Voice Messages 51 Accessing Your User Options Web Pages 52 Logging In to the User Options Web Pages 52 Subscribing to Phone Services 53 Understanding Additional Configuration Options 54 Troubleshooting Your Phone 56 General Troubleshooting 56 Viewing Phone Administration Data 57 Using the Quality Reporting Tool 57 Cisco One-Year Limited Hardware Warranty Terms 58 Index 61 Cisco Unified IP Phone 7970 Series for Cisco Unified CallManager 4.2(3) v
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Getting Started Using this Guide This guide provides you with an overview of the features available on your phone. You can read it completely for a solid understanding of your phone’s capabilities or refer to the table below for pointers to commonly used sections. If you want to... Then... Explore your phone on your own Press on the phone when you need assistance. Review safety information See Safety and Performance Information, page 2. Connect your phone See Connecting Your Phone, page 13
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Finding Additional Information You can access the most current Cisco Unified IP Phone documentation on the World Wide Web at this URL: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm You can access the Cisco website at this URL: http://www.cisco.com/ International Cisco websites can be accessed from this URL: http://www.cisco.com/public/countries_languages.shtml Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials Cisco Unified IP Phone 7900 Series eLearni
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Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071 SAVE THESE INSTRUCTIONS Waarschuwing BELA
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Attention IMPORTANTES INFORMATIONS DE SÉCURITÉ Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des avertissements figurant dans les consignes de sécurité traduites qui a
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Advarsel VIKTIGE SIKKERHETSINSTRUKSJONER Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne enheten. TA VARE PÅ DISSE INSTRUKSJONENE Aviso INSTRUÇÕES IMPORTAN
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Aviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo. GUARDE ESTAS IN
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Cisco Unified IP Phone 7970 Series for Cisco Unified CallManager 4.2(3) 9
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Warning Read the installation instructions before you connect the system to its power source. Warning Ultimate disposal of this product should be handled according to all national laws and regulations. Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. 10 OL-10776-01
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Warning To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to telephone network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports use RJ-45 connectors. Use caution when connecting cables. Caution Inline power circuits provide current through the communication cable. Use the Cisco provided cable or a minimum 24 AWG communication cable. Using an External Power Supply The following warnings apply w
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Using External Devices The following information applies when you use external devices with the Cisco Unified IP Phone: Cisco recommends the use of good quality external devices (such as headsets) that are shielded against unwanted radio frequency (RF) and audio frequency (AF) signals. Depending on the quality of these devices and their proximity to other devices such as mobile phones or two-way radios, some audio noise may still occur. In these cases, Cisco recommends that you take one o
