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®
EPSON
C82357*
EPSON Status Monitor 2
User’s Guide
4007801
EH3-00
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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither SEIKO EPSON CORPORATION n
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Notice If you use the Ethernet card in a Novell NetWare environment, set the polling time from 5 (factory default) to 25 seconds. If you set the polling time out of the this range, the card may not poll correctly. 4007898 © Copyright 1997 by SEIKO EPSON CORPORATION, Nagano, EH3-00
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Contents Introduction . . . . . . . . . . . . . . , . . . . . . . . . . . . . . iii About This Book . . . . . . . . . . . . , . . . . . . . . . . . . . . iii Chapter 1 Getting Started .................. . . . . 1-2 System Requirements Printers ........................ . . . . 1-2 . . . . 1-2 Computers ...................... Protocols ....................... . . . . 1-3 .................... . . . . 1-7 Interface cards Installing EPSON Status Monitor 2 .......... . . . . 1-8 Selecting a Printer to
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......................... Stopping Monitoring 2-19 Uninstalling EPSON Status Monitor 2 ............... 2-21 Deleting the Monitor from Windows 95 and NT 4.0 ..... 2-21 Deleting the program from Windows NT 3.51 ........ 2-23 Chapter 3 Tips and Troubleshooting Tips for Network Administrators .................. 3-2 Controlling the packet traffic on the network ......... 3-2 Monitoring printers beyond routers .............. 3-2 .............. 3-3 About uninstalled network printers Troubleshooting ...
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Introduction EPSON Status Monitor 2 is a utility program that monitors your printer and gives you information about the current status of the printer, including the amount of remaining ink or toner. If a print error occurs, the Status Monitor also provides you with a message describing the error. The Status Monitor allows you to print using the TCP/IP protocol with Windows 95. For more information on using the Status Monitor, open online help included with this utility. Before using the Status M
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Chapter 1 Getting Started System Requirements 1-2 ........................ Printers 1-2 .............................. Computers 1-2 ............................ Protocols 1-3 ............................. Interface cards 1-7 .......................... Installing EPSON Status Monitor 2 1-8 ................ Selecting a Printer to Monitor 1-13 ................... Windows 95 1-13 ........................... Windows NT 3.51 1-15 ........................ Windows NT 4.0. 1-16 ........................
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This chapter explains certain requirements and setup procedures you need to follow to use EPSON Status Monitor 2. System Requirements Make sure your system meets the following system requirements before using EPSON Status Monitor 2. Printers EPSON Status Monitor 2 can work with EPSON printers that are connected to the network via an Ethernet Card: 0 EPSON Stylus COLOR 800, EPSON Stylus COLOR 1520, EPSON Stylus COLOR 3000 0 EPL-N1200, EPL-N2000 0 FX-880, DLQ-3000+ As of June, 1997 Computers ® Thi
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PROTOCOLS The protocols that must be installed to run EPSON Status Monitor 2 vary depending on your operating system and printer type. The following table divides printers into two categories: LPR printers, which use TCP/IP (generally in a Windows NT network environment); and NetWare printers, which use Novell’s IPX/SPX protocol in a NetWare environment. Use this table to determine what protocols you need to install according to your operating system and printer type, then see the correspo
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Note: Cl To set up the Ethernet card (C82357*) for use with TCP/IP, see the documentation that came with the card. To set up the card for use with NetWare, see your NetWare documentation. 0 Use NetWare in the bindery emulation mode. 0 If you configure more than one interface card for one queue, the Status Monitor cannot monitor the printer that is assigned to that queue. For an explanation of the LPR printer protocols, see the following section. NetWare printer protocols are already installed in
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3. If TCP/IP appears in the list of installed network components on the Configuration menu, TCP/IP is already installed, and you can skip to “Installing EPSON Status Monitor 2” on page 1-8. If TCP/IP does not appear in the list of installed network components, click Add. 4. Click Protocol and the Add button. 5. Select Microsoft from the Manufacturers list and TCP/IP from the Network Protocols list. Then click OK. 6. Click OK on the Network menu and follow any on-screen instructions to enable T
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2. Double-click TCP/IP Protocol and related components, and select TCP/IP Network Printing Support. Then click Continue. 3. Follow the instructions on the screen. NT 4.0: Windows NT 4.0 comes with LPR and TCP/IP, so all you need to do is select Microsoft TCP/IP Printing in the Network Settings dialog box, as described below. 1. Double-click the Network icon in the Control Panel and click Add on the Services menu. 1-6 Getting Started
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2. Select Microsoft TCP/IP Printing and click OK. 3. Follow the instructions on the screen. interface cards The following interface card must be installed in your printer; otherwise EPSON Status Monitor 2 cannot monitor the printer. C82357* EPSON Type B Ethernet I/F card connecting to a NetWare print queue If you use your printer in a NetWare environment, you need to connect to the print queue that is assigned to your printer before installing EPSON Status Monitor 2. 1. Click Start, point to Set
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5. All of the queues serviced by that file server appear in a list. Select the correct print queue, and click OK. (If the printer driver is not installed, a dialog box appears prompting you to select the printer driver.) 6. Make the default printer setting and click Next. 7. Click Finish. Installing EPSON Status Monitor 2 Note: Turn off all other active applications (such as virus protection). For instructions on how to do this, see your application or Windows documentation. NT 3.51 & 4.0: Befor
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3. Type A:\SETUP and click OK. If you inserted the disk in a drive other than drive A, substitute the appropriate letter. Windows NT 3.51 Windows 95/NT 4.0 4. Read the on-screen instructions and click Next. Click Next, or if you want to change the destination directory, 5. click Browse and select your directory. Getting Started 1-9
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Win 95: 0 Select Yes in the screen below to enable EPSON TCP/IP printing, and then click Next. Windows NT 3.51 and Windows NT 4.0 automatically support this feature, so this screen does not appear in those systems. Cl This screen only appears if TCP/IP is installed. 7. Select the type of the printer(s) you want to monitor and click Next. The printer types that you can monitor and the protocols you need to use to monitor those printer types vary from system to system. For more information, see “P
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8. Select Monitor to monitor network printers that do not have drivers installed in this computer. Select DO not monitor only if network traffic is a problem. Click Next. For Netware network-based printers: In the screen shown below, set the number of hops from 0 to 15 and click Next. This option is available only if the IPX/SPX protocol is installed in your computer and you selected Monitor Net Ware printers in step 7. Getting Started 1-11
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Caution: If you have dial-up routers in a NetWare environment, they e may automatically dial up the next hop and you are likely to be charged for the line connection depending on the number of hops you set. To prevent this and to keep network traffic to a minimum, set hops carefully. for more information, see “Monitoring printers beyond routers” on page 3-2. 9. Check the current settings and click Next. The installation program starts installing the necessary files. Follow the instructions on th
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Selecting a Printer to Monitor Before you can start monitoring a TCP/IP or LPR printer with EPSON Status Monitor 2, you need to select the printer in your operating system. Follow the steps for your operating system: Windows 95, below; NT 3.51, page 1-15; and NT 4.0, page 1-16. Note: The printer must be equipped with an Ethernet card C82357*, and the card’s IP address must be set; otherwise the printer does not appear on the screen. For instructions on installing the card, see the printer u
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3. Double-click the target printer. 4. Follow the instructions that the Wizard gives you on the screen. If you are required to install the printer driver, set up the printer referring to the user’s guide that came with the printer. 1-14 Getting Started