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book.book Page 1 Thursday, December 9, 2010 3:20 PM
Dell PowerVault MD3600i and
MD3620i Storage Arrays
Owner’s Manual
Regulatory Model: E03J Series and E04J Series
Regulatory Type: E03J001 and E04J001
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book.book Page 2 Thursday, December 9, 2010 3:20 PM Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. ____________________ Information in this publication is subject to change without notice. © 2010 Dell Inc. All rights
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book.book Page 3 Thursday, December 9, 2010 3:20 PM Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . 19 About This Document . . . . . . . . . . . . . . . . . . 19 Inside the Box of the Dell PowerVault MD3600i Series Storage Array. . . . . . . . . . . . . . . . . . . 19 MD3600i Series Storage Array . . . . . . . . . . . 20 Dell PowerVault Modular Disk Storage Manager . . . . . . . . . . . . . . . 20 Dell PowerVault Modular Disk Configuration Utility . . . . . . . .
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book.book Page 4 Thursday, December 9, 2010 3:20 PM 3 Planning: RAID Controller Modules. . . . 31 RAID Controller Modules . . . . . . . . . . . . . . . . 31 RAID Controller Module Connectors and Features . . . 32 RAID Controller Module—Additional Features . . . . . 34 Battery Backup Unit . . . . . . . . . . . . . . . . 34 Storage Array Thermal Shutdown . . . . . . . . . 34 System Password Reset . . . . . . . . . . . . . . 35 Cache Functions and Features. . . . . . . . . . . . . . 35 C
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book.book Page 5 Thursday, December 9, 2010 3:20 PM Cycle Time . . . . . . . . . . . . . . . . . . . . . 44 Virtual Disk Operations Limit . . . . . . . . . . . . 45 Disk Group Operations. . . . . . . . . . . . . . . . . . 45 RAID Level Migration. . . . . . . . . . . . . . . . 45 Segment Size Migration . . . . . . . . . . . . . . 46 Virtual Disk Capacity Expansion . . . . . . . . . . 46 Disk Group Expansion . . . . . . . . . . . . . . . 46 Disk Group Defragmentation . . . . . . . . . .
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book.book Page 6 Thursday, December 9, 2010 3:20 PM 5 Configuration: Overview . . . . . . . . . . . . 61 User Interface . . . . . . . . . . . . . . . . . . . . . . 61 Enterprise Management Window . . . . . . . . . 62 Array Management Window . . . . . . . . . . . . 63 6 Configuration: About Your Storage Array . . . . . . . . . . . . . . . . . . . . . 65 Out-of-Band and In-Band Management . . . . . . . . . 65 Storage Arrays . . . . . . . . . . . . . . . . . . . . . . 66 Adding Storage Arr
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book.book Page 7 Thursday, December 9, 2010 3:20 PM Setting the Storage Array RAID Controller Module Clocks . . . . . . . . . . . . . . . . . . . 82 7 Configuration: Using iSCSI . . . . . . . . . . . 83 Changing the iSCSI Target Authentication . . . . . . . 83 Entering Mutual Authentication Permissions. . . . . . 84 Creating CHAP Secrets . . . . . . . . . . . . . . . . . 84 Initiator CHAP Secret. . . . . . . . . . . . . . . . 85 Target CHAP Secret . . . . . . . . . . . . . . . . 85 Vali
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book.book Page 8 Thursday, December 9, 2010 3:20 PM 9 Configuration: About Your Host . . . . . . . 95 Configuring Host Access. . . . . . . . . . . . . . . . . 95 Using the Mappings Tab . . . . . . . . . . . . . . . . . 96 Defining a Host . . . . . . . . . . . . . . . . . . . 97 Removing Host Access. . . . . . . . . . . . . . . . . . 98 Managing Host Groups. . . . . . . . . . . . . . . . . . 99 Creating a Host Group . . . . . . . . . . . . . . . 99 Moving a Host to a Different Host Grou
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book.book Page 9 Thursday, December 9, 2010 3:20 PM Choosing an Appropriate Physical Disk Type. . . . . . 117 Physical Disk Security with Self Encrypting Disk . . . . . . . . . . . . . . . . . . . 117 Creating a Security Key. . . . . . . . . . . . . . . 120 Changing a Security Key . . . . . . . . . . . . . . 122 Saving a Security Key . . . . . . . . . . . . . . . 124 Validate Security Key. . . . . . . . . . . . . . . . 125 Unlocking Secure Physical Disks. . . . . . . . . . 125 Erasing Secure
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book.book Page 10 Thursday, December 9, 2010 3:20 PM Disk Group and Virtual Disk Expansion . . . . . . . . 143 Disk Group Expansion. . . . . . . . . . . . . . . 143 Virtual Disk Expansion . . . . . . . . . . . . . . 144 Using Free Capacity. . . . . . . . . . . . . . . . 144 Using Unconfigured Capacity. . . . . . . . . . . 144 Disk Group Migration . . . . . . . . . . . . . . . . . 145 Export Disk Group. . . . . . . . . . . . . . . . . 145 Exporting a Disk Group . . . . . . . . . . . . .
