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Home Network
Security Services
Version 1.1
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Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. The Trend Micro™ Home Network Security Services User’s Guide introduces the main features of the software and provides installation instructions. Trend Micro recommends reading this guide in its entirety prior to installing or using the software. NOTE: A license to Trend Micro Software usually includes the right to product updates, pattern file updates, and basi
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Chapter 7 Contents Chapter 1: Trend Micro Home Network Security Services: Overview Trend Micro dashboard ...................................................................... 1-1 Trend Micro Internet Security ............................................................ 1-1 Router-based Parental Controls ......................................................... 1-2 System Requirements ...............................
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Chapter 5: Using Parental Controls Parental Controls: General Mode .......................................................5-2 Parental Controls: Per-User Mode ......................................................5-2 Content Blocking Categories ..............................................................5-3 Chapter 6: Getting Support Help with Home Network Security Services ......................................6-1 Help with Trend Micro Internet Security .......................................
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Chapter 1 ™ Trend Micro Home Network Security Services: Overview Trend Micro, in cooperation with leading router manufacturers, has designed the first complete security solution for home networks. Trend Micro Home Network Security has three components: the Trend Micro dashboard, Trend Micro Internet Security, and router-based Parental Controls. Trend Micro dashboard After you activate your services, the dashboard
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™ Trend Micro Home Network Security Services: Overview Router-based Parental Controls Parental Controls help prevent home network users from accessing inappropriate Web content. This service is free for 60 days. When you register your free trial of Trend Micro Internet Security, your Parental Controls 60-day trial is extended to one year. System Requirements Following are the minimum hardware and software requirements for running Trend Micro Home Network Security Services: TM TM •Intel Penti
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Chapter 2 Installing Home Network Security This chapter has the following sections: • Installing the Trend Micro Dashboard on page 2-1 • Activating Your Free Services on page 2-4 • Configuring Router-Based Parental Controls on page 2-12 Note: Before installing Home Network Security, remove any existing antivirus and Internet security programs. Running multiple antivirus and security programs will slow your system dow
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Installing Home Network Security FIGURE 2-1. The Trend Micro dashboard Home screen Note: To protect your entire network, install the dashboard on all of your computers. Installing the dashboard: troubleshooting Installing the dashboard requires downloading the Trend Micro ActiveX control. If you are unable to download the ActiveX control, please check your Internet Explorer security settings. The Trend Micro ActiveX control is a "signed" ActiveX control, meaning it has a digital signature aut
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Installing Home Network Security 3. Choose the following settings: Setting Choose Download signed ActiveX controls Prompt Script ActiveX control marked safe for scripting Enable Run ActiveX controls and plug-ins Enable Java permissions High safety Active scripting Enable Scripting of Java applets Enable 4. Click OK to close the Security Settings box. Click OK again to close the Internet Options box. To install the dashboard after restoring your default security settings, type the following URL
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Installing Home Network Security Activating Your Free Services Before you activate your services: • the dashboard's Security Scan and Anti-Spyware services are free for 60 days • Trend Micro Internet Security and Parental Controls are not available After you activate your services: • the dashboard's Security Scan and Anti-Spyware services are free for unlimited use • Trend Micro Internet Security is free for 60 days • the Parental Controls service is free for 60 days, extended to one year when y
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Installing Home Network Security FIGURE 2-2. The dashboard’s Service Summary screen 3. On the Service Summary screen, click Activate My Services. The Three Easy Steps screen appears. Click Next. The account registration screen appears (Figure 2-3). 2-5
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Installing Home Network Security FIGURE 2-3. The account registration screen 4. On the account registration screen, type your name, email address, and other required information, and then click Next. The Check Information screen appears. Note: If you already have a Trend Micro customer account, type your user ID and password, click Log in Now, and then click Next. 2-6
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Installing Home Network Security 5. If the information on the screen is correct, click Submit. The Registration Sent screen appears. 6. To return to the dashboard, click Continue. Close the dashboard window. Trend Micro sends a verification message to the email address you entered as your user ID. To activate your account, click the link in this message. Note: Trend Micro does not activate your account until you click the link in the verification message. When you click the link in the verif
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Installing Home Network Security Installing Trend Micro Internet Security From the Download Now screen (Figure 2-5), you can download Trend Micro Internet Security to all of the computers on your network. FIGURE 2-5. The Download Now screen Note: To access the Download Now screen at any time, click the Trend Micro Internet Security download link on the dashboard’s Service Summary screen. To install Trend Micro Internet Security: 1. On the Download Now screen, click Start Download & Install. A
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Installing Home Network Security FIGURE 2-6. The Registration Information screen 5. Type the required information, and then click Next. The Installation Location screen appears. 6. To install Trend Micro Internet Security in the default location, click Next. To change the location, click Change, specify a new location, and then click Next. The Installation Type screen appears. 7. For best results, select Full and click Next. The Configuration Type screen appears. Select Recommended and clic
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Installing Home Network Security Registering Trend Micro Internet Security After installing Internet Security, register your software to get free updates to scanning components during the trial period, and free use of Parental Controls for one year. Registration is done only once, and covers up to ten computers. To register Trend Micro Internet Security: 1. Click Trend Micro PC-cillin Internet Security in the Start menu or the icon at the bottom-right corner of your desktop. The main Interne
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Installing Home Network Security FIGURE 2-8. The Account Confirmed screen The Account Confirmed screen shows your Trend Micro Internet Security serial number and the expiration date of your trial subscription. To purchase an annual subscription now, click Upgrade Now. To protect your entire network, install Trend Micro Internet Security on all of your computers. To install Trend Micro Internet Security on additional computers: 1. Install the Trend Micro dashboard. (See Installing the Trend
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Installing Home Network Security Configuring Router-Based Parental Controls Parental Controls are configured on your router's setup screen. To access this screen, click the dashboard's Service Summary tab, click Log in to the router setup screen, and then type your router's user name and password. On the setup screen, locate the Parental Controls configuration area. Note: After making changes on the router setup screen, click Apply to save changes. There are four main steps to configure Pare
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Chapter 3 Renewing Your Services After you activate your services, Anti-Spyware and Security Scan are free for unlimited use, and Trend Micro Internet Security and Parental Controls are free for a trial period. Before the trial period ends, renew your Internet Security and Parental Controls services by purchasing annual subscriptions online at the Trend Micro Customer Care Center. To renew your services at the Cust
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Renewing Your Services 3. In the User ID box, type the email address you used to register your customer account. In the Password box, type the password you chose when you registered your account. Click Login. The My Products screen appears. 4. In the Group column, select "TMSS". In the Renew/Upgrade column, select the services you want to renew (Internet Security, Parental Controls). 5. Click Renew/Upgrade Now. The Product Information screen appears. 6. Select a subscription quantity accordin
