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User Guide
Cisco Unified IP Phone Guide 7905G/7912G, 7906G/7911G,
7940G/7960G, 7941G/7961G (SCCP)
Cisco Unified Communications Manager Express
1 Overview
2 Operating Your Phone
3 Phone Features and Functions List
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1 Overview This guide provides phone, soft key, and features descriptions for the following Cisco Unified IP Phone models: • 7905G/7912G • 7906G/7911G • 7940G/7960G • 7941G/7961G Cisco Unified IP Phone 7905G/7912G and 7906G/7911G Physical Layout The Cisco Unified IP phones 7905/7912 and 7906/7911 phones are single-line phones. The 7906/7911 phones provide a higher resolution display than the 7905/7912 phones, and are similar in operation. 2 1 9 8 3 4 5 6 7 Name Description Cisco IP phone model t
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Name Description Hold button Places an active call on hold. Resumes a held call. 6 Keypad Functions like a traditional telephone keypad. 7 8 Volume button Increases or decreases handset volume and on-hook ring volume. 9 Handset with indicator light Functions like a traditional handset. Connecting Your Phone This section shows how to use the connectors on your Cisco IP phone. 3 2 5 1 4 1 Network port (10BASE-T) 4 Cisco power supply (optional) 2 Handset port 5 Power cable with wall socket plug 3 D
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Adjusting the Handset Rest When you connect your phone, you can adjust the handset rest so that the receiver will not slip out of the cradle. Use the following method to adjust the handset: 1. Set the handset aside and pull the square plastic tab from the handset rest. 2. Rotate the tab 180 degrees. 3. Slide the tab back into the handset rest. An extension protrudes from the top of the rotated tab. Return the handset to the handset rest. 1 2 3 Cisco Unified IP Phone 7960G/7940G and 7961G/7941G T
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Name Description Line or speed-dial button Opens a new line, speed-dials a phone number, or ends a call. The Cisco Unified IP 3 Phone 7940G has two lines, and the Cisco Unified IP Phone 7960G has six lines. Footstand adjustment Allows you to adjust the angle of the phone base. 4 5 Directories button Provides access to phone directories. 6 Question “?” button Not in use. 7 Settings button Provides access to phone settings such as display contrast and ring type. Speaker button Toggles the speaker
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Connecting Your Phone This section show how to use the connectors on your Cisco IP phone. 8 1 AUX 10/100 SW 10/100 PC DC48V 7 2 6 3 5 4 1 DC adapter port (DC48V) for phones not 5 Access port (10/100 PC) for connecting provided with inline power your phone to your computer 2 AC-to-DC power supply 6 Handset port 3 AC power cord 7 Headset port 4 Network port (10/100 SW) for connecting to the 8 Footstand button network 6 113656 +
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Adjusting the Handset Rest When you connect your phone, you can adjust the handset rest so that the receiver will not slip out of the cradle. Use the following method to adjust the handset: 1. Set the handset aside and pull the square plastic tab from the handset rest. 2. Rotate the tab 180 degrees. 3. Slide the tab back into the handset rest. An extension protrudes from the top of the rotated tab. Return the handset to the handset rest. 1 2 3 Soft Key Descriptions Your Cisco Unified IP phone is
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Soft Key Description (continued) Edit Selects a number and activates the cursor for editing. EditDial Selects a number and activates the cursor for editing. EndCall Ends the current call. Exit Exits from the current selection or screen. Flash Provides hookflash functionality for three-way calling and call waiting services provided by the PSTN or Centrex service. GPickUp Selectively picks up calls to a phone number that is a member of a pickup group. Hold Places an active call on hold. Resumes a
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2 Operating Your Phone This section describes how to operate your Cisco Unified IP phone. Because there are differences in phone and site configuration, not all features and procedures described here may apply to your phone. Consult your system administrator for more information. This section includes: • Basic: Place a Call, page 9 • Speakerphone: Place a Call, page 10 • Headset: Place a Call, page 10 • Answer a Call, page 10 • End a Call, page 10 • Redial a Number, page 10 • Hold a Call, page 1
