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Feature Manual
Hybrid IP-PBX
KX-TDA50/KX-TDA100
Model No. KX-TDA200/KX-TDA600
Thank you for purchasing a Panasonic Hybrid IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDA50: PSMPR Software File Version 5.0000 or later
KX-TDA100/KX-TDA200: PMPR Software File Version 5.0000 or later
KX-TDA600: PLMPR Software File Version 5.0000 or later
Document Version: 2008-11
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Introduction Introduction About the Feature Manual The Feature Manual is designed to serve as an overall reference describing the features of the Panasonic Hybrid IP-PBX. It explains what the PBX can do, as well as how to obtain the most of its many features and facilities. The Feature Manual is divided into the following sections: Sections 1 to 20, Features and Configurations Describes the call handling, system configuration and administration features of the PBX. Section 21, Appendix Provides
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Introduction Abbreviations There are many abbreviations used in this manual (e.g., "PT", for proprietary telephone). Please refer to the list in the next section for the meaning of each abbreviation. Note • The contents of this manual apply to PBXs with a certain software version, as indicated on the cover of this manual. To confirm the software version of your PBX, see 2.7.1 Frequently Asked Questions (FAQ) in the FAQ of the PC Programming Manual, or [190] Main Processing (MPR) Software Versio
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Introduction Feature Highlights Networking Features The PBX supports the following private networking features: TIE Line Service PBXs can be connected via a privately leased telephone lines, forming a private network. These "TIE lines" provide a cost-effective way to route calls and communications, and are often used to connect corporate offices located in different cities. (® 13.1.13 PRIVATE NETWORK FEATURES) QSIG Support TIE line service can be used on a private network that is established us
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Introduction Third Party CTI Applications The PBX supports industry standard protocols, allowing third-party CTI applications to be integrated with the PBX and its extensions. Voice Mail Features A Voice Processing System (VPS) can be connected to the PBX to provide Voice Mail (VM) and Automated Attendant (AA) services. A Panasonic VPS which supports DPT (Digital) Integration can be connected to the PBX effortlessly and with minimal setup required. It can also be connected to one PBX in a networ
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List of Abbreviations List of Abbreviations CPC A Calling Party Control AA CS Automated Attendant Cell Station ACD CT Automatic Call Distribution Call Transfer—QSIG ANI CTI Automatic Number Identification Computer Telephony Integration APT Analog Proprietary Telephone D ARS DID Automatic Route Selection Direct Inward Dialing DIL B Direct In Line BGM DISA Background Music Direct Inward System Access DND C Do Not Disturb CCBS DPT Completion of Calls to Busy Subscriber Digital Proprietary Telephone
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List of Abbreviations IP-PT SLT IP Proprietary Telephone Single Line Telephone IRNA SMDR Intercept Routing—No Answer Station Message Detail Recording ISDN SVM Integrated Services Digital Network Simplified Voice Message L T L-CO TAFAS Loop-CO Trunk Answer from Any Station LCS TEI Live Call Screening Terminal Endpoint Identifier LED TRG Light Emitting Diode Trunk Group TRS N Toll Restriction NDSS U Network Direct Station Selection UCD O Uniform Call Distribution OGM V Outgoing Message OHCA VM Off
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Table of Contents Table of Contents 1 Features and Configurations—A ..........................................................13 1.1 A ........................................................................................................................................14 1.1.1 Absent Message .............................................................................................................14 1.1.2 Account Code Entry ....................................................................
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Table of Contents 5 Features and Configurations—E ..........................................................91 5.1 E ........................................................................................................................................92 5.1.1 EFA (External Feature Access) ......................................................................................92 5.1.2 Emergency Call ..................................................................................................
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Table of Contents 10 Features and Configurations—L ........................................................175 10.1 L ......................................................................................................................................176 10.1.1 LED Indication ..............................................................................................................176 10.1.2 Line Preference—Incoming ............................................................................
