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Phone Guide
ic502 by Motorola®
www.nextel.com
© 2007 Sprint Nextel. All rights reserved. SPRINT, the NEXTEL name
and logo, “NEXTEL only from Sprint,” and other trademarks are trade-
marks of Sprint Nextel.
Printed in the U.S.A.
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Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196 www.motorola.com/iden/support www.hellomoto.com 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network. Additionally, certain features may not be activated by your service provider, and/or the provider's network settings may limit t
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Table of Contents Welcome to Nextel From Sprint . . . . . . . . . . . . . . . . . . . . . .i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Getting Started . . . . . . . . . . . . . . . . . . . . . .
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Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 TTY Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Walkie-Talkie Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . 8
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2H. Managing Voice Records . . . . . . . . . . . . . . . . . . . . . . . 143 Voice Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Section 3: Service Features . . . . . . . . . . . . . . . . . . . . . . .147 3A. Service Features: The Basics . . . . . . . . . . . . . . . . . . . . . 148 Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Using SMS Text Messaging . . . . . . . . . . . . . .
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4B. Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . 202 Motorola Limited Warranty for the United States and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . 203 Service and Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209
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Welcome to Nextel From Sprint Sprint and Nextel have come together offering you more choice and flexibility to do whatever you want, whenever you want. You can make both wireless phone calls on the Nationwide Sprint PCS Network and Nextel Walkie-Talkie calls on the Nextel National Network from the same phone, simplifying your calling experience while expanding the number of persons you can connect to. This combination gives you more of what you need to do more of what you want. Welcome
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Introduction This Phone Guide introduces you to Sprint Nextel service and the features of your new phone. It’s divided into four sections: Section 1: Getting Started Section 2: Using Your Phone Section 3: Service Features Section 4: Safety and Warranty Information Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service. The Table of Contents and Index also help you quickly locate specific
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Your Phone’s Menu The following list outlines your phone’s menu structure. For more information about navigating through the menus, please see “Navigating Through Phone Menus” on page 28. CALL HISTORY 1: ALL CALLS 2: WALKIE-TALKIE 3: MISSED CALLS 4: INCOMING CALLS 5: OUTGOING CALLS 6: ERASE CALL HISTORY CONTACTS 1: FIND ALL NAMES 2: ADD NEW ENTRY 3: FILTER NAMES 4: SPEED DIAL #S 5: MY INFO 6: SERVICES 1: Customer Solutions 2: Dir. Assistance 3: Account Info. 4: Sprint Operator 5: Voice Comma
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MESSAGING 1: SEND MESSAGE 2: TEXT MESSAGING 1: Inbox 2: Outbox 3: Sent Folder 4: Drafts Folder 5: Preset Messages 6: Send Message 3: VOICEMAIL 4: SETTINGS 1: Notification 2: Callback Number MY CONTENT 1: GAMES 1: Get New 2: My Content Manager 2: RINGERS 1: Get New 2: My Content Manager 3: SCREEN SAVERS 1: Get New 2: My Content Manager 4: APPLICATIONS 1: Get New 2: My Content Manager WALKIE-TALKIE 1: WLK-TLK CONTACTS 2: DIRECT TALK WEB VOICE RECORDS iv
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TOOLS 1: ALARM CLOCK 1: Alarm 1 2: Alarm 2 3: Alarm 3 4: Alarm 4 5: Alarm 5 2: CALCULATOR 3: CALENDAR 4: SIM MANAGER 1: Copy to Contacts 2: Copy to SIM 3: Manage SIM 4: Help 5: PHONE UPDATE 6: WORLD CLOCK SETTINGS 1: SOUNDS 1: Ringer Type 1: Call with ID 2: Call without ID 3: Text Message 4: Voicemail 5: Call Alert 6: Calendar 7: Alarm 8: Roam Ringer 2: Volume 1: Ringer 2: Messaging 3: Calendar 4: Alarm 5: Applications 6: Power On 7: Key Beep 8: Voice Call 9: Speaker Phone 10: Call Alert 11: I
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3: Update Vision Profile 4: WALKIE-TALKIE 1: One Touch WLK-TLK 2: Talkgroup Silent 3: Talkgroup Area 5: ROAMING 1: Set Mode 2: Call Guard 3: Data Roam Guard 6: LOCATION 7: SECURITY 1: Lock Phone 2: Change Lock Code 3: SIM PIN 4: Change SIM PIN 5: Limit Use 1: Lock Contacts 2: Lock Vision 3: Restrict Outgoing Calls 4: Restrict Incoming Calls 5: Restrict Walkie-Talkie 6: Erase Contacts 7: Erase My Content 8: Reset Phone 9: Special Numbers 8: OTHERS 1: Language 2: Answer Options 3: Speed Di
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8: Text Input 1: Personal Dictionary 2: Word Pop-up List 3: Word Completion 9: PHONE INFO 1: My Phone Numbers 2: Version 3: Advanced vii
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viii
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Section 1 Getting Started
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Section 1A Setting Up Service In This Section Getting Started Setting Up Your Voicemail Account Passwords Getting Help Setting up service on your new phone is quick and easy. This section walks you through the necessary steps to unlock your phone, set up your voicemail, establish passwords, and contact Nextel for assistance with your wireless service. 2 Section 1A: Setting Up Service
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Setting Up Service Getting Started Determining If Your Phone Is Already Activated If you purchased your phone at a Sprint Store, it is probably ready to use. If you received your phone in the mail, it probably has been activated; all you need to do is unlock it. If your phone is not activated, please call Nextel Customer Service at 1-866-638-0455. You must be in an area covered by the Nationwide Sprint PCS Tip: Network and the Nextel National Network when you first power up and unlock your
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encounter security messages, call Nextel Customer Service at 1-800-639-6111. 4 Section 1A: Setting Up Service
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Setting Up Service Setting Up Your Voicemail Unanswered phone calls are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you may want to set up your voicemail and personal greeting as soon as your phone is activated. To set up your voicemail: 1. From standby mode, press and hold 1. 2. Follow the system prompts to: Create your passcode. Record your name announcement. Record your greeting. Choose whether to activate One-Touch Message A
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Account Passwords As a Nextel customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you need to create passwords to protect your privacy. Account Password If you are the account owner, you have an account password to sign on to www.nextel.com and to use when calling Nextel Customer Service. Your default account password is the last four digits of your S
