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bizhub C20 Printer /
Copier / Scanner
User’s Guide
A0FD-9569-00A
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Thank You Thank you for purchasing a bizhub C20. You have made an excellent choice. Your bizhub C20 is specially designed for optimal performance in Windows, Macintosh and Linux environments. Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC. bizhub and PageScope are trademarks or registered trademarks of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. All other trademarks and registered trademarks are the property of the
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SOFTWARE LICENSE AGREEMENT This package contains the following materials provided by Konica Minolta Business Technolo- gies, Inc. (KMBT): software included as part of the printing system, the digitally-encoded machine-readable outline data encoded in the special format and in the encrypted form (“Font Programs”), other software which runs on a computer system for use in conjunction with the Printing Software (“Host Software”), and related explanatory written materials (“Documenta- tion”). The
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11. Notice to Government End Users: The Software is a “commercial item,” as that term is defined at 48 C.F.R.2.101, consisting of “commercial computer software” and “commercial computer software documentation,” as such terms are used in 48 C.F.R. 12.212. Consis- tent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Govern- ment End Users acquire the Software with only those rights set forth herein. 12. You agree that you will not export the Software in any form in vi
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Legal Restrictions on Copying Certain types of documents must never be copied with the purpose or intent to pass copies of such documents off as the originals. The following is not a complete list, but is meant to be used as a guide to responsible copying. Financial Instruments Personal checks Traveler’s checks Money orders Certificates of deposit Bonds or other certificates of indebtedness Stock certificates Legal Documents Food stamps Postage stamps (canceled or uncanceled) Checks o
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For EU member states only This symbol means: Do not dispose of this product together with your household waste! Please contact the Local Authority for appropriate dis- posal instructions. In the case of a new device being purchased, the used one can also be given to our dealer for appropriate disposal. Recycling of this product will help to conserve natural resources and prevent potential negative consequences for the environment and human health caused by inappropriate waste handling. Thi
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Contents 1 Introduction .......................................................................................................1 Getting Acquainted with Your Machine 2 Space Requirements 2 Part Names 4 Front View 4 Rear View 5 Front View with Options 6 Drivers CD/DVD 6 Printer Drivers (PostScript Drivers) 6 Printer Drivers (PCL Drivers) 6 Printer Drivers (XPS Drivers) 7 Printer Drivers (PPD Files) 7 Scanner Drivers 7 PC Fax Drivers 8 Applications CD/DVD 9 Applications 9 Documentation CD/DVD 11 D
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2 Control Panel and Configuration Menu ........................................................ 13 About the Control Panel 14 Control Panel Indicators and Keys 14 Display Indications 17 Main Screen (Copy Mode) 17 Main Screen (Scan Mode) 20 Main Screen (Fax Mode) 23 Print Screen 26 Checking the Machine Status and Settings 27 TONER REMAINING 27 REPORT/STATUS Menu 27 TOTAL PRINT 28 SUPPLY STATUS 28 TX/RX RESULT 29 REPORT 29 Configuration Menu Overview 31 UTILITY Menu 31 MACHINE SETTING Menu 33 PAPE
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Guaranteed Imageable (Printable) Area 115 Imageable Area—Envelopes 115 Page Margins 115 Loading Media 116 How do I load media? 116 Tray 1 (Manual Feed Tray) 116 Loading Plain Paper 116 Other Media 118 Loading Envelopes 119 Loading Label Sheets/Letterheads/Postcards/Thick Stock/Glossy Media and Transparencies 121 Tray 2 123 Loading Plain Paper 123 Tray 3 (Optional Lower Feeder Unit) 126 Loading Plain Paper 126 About Duplex Printing 129 How do I autoduplex? 129 Output Tray 131 Media Storage 132 O