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Speakerphone: Place a Call To place a call using the speakerphone, use one of the following methods: • Press the speakerphone button and perform the steps for placing a basic call, and do not lift the handset. • Perform the steps for placing a basic call and do not lift the handset. To switch to handset operation, just lift the handset. Headset: Place a Call To place a call using a headset, press the heasdset button, then perform the steps for placing a basic call, and do not lift the handset. T
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Mute a Call To mute a call, press the Mute button. The Mute button lights, indicating that the other party cannot hear you. To deactivate the mute function, use one of the following methods: • Press the Mute button again. • Lift the handset if you are using mute with the speakerphone. Note The Mute feature does not generate music or beeps. Manage Call Waiting If you are on a call when a second call comes in, you hear a call-waiting tone or see a flashing indicator light on the handset rest, depe
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Transfer a Call To transfer a selected call to another number, use one of the following methods: • Blind transfer—Immediately redirects the call without allowing you to speak to the transfer recipient (the person to whom you are transferring the call). • Consult transfer—Redirects the call after first allowing you to speak to the transfer recipient. To transfer a call, use the following method: 1. During a call, press the Trnsfer soft key. The call is placed on hold. 2. Dial the number to which
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• cBarge—Use this soft key to add yourself to an existing call on a shared line and to turn the call into a standard conference call. This feature is available only on phones that use shared lines. Meet-Me Conference Calls A Meet-Me conference call involves up to eight parties. You can create a Meet-Me conference by calling the Meet-Me phone number at a specified time. Ad Hoc Conference Calls An Ad Hoc conference call involves up to 32 parties. You can create an Ad Hoc conference call the same w
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Ad Hoc Conference Call Ad hoc conferences, which support up to eight parties, are created when one party calls another, then either party decides to add another party to the call. This is the default behavior. Your system can be configured so that only the conference creator can add parties to the conference. The default is that the conference is maintained as long as three parties remain in the conference. Any party can hang up and the conference is maintained. Your system can be configured so
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Program Personal Speed-Dial Buttons After an administrator has defined one or more speed-dial instances for a Cisco Unified IP phone, you can reprogram numbers that are not locked or program numbers into an instance that has an empty dial string. To program personal speed-dial buttons, use the following method: 1. Select an available phone line by lifting the handset, by pressing the NewCall soft key, or by pressing a line button. Listen for the dial tone. 2. Press the pound key (#). 3. Press th
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– Press the Dial soft key. To edit the number on the phone display before dialing, use the following method: 1. Press the Edit soft key to place the cursor at the beginning of the number on the phone display. 2. Use the keypad to edit the digits as needed. Use the backspace (<<) soft key to erase incorrectly entered digits. 3. Press the Dial soft key to place the call. Clear Call History To clear all numbers in the directory histories, press the Clear soft key. Note The Clear soft key clears all
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Activate Do Not Disturb For visual call alerting and information without audible ringing, use Do Not Disturb (DND). Calls receive normal call-forward-busy and no-answer treatment. To activate DND, use the following method: 1. Press the more soft key to locate the DND soft key. 2. Press the DND soft key. A display text message indicates that the phone is in Do-Not-Disturb mode. Note Pressing the DND soft key immediately forwards the call to the call-forward destination set on the phone. If the ca
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3 Phone Features and Functions List The following list is an alphabetical list of features and functions for your IP phone. Activate Do Not Disturb, page 17 Adjust the Display Contrast, page 17 Adjust the Ring Volume, page 17 Adjust the Volume for the Current Call, page 17 Answer a Call, page 10 Call-Blocking (Toll Bar) Override, page 11 Clear Call History, page 16 End a Call, page 10 End a Conference Call, page 13 Forward All Calls, page 12 Hold a Call, page 10 Manage Call Waiting, page 11 Mute
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