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Savi W730
Multi Device Wireless Headset System
User Guide
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Contents Welcome 4 System Requirements 4 What's in the Box 5 Base and Headset Basics 6 Accessories 7 Customize Your Headset 8 Change the Eartip 8 Position Your Headset 8 Left Ear Wearing 9 Charge Your Headset 10 Desk Phone: Connect and Call 11 Choose Desk Phone Setup 11 Make a Desk Phone Call 12 Mobile: Connect and Call 13 Computer: Connect and Call 14 Connect Your Computer 14 Place a Softphone Call 14 Position Your Base 14 Headset Features 15 Headset Controls 15 Headset Power 15 Headset Battery
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Preferences 30 About Tab 31 Plantronics Update Manager 31 Troubleshooting 33 Headset 33 Desk Phone 34 Mobile 34 Softphone 34 3
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Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi W730 Wireless Headset System which has a WO2 base and a WH210 headset. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product. System Requirements Computer ® ® ® • Supported Operating Systems: Windows XP , Windows Vista , Windows 7 ® • Processor: 400 MHz Pentium processor or equivalen
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What's in the Box Headset Base and charging cradle Eartips USB cable Telephone interface cable Power supply 5
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Base and Headset Basics Base 1 Power jack 8 Computer button 2 Handset lIfter jack 9 Mobile phone button 3 Telephone interface cable jack 10 Desk phone button 4 USB port 11 Bluetooth pairing button/LED 5 Desk phone speaking volume 12 Subscription button/LED 6 Desk phone configuration switch 13 Charging LED 7 Desk phone listening volume Headset 1 Volume up button 4 Indicator light 2 Volume down button 5 Microphone 3 Call control button 6
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Accessories 1 Electronic hookswitch cable (EHS cable) Electronically and automatically takes your desk phone handset off hook. Enables remote call control with your headset. 2 HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call control with your headset. 7
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Customize Your Headset Customize the headset by changing the eartip, wearing it on the right or left and optimizing the position of the microphone. The headset comes with a pre-installed eartip. To install a different eartip see the following: Change the Eartip Remove the pre-installed eartip by pushing in and turning the eartip CLOCKwise, then pull 1 firmly. Choose the size and style of eartip that fits most comfortably. Align eartip tabs with notches in 2 headset. Push in firmly and twist COUN
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The headset can be converted for wearing on left ear as follows: Left Ear Wearing 1 Turn microphone boom around. 2 Rotate microphone boom down. 3 9
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Charge Your Headset Align the charging cradle pins with the base and press firmly until the cradle rests evenly on the 1 base. Plug one end of power supply into power jack on back of the base and other end into working 2 power outlet. Place the headset in the charge cradle. The charging LED will flash green when charging the 3 headset and turn solid green when the headset is fully charged. Charge for at least 20 minutes prior to the first use. A full charge takes 3 hours. NOTE This product has a
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Desk Phone: Connect and Call Choose a desk phone setup A, B or C and connect cables. Choose Desk Phone Setup A Desk phone (standard) USE • Connect one end of the telephone interface cable to the back of the base • Disconnect the handset coil cord from the base of the desk phone and re-connect it to the telephone interface cable junction box. • Finally connect the remaining end of the telephone interface cable into the open handset port on the desk phone. NOTE If your phone has a built-in headse
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While wearing headset, short press base desk phone button. Make a Desk Phone Call 1 NOTE If you don't have remote call control through a lifter (HL10) or cable (EHS), manually remove desk phone handset before each call. If you do not hear a dial tone, open side panel and adjust middle configuration switch A-G until 2 you do. Default setting A works for majority of desk phones. Dial test call from desk phone. 3 End call by pressing headset call control button. 4 12
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Mobile: Connect and Call Your mobile phone can be paired to multiple headsets and hands-free devices, but it can only be connected to one device at a time. Following are instructions for pairing your mobile phone to the base. Press down and hold Bluetooth pairing button (4 seconds) on Savi base until indicator LED 1 flashes red and blue. The base will remain in this mode for 10 minutes. If it goes off, you will need to press it again. Place Bluetooth mobile phone into search mode. Select SAVI 7x
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Computer: Connect and Call Connect the USB cable. Connect Your Computer 1 Load the Plantronics software by visiting plantronics.com/software and click on the download 2 button. For a list of compatible softphones, visit plantronics.com/software While wearing your headset, short press the base computer button. Place a Softphone Call 1 Dial a call from your computer softphone. 2 End the call by pressing the headset call control button. 3 Position Your Base The minimum recommended separation betwee
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Headset Features Headset Controls Now that you’ve assembled your headset, installed the software and connected your phones, read this section to learn about the headset features, how to use the controls and more. 1 Volume up/Flash button Increase the volume Press the volume button up + Flash between calls During a call, long press the volume button up + for 1.5 seconds 2 Volume down/Mute button Decrease the volume Press the volume button down – Mute/unmute a call To mute/unmute the headset, pres
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Battery Storage Time If you remove a fully charged battery from the headset, it will provide up to 75 days of battery storage time, stored under normal conditions. Talk Time With a single full charge, the headset will provide up to 6 hours of continual talk time. Talk time will be reduced when operating in wideband mode and/or if the headset is used consistently at a long distance from the base. Low Battery Warning Headset Battery Level If you are on a call and the headset battery is critically
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Make general volume adjustments for the desk phone with the base volume dials. For computer volume adjustments, use your softphone application controls or your computer’s audio control panel (see below). Mobile phone volume can be adjusted on the mobile phone. NOTE You can quickly access your system’s control panel by using the link in the Plantronics Control Panel on the Preferences Tab. For Windows Vista and Windows 7 systems Adjust your overall volume by going to: Start Menu > Settings > Cont
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Base Features This section describes the base, its buttons and their functions. Basics Base Buttons When you press on a base button, you are opening a phone line/audio channel. Depending on the circumstances, you won’t necessarily hear a dial tone until you’ve dialed from your phone. The base buttons allow you to switch to a different phone line/audio channel. Change your default outbound line This feature sets the preferred outbound line when the headset call control button is pushed while all
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End Subscription If the base is in subscription mode and you want to stop the base from searching for a headset, press the subscription button again. The subscription light will be solid red for four seconds and then go to its previous state. Disabling Over-the-Air Subscription The Savi system ships with the over-the-air subscription enabled. In a multi-shift environment, you may want to disable this mode of subscription. You can enable/disable over-the-air subscription with the base subscriptio
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reestablish a connection with your mobile phone by pressing the base Bluetooth button again, before the auto connection feature will resume. You may customize this feature by using the Plantronics Control Panel by going to Start > Programs > Plantronics > Plantronics Control Panel > Devices > Device Settings > Base > Auto Connect to Mobile Phone. 20
