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®
Epson Stylus Pro 7890/9890
USER’S GUIDE
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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with these Epson printers. Epson is not responsible for any use of this information as applied to other printers. Trademarks Epson, Epson Stylus, UltraChrome K3, and Mic
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FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television
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| 5 Introduction Contents Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Options and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Where To Get Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Windows System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . .
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6 | Using Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Roll Paper Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Selecting the Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Setting Up Automatic Media Tracking and Identification. . . . . . . . . 60 Placing the Paper in the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Loading the Paper for Printin
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| 7 4 Printing With Epson Drivers for Windows Sizing Images for Borderless Printing on Roll Paper. . . . . . . . . . . . . . . . 108 Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Selecting the Correct Media Type Setting . . . . . . . . . . . . . . . . . . . . 111 Choosing Color Management Options . . . . . . . . . . . . . . . . . . . . . . . . . 114 Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 C
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8 | 6 Maintaining and Transporting the Printer Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Printing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Viewing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Checking Printer Status From the Printer Driver . . . . . . . . . . . . . . 147 Checking and Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . .
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| 9 Uninstalling and Reinstalling the Printer Driver . . . . . . . . . . . . . . . . . . 187 Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 A Specifications Clearing Stored Print Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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11 This User’s Guide provides important information on setting up and using Introduction ® your printer, loading paper, using the Epson printer drivers, and replacing ink cartridges. It also tells you how to maintain your printer to keep it working at its best, and provides troubleshooting tips in case you have a problem. For additional information, see the following: • The Quick Reference Guide provides a handy summary of procedures for daily use and printer maintenance—loading paper, repl
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12 | Introduction Tip: Check the Epson Pro Options and Accessories Imaging website at ® www.proimaging.epson. Your Epson Stylus Pro 7890/9890 offers these optional upgrades and com for accessories and accessories: options that are currently available. Optional equipment Option Part number Automatic Take-Up Reel System (Pro 9890 only); see C12C815321 page 199 for instructions on using this option ™ Epson SpectroProofer 44-inch (Pro 9890 only) SPECTRO44 Epson SpectroProofer 24-inch (Pro 7890
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Introduction | 13 Where To Get Help Epson provides technical support and information on the installation, Tip: If you experience configuration, and operation of professional printing products through the SM difficulty with the Epson Preferred Limited Warranty Plan. Dial (888) 377-6611, 6 AM to toll-free line or your 6 PM, Pacific Time, Monday through Friday. Days and hours of support are Unit ID number, call subject to change without notice. (562) 276-1305. Before you call, make sure you
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14 | Introduction Windows System Requirements To use your printer in either a stand-alone or peer-to-peer network environment, your system should meet these requirements: ® ® � IBM -compatible PC with a Pentium 4, 3 GHz or higher processor recommended ® ® ® � Microsoft Windows 7, Windows Vista , Windows XP Professional x32 Edition, Windows XP Professional x64 Edition, or Windows XP � At least 2GB of RAM (4GB or more recommended) � At least 32GB of free hard disk space for software and proces
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Introduction | 15 Important Safety Instructions Before using your printer, read the following safety instructions to make sure you use the equipment safely and effectively. � The Epson Stylus Pro 7890 weighs about 186 lb (84.5 kg) and the Epson Stylus Pro 9890 weighs about 256 lb (116 kg) without the stand, paper basket, ink, or paper. Make sure you have four people lift the printer. (See page 25.) � When setting up the printer, make sure you have enough space around it. You may need more s
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16 | Introduction � If you use an extension cord with the printer, make sure the total ampere rating of devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all Caution: Always turn the printer off using the devices plugged into the wall outlet does not exceed the wall outlet’s P Power button. When ampere rating. you press this button, POWER OFF appears on � Do not block or cover the openings in the printer’s case.
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Introduction | 17 Ink Cartridge Safety Instructions � Keep ink cartridges out of the reach of children and do not drink the ink. � Store ink cartridges in a cool, dark place. � If ink gets on your skin, wash it off with soap and water. If ink gets in your eyes, flush them immediately with water. � Shake ink cartridges before installing them for best results. Caution: Do not use too much force when you � Do not use an ink cartridge beyond the date printed on the cartridge shake cartridges th
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18 | Introduction Printer Parts These illustrations show the Epson Stylus Pro 9890, but the parts are the same for the Pro 7890 unless otherwise noted. Front Roll paper cover Roll paper holder Control Front panel cover Ink bay Ink bay Paper basket Casters Back Interface connector Network interface for optional equipment USB interface for computer Maintenance tank AC inlet (Pro 9890 includes two tanks, one on each side of printer) 18
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Introduction | 19 Control Panel Paper feed up button ™ Paper Paper release (ePlaten ) Ink Black ink change button light and button light light Power light and OK button button Menu button Paper cut button Ink open button Paper feed down button LCD Pause/reset Left arrow or paper screen light and button source button LCD Screen Platen Roll paper gap margin Paper Roll paper source counter Maintenance Ink cartridge tank status status Auto Take-Up Reel Paper Spectro Black ink number
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20 | Introduction 20