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®
Cleanview
TM
Helix
USER’S GUIDE
22C1 / 21K3 SERIES
3 Safety Instructions
4 Product View
Assembly
5
6-8 Operation
8-12 Maintenance and Care
Troubleshooting
13
14 Consumer Services
14 Accessories
15 Replacement Parts
16 Warranty
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® ™ Thanks for buying a BISSELL Cleanview Helix We’re glad you purchased a BISSELL vacuum. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system. By purchasing this product you are helping BISSELL with our commitment to reducing our impact on the environment through an expanding range of sustainable design efforts. Your carpet cleaner is well made, and we back it with a limited warranty. We also stand behind it with a kno
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IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance, basic ■ T urn off all controls before plugging or unplugging precautions should be observed, including vacuum cleaner. the following: ■ Use extra care when cleaning stairs. ■ Do not pick up flammable materials (lighter fluid, REaD all InSt RUCt Ion S gasoline, kerosene, etc.) or use in the presence of explosive liquids or vapors. bEfoRE USInG yoUR ■ Do not pick up toxic material (chlorine bleach, ammo- UpRIGht V aCUUM.
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Product view Handle Cord Clip Hose Clip TurboBrush® Stretch Hose Carry Handle Power Cord Crevice Tool Extension Wand Dirt Container ® Quick Release Hepa Media Filter Cord Wrap Combination Filter Cup Dusting Brush/ Hose Upholstery Tool Wand ™ Lock ’n Seal Lever Hose Wand Base Headlight Handle Release Pedal Height Adjustment Knob Foot Hose Powerfoot Furniture Protection Guard CaUtIon: WaRnInG: Do not plug in your vacuum plastic film can be cleaner until you are familiar dangerou
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Assembly the only tool you’ll need to assemble your vacu- um cleaner is a philips head screwdriver. 2. Attach handle to vacuum 1. Locate the vacuum handle and remove the screw packet taped to the base of the handle. 2. Stand the vacuum upright and slide the base of the handle firmly into the grooves at the top of the vacuum body. 4. 3. Check to be sure the handle is fitted to the vacuum body. If there is a gap in front, con- tinue to push firmly until the handle is flush. 4. Insert the scr
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Operation Handle position Press the handle release pedal with your foot to place your Cleanview Helix into one of three cleaning positions. 1. Upright For storage and above floor cleaning with tools. 2. normal cleaning Press handle release pedal once. Use for most household floor cleaning tasks. CaUtIon: 3. low cleaning With the vacuum in before using your vacuum, normal cleaning position, make sure that the dirt con- tainer is in locked position and press handle release
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Operation Air flow indicator (select models only) t he air flow indicator tells you when airflow in the vacuum is reduced due to a clog in the hose. t he indicator will remain green until the airflow is reduced. When it is fully red, the airflow is significantly reduced or blocked. follow the steps on page 12 to clean a clog. Special tools your bISSEll Cleanview helix is not only a notICE: powerful carpet and rug vacuum cleaner, it’s the floor brush will continue to also a versati
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Operation Power cord storage notICE: When you have finished using your bISSEll While vacuuming, certain Cleanview helix, return it to the upright position carpets and low humidity and store the power cord. conditions may generate small 1. Turn vacuum cleaner off. static discharges. the discharges are entirely harmless and are 2. Unplug power cord by grasping the polarized not associated in any way with plug (NOT the cord) and disconnect from the main power supply. outlet. 3. Loop
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Maintenance and care Empty Dirt Container 2. the dirt container needs to be emptied when the dirt reaches the “f ull” line on the side of the Full Line container. 1. Unplug cleaner from electrical outlet. 2. Slide the Lock ‘n Seal lever to the "Unlock" Unlock Position Lock Position position. 3. Grasp dirt cup portion handle and pull straight out to remove from vacuum. 4. Empty dirt into garbage container. 3. 5. Put the dirt container back in the vacuum and slide the lever to the "Lock" pos
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Maintenance and care WaRnInG: Do not operate cleaner Cleaning the pre-motor filter with damp or wet filters or without all 1. Unplug the cleaner from electrical outlet. filters in place. 2. The pre-motor filter protects the motor from debris. It is located underneath the filter cup in the center of the round part of the Lock ‘n Seal lever. 3. Remove the small round filter and any debris Pre-Motor on top of it. Rinse well under warm water, then air dry thoroughly before replacing. F
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Maintenance and care 3. Checking rotating floor brush and drive belt you should check your vacuum cleaner’s rotating floor brush and drive belt regularly for wear or damage. you should also clean the brush and brush ends of strings, hair, and carpet fibers. t hese can wrap around the brush and hamper its ability to effectively clean your carpet. also remove any debris that has accumulated under the brush cover. 1. Unplug cleaner from electrical outlet. Brush Cover 2. Place handle in low
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Maintenance and care Cleaning a clog 3. low suction or poor pickup may be due to a clog in the vacuum cleaner. If you notice a change in the sound of the motor or a reduction in the spinning action, check for clogs. 1. Unplug cleaner from electrical outlet. 2. Empty dirt container. 3. Check upper tank for build up or clogs. 4. 4. Check the suction inlet for a clog. 5. Grasp the quick reach handle and lift hose wand to separate from the suction opening. Check for a clog in the base, the
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Troubleshooting Vacuum cleaner won’t turn on possible causes Remedies 1. Power cord not plugged in 1. Check electrical plug 2. Blown fuse/tripped breaker 2. Check/replace fuse or reset breaker Vacuum cleaner won’t pick up dirt possible causes Remedies 1. Incorrect height adjustment 1. Adjust powerfoot to correct height setting 2. Hose not attached to suction opening 2. Grasp quick reach handle and firmly push hose wand onto the suction opening 3. Crack or hole in hose 3. Check hose and r
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BISSELL Consumer Services For information about repairs or replacement parts, or questions about your warranty, call: bISSEll Consumer Services 1-800-237-7691 Monday - Friday 8 a.m. — 10 p.m. EST Saturday 9 a.m. — 8 p.m. EST Or write: BISSELL HOMECARE, INC PO Box 3606 Grand Rapids MI 49501 ATTN: Consumer Services Or visit the BISSELL website - www.bissell.com When contacting BISSELL, have model number of unit available. Please record your Model Number: ___________________ Please record yo
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Replacement parts you may purchase replacement parts from your retailer, by calling BISSELL Consumer Services or by vis- iting our website. To locate a retailer near you, or to place an order using visa, MasterCard, Discover or American Express, call bISSEll Consumer Services 1-800-237-7691 Monday - Friday 8 a.m. — 10 p.m. ET Saturday 9 a.m. — 8 p.m. ET Or visit our Website - www.bissell.com Item part no. part name 1 32074 Style 9 Drive Belt (2-Pack) 2 203-1297 Standard Headlight Bulb 3
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Warranty - BISSELL Cleanview Helix Vacuum 22C1-2 & 21K3 This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please con- tact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below. limited three year Warranty Subject to the *EXCEptIonS anD EXClUSIonS identified below, upon receipt of the product