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book.book Page 11 Thursday, December 9, 2010 3:20 PM Snapshot Repository Capacity. . . . . . . . . . . . . . 163 Re-Creating Snapshot Virtual Disks. . . . . . . . . . . 166 Disabling a Snapshot Virtual Disk. . . . . . . . . . . . 166 Preparing Host Servers to Re-Create a Snapshot Virtual Disk. . . . . . . . . . . . . . . . 167 Re-Creating a Snapshot Virtual Disk . . . . . . . . . . 168 12 Configuration: Premium Feature— Virtual Disk Copy . . . . . . . . . . . . . . . . . . 169 Creating a Vir
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book.book Page 12 Thursday, December 9, 2010 3:20 PM Stopping a Virtual Disk Copy . . . . . . . . . . . . . 178 Recopying a Virtual Disk. . . . . . . . . . . . . . . . 179 Preparing Host Servers to Recopy a Virtual Disk. . . . . . . . . . . . . . 179 Recopying the Virtual Disk . . . . . . . . . . . . 180 Removing Copy Pairs. . . . . . . . . . . . . . . . . . 181 13 Configuration: Premium Feature— Upgrading to High-Performance-Tier . . . . . . . . . . . . . 183 14 Configuration: Device M
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book.book Page 13 Thursday, December 9, 2010 3:20 PM Downloading Both RAID Controller and NVSRAM Firmware . . . . . . . . . . . . . . . . . 198 Downloading Only NVSRAM Firmware . . . . . . . . . 201 Downloading Physical Disk Firmware . . . . . . . . . 203 Downloading MD1200 Series Expansion Module EMM Firmware . . . . . . . . . . . 205 Self-Monitoring Analysis and Reporting Technology (SMART) . . . . . . . . . . . . . 206 Media Errors and Unreadable Sectors . . . . . . . . . 207 16 Manageme
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book.book Page 14 Thursday, December 9, 2010 3:20 PM Installing a RAID Controller Module . . . . . . . 220 Opening the RAID Controller Module. . . . . . . 220 Closing the RAID Controller Module . . . . . . . 221 RAID Controller Module Backup Battery Unit. . . . . 222 Removing the RAID Controller Module Backup Battery Unit . . . . . . . . . . . 222 Installing the RAID Controller Module Backup Battery Unit . . . . . . . . . . . 223 Power Supply/Cooling Fan Module . . . . . . . . . . 224
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book.book Page 15 Thursday, December 9, 2010 3:20 PM 19 Troubleshooting: Your Storage Array Software . . . . . . . . . . . . 237 Start-Up Routine . . . . . . . . . . . . . . . . . . . . . 237 Device Health Conditions . . . . . . . . . . . . . . . . 237 Storage Array Support Data . . . . . . . . . . . . . . . 241 Automatically Collect the Support Bundle Data . . . . 241 Retrieving Trace Buffers. . . . . . . . . . . . . . . . . 242 Collecting Physical Disk Data. . . . . . . . . . . . . . 244
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book.book Page 16 Thursday, December 9, 2010 3:20 PM Recovering From an Unidentified Storage Array . . . 258 Starting or Restarting the Host Context Agent Software . . . . . . . . . . . . . 261 20 Troubleshooting: Your Array . . . . . . . . . 263 Safety First—For you and Your Array . . . . . . . . . 263 Troubleshooting Storage Array Startup Failure . . . . 263 Troubleshooting Loss of Communication . . . . . . . 263 Troubleshooting External Connections . . . . . . . . 263 Troubleshootin
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book.book Page 17 Thursday, December 9, 2010 3:20 PM Critical Conditions . . . . . . . . . . . . . . . . . 272 Noncritical Conditions . . . . . . . . . . . . . . . 272 21 Getting Help . . . . . . . . . . . . . . . . . . . . . . 273 Contacting Dell . . . . . . . . . . . . . . . . . . . . . 273 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275 Contents 17
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book.book Page 18 Thursday, December 9, 2010 3:20 PM 18 Contents
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book.book Page 19 Thursday, December 9, 2010 3:20 PM 1 Introduction WARNING: See the Safety, Environmental, and Regulatory Information document for important safety information before following any procedures listed in this document. About This Document This document familiarizes you with the functions of the Dell PowerVault MD3600i Series storage array. The document is organized according to the tasks that you must complete after receiving your MD3600i Series storage array. The tasks a
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book.book Page 20 Thursday, December 9, 2010 3:20 PM • Mounting rails (2) (optional) • MD3600i Series resource media • The rack installation instructions included with your rack solution describes how to install your enclosure into a rack • Getting Started With Your System provides information on enclosure features, the procedure to set up your enclosure, and technical specifications MD3600i Series Storage Array The MD3600i Series is a 2U rack-mounted external redundant array of indepe