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Table of Contents 13.1.26 PS Feature Buttons ......................................................................................................266 13.1.27 PS Ring Group .............................................................................................................266 13.1.28 PT Programming ..........................................................................................................270 14 Features and Configurations—Q ................................................
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Table of Contents 21.4 Revision History ............................................................................................................363 21.4.1 KX-TDA600 PLMPR Software File Version 5.0xxx ......................................................363 21.4.2 KX-TDA100/KX-TDA200 PMPR Software File Version 1.1xxx ....................................363 21.4.3 KX-TDA100/KX-TDA200 PMPR Software File Version 2.0xxx ....................................364 21.4.4 KX-TDA100/KX-TDA200 PMPR Soft
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Section 1 Features and Configurations—A Document Version 2008-11 Feature Manual 13
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1.1.1 Absent Message 1.1 A 1.1.1 Absent Message Description Extension users can prepare a brief text message (Absent Message) that will be displayed to other extension users when they are called. These messages can explain the reason for their absence, and may be edited through system programming and personal programming. The following Absent Messages may be programmed: Type Message No. Message (Example) Description Will Return Soon System message 1 Messages may be edited through system progra
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1.1.2 Account Code Entry PT Programming Manual References [008] Absent Message Feature Manual References 21.1 Capacity of System Resources Operating Manual References 1.3.1 Absent Message 3.1.2 Personal Programming 1.1.2 Account Code Entry Description An account code is used to identify outgoing CO line calls for accounting and billing purposes. The account code is appended to the Station Message Detail Recording (SMDR) call record. For example, a firm can use an account code for each client
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1.1.3 ARS (Automatic Route Selection) PC Programming Manual References 4.8 [2-6-1] Numbering Plan—Main—Features— Account Code Entry 4.11 [2-7-1] Class of Service—COS Settings—CO & SMDR— Account Code Mode PT Programming Manual References [508] Account Code Mode Feature Manual References 3.1.19 COS (Class of Service) 6.1.3 Flexible Buttons 16.1.1 SMDR (Station Message Detail Recording) Operating Manual References 1.2.1 Making Calls 1.1.3 ARS (Automatic Route Selection) Description Different
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1.1.3 ARS (Automatic Route Selection) [Carrier Selection Procedure Flowchart] The numbers in parentheses indicate the corresponding items found under [Programming Procedures] on the following pages. An extension user accesses a CO line and dials a telephone number. No (Normal CO Line Access) Is the ARS mode (1) enabled? Sends the telephone Yes number as dialed. Yes Is the dialed number found in the Leading Number Exception Table (2)? No No Is the dialed number found in the Leading Number Tab
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1.1.3 ARS (Automatic Route Selection) note that the CO Line Access number is always ignored by ARS and does not need to be programmed here. Calls that are exempt from ARS are connected to the user-selected line, via the default carrier for that line. [Programming Example: ARS Leading Number Exception Table] Location Leading No. *1 No. Exception 1 555 2 556 3 567 *1 ® 10.7 [8-6] Leading Number Exception ® [325] ARS Exception Number In this example: 555, 556, and 567 are local exchanges. (555-XX
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1.1.3 ARS (Automatic Route Selection) Since the preferred carrier may vary depending on the time of day, you can create an ARS-specific time table and break each day of the week into different time blocks. A different carrier can then be assigned to each time block. Routing Plan Time Table: For each Routing Plan, a different carrier can be assigned for each time of day and each day of the week. Each day can have up to four programmable time blocks. Routing Plan Priority: For each Routing Plan, a
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1.1.3 ARS (Automatic Route Selection) [Command Explanation] Description Command C Inserts the Carrier Access Code H Inserts the user-dialed number minus any removed digits P Analog Line: Inserts a pause ISDN/T1 Line: Inserts a pause and changes dialing mode to tone (DTMF) A Inserts the Authorization Code for Tenant G Inserts the Authorization Code for Trunk Group I Inserts the Itemized Billing Code [0-9, , #] You can enter any of these digits in a modify command [Programming Example: Carrier