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5 Camera Direct ...............................................................................................147 Camera Direct 148 Printing Directly from a Digital Camera 148 6 Memory Direct ...............................................................................................149 Memory Direct 150 Printing From a Connected USB Memory Device 150 7 Using the Copier ...........................................................................................153 Making Basic Copies 154 Basi
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Directly Entering the E-mail Address 178 Selecting From the Favorite List 179 Selecting a Speed Dial Destination 179 Selecting a Group Dial Destination 180 Selecting From the Address Book 181 Searching the Address Book 181 Searching an LDAP Server 182 Specifying Multiple Destination Addresses 184 Editing a Specified Destination Address 184 Deleting a Specified Destination Address 185 Registering/Editing Addresses 185 Registering in the Favorite List 186 Deleting From the Favorite List 186 Regist
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Cleaning the Media Feed Rollers (Manual Feed Tray) 235 Cleaning the Media Feed Rollers (Tray 2/3) 237 Cleaning the Media Transfer Rollers for Tray 3 238 Cleaning the Media Feed Rollers for the ADF 239 Cleaning the Media Feed Rollers for the Duplex 240 Laser Lens 241 11 Troubleshooting ........................................................................................... 243 Introduction 244 Printing a Configuration Page 245 Unlocking the Scanner 246 Preventing Media Misfeeds 247 Understandi
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A Appendix .......................................................................................................317 Technical Specifications 318 Consumable Life Expectancy Chart 321 User-Replaceable 321 Service-Replaceable 322 Entering Text 323 Key Operation 323 Entering Fax Numbers 323 Entering Names 324 Entering E-mail Addresses 324 Changing Input Mode 325 Inputting Example 325 Correcting Text and Input Precautions 326 Our Concern for Environmental Protection 327 What is an ENERGY STAR produ
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viii Contents
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1Introduction
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Getting Acquainted with Your Machine Space Requirements To ensure easy operation, consumable replacement and maintenance, adhere to the recommended space requirements detailed below. 1355 mm (53.3") 100 mm 290 mm 326 mm 100 mm (3.9") (11.4") 539 mm (21.2") (12.8") (3.9") Front View 326 mm 590 mm (23.2") (12.8") 100 mm (3.9") 1016 mm (40.0") Side View 2 Getting Acquainted with Your Machine 578 mm (22.8") 329 mm (13.0") 907 mm (35.7")
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326 mm 111 mm (12.8") 590 mm (28.2") (4.4") 100 mm (3.9") 1016 mm (40.0") Side View with Options The option appears shaded in the above illustrations. 3 Getting Acquainted with Your Machine 578 mm (22.8") 329 mm (13.0") 1018 mm (40.1")
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Part Names The following drawings illustrate the parts of your machine referred to throughout this guide, so please take some time to become familiar with them. Front View 2-a 2-b 2 2-c 1—Control panel 2-d 2—Automatic Document Feeder (ADF) 2-e 1 2-a: ADF feed cover 2-b: Document guide 2-c: Document feed tray 2-d: Document output tray 4 3 2-e: Document stopper 8 9 7 The ADF may appear 6 as “document cover” in status and error mes- sages. 5 10 Lower the document stopper when scanning Le
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Y Y PUSH 11—Fuser unit 12—Right door 13—Transfer roller 20 19 11 14—Transfer belt unit 15—Imaging unit(s) 16—Laser lens cleaning tool 18 17—Front cover 17 18—Waste toner bottle 12 19—Toner cartridge(s) 13 20—Ozone filter 16 15 14 16 13 14 18 19 15 5 Getting Acquainted with Your Machine
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Rear View 1—Power switch 8 2—Power connection 3—TEL (telephone) jack 4—LINE (telephone line) jack 5—10Base-T/100Base-TX/ 1000Base-T Ethernet Inter- face port 7 6—USB port 1 7—Rear cover 3 4 8—USB HOST port 2 5 6 Front View with Options 1—Lower feeder unit (Tray 3) 1 Drivers CD/DVD Printer Drivers (PostScript Drivers) Drivers Use/Benefit Windows Vista/XP/Server 2003/ These drivers give you access to all of 2000 the printer features, including finishing and advanced layout. For details, Windows