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Standalone Voice/IP Gateway
Model MVP 800
Proprietary Mode
User Guide
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User Guide S0000216 Revision A MultiVOIP 800 (Model MVP 800) This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi- Tech Systems, Inc. All rights reserved. Copyright © 2001, by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Syst
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Contents Chapter 1 - Introduction and Description Introduction ................................................................................................................................................ 6 Preview of this Guide ................................................................................................................................. 6 MultiVOIP Application ..................................................................................................................
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Viewing Call Progress .............................................................................................................................. 52 Viewing Logs ............................................................................................................................................ 53 Viewing Log Entry Details .................................................................................................................. 53 Viewing Channel Totals ........................
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Chapter 1 - Introduction and Description
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Chapter 1 - Introduction and Description Introduction Welcome to Multi-Tech's new standalone Voice/IP Gateway which allows analog voice and fax communication over an IP network. Multi-Tech’s new voice/fax over IP gateway technology allows voice and fax communication to ride, with no additional expense, over your existing IP network, which has traditionally been data-only. To access this free voice and fax communication, all you have to do is connect your MultiVOIP to your telephone equipment, a
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Chapter 1 - Introduction and Description Chapter 5 - Remote Configuration and Management Chapter 5 provides procedures for changing the configuration of a remote MultiVOIP. Remote configuration allows you to change the configuration of a unit by simply connecting two modems between the two MultiVOIPs and remotely controlling the unit. Chapter 5 also describes typical client applications such as Telnet and Web-based management, which are used for remote configuration of the MultiVOIP. Chapter 6
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Chapter 1 - Introduction and Description MultiVOIP Application A typical Voice Over IP (VOIP) network is shown in Figure 1-2 with a headquarters site and three remote sites (Sales office, regional and marketing offices). This typical Voice Over IP network can be set up via the Internet or your Intranet. The headquarters site is set up with a 8-channel MultiVOIP (MVP 800) connected to the headquarters LAN and eight voice/fax channels connected to the in- house telephone switch (PBX), only 4-cha
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Chapter 1 - Introduction and Description Phone Directory Data Base Number Description Channel IP Address 101 Headquarters 1 201.23.122.118 Trunk Ext 4 102 Headquarters 2 201.23.122.118 Trunk Ext 5 103 Headquarters 3 201.23.122.118 Trunk Ext 6 104 Headquarters 4 201.23.122.118 Trunk Ext 7 201 Sales 1 205.24.123.119 KTS 201 202 Sales 2 205.24.123.119 PSTN 202 301 Regional 1 206.25.124.120 301 302 Regional 2 206.25.124.120 302 401 Marketing 1 207.26.125.121 Trunk Ext 9 402 Marketing 2 20
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Chapter 1 - Introduction and Description Using the same example as above, but calling the Regional office. A person at headquarters would pick up a telephone and dial say trunk extension 5. This connects channel 2 of the headquarters MultiVOIP. A second dial tone is heard, then you would dial, for example, 301. The telephone connected to channel 1 of the Regional office MultiVOIP rings and your voice conservation takes place. VOIP Dialing Directory Call Process Dialing To call from Sequence
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Chapter 1 - Introduction and Description Front Panel Description The front panel contains three groups of LEDs that provide the status of the Ethernet connection, Voice/Fax channels, and general status of the MultiVOIP. The front panel is shown in Figure 1-3, and a description of each LED follows. Figure 1-3. Front Panel ETHERNET RCV Receive Data indicator blinks when packets are being received from the local area network. LNK Link indicator lights when the Ethernet link senses voltage from a c
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Chapter 1 - Introduction and Description Back Panel Description The cable connections for the MultiVOIP are made at the back panel. Connectors include Power, Command Port (RS232), Ethernet (10BASE-T), Voice/Fax Channels (E&M, FXO and FXS). The cable connectors are shown in Figure 1-4 and defined in the following groups.
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Chapter 1 - Introduction and Description Specifications Two 1 Meg by 32 byte at 70 nanosecond SIMM is 8 Mb DRAM Caution: SIMM speed and size cannot be mixed Two Meg of flash memory Ethernet Port Single Ethernet Interface - 10BASE-T (twisted pair) keyed RJ-45 connector. Command Port Single 19.2K bps asynchronous Command Port with a DB-25 female connector Voice/Fax Channel Two RJ-11 jacks (FXO and FXS) One RJ-45 jack (E&M) Electrical/Physical Voltage - 115 VAC (Standard), 240 Volts A
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Chapter 2 - Installation
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Chapter 2 - Installation Installing Your MultiVOIP The basic steps of installing your MultiVOIP network involve unpacking the units, connecting the cables, and configuring the units using the included management software (MultiVOIP Configuration). The recommended installation process includes three phases that, when completed, result in a fully functional Voice Over IP network. A general description of each phase is provided below, and detailed instructions follow throughout the rest of this se
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Chapter 2 - Installation Unpacking Your MultiVOIP Remove all items from the box.
Figure 2-1. Unpacking Safety Warnings Caution Danger of explosion if battery is incorrectly replaced. A lithium battery on the voice/fax channel board provides backup power for the time keeping capability. The battery has an estimated life expectancy of ten years. When the battery starts to weaken, the date and time may be incorrect. If the battery fails, the board must be sent back to M
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Chapter 2 - Installation Cabling Procedure Cabling involves connecting the host MultiVOIP to your LAN and telephone equipment. 1. If you are connecting any Voice/Fax Channel to an E&M trunk other than type 2, perform the E&M Jumper Block Positioning procedure which appears later in this chapter before connecting power to the unit. 2. Connect one end of the power supply to a live AC outlet and connect the other end to the MultiVOIP as shown in Figure 2-2. The power connector is a 7-pin circular
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Chapter 2 - Installation E&M Jumper Block Positioning Procedure A jumper block exists for each voice/fax channel. The jumper block is to the right of each set of channel jacks. The jumper block contains 8-pairs of pins. The jumper plug fits over three pairs of pins on the jumper block. The E&M type number is labeled on the pc board. The jumper plug needs to be centered on the E&M type number. Perform the following procedure to change E&M jumper position. 1. Ensure that power is removed fro
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Chapter 3 - Software Loading and Configuration
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Chapter 3 - Software Loading and Configuration Configuring Your Host MultiVOIP The following software loading procedure does not provide every screen or option in the loading process. The assumption is that a technical person with a thorough knowledge of Windows and the software loading process is doing the installation. If you are installing a MultiVOIP behind a firewall, add the following UDP ports to your firewall. Q.931 Signaling, Ch1[900] Q.931 Signaling, Ch2 [902] Q.931 Signaling, Ch3[904
