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™ ™
Total Floors Velocity
BAGLESS V ACUUM
USER’S GUIDE
6393/3990 SERIES
3
Safety Instructions
4
Product View
5-6
Assembly
6-11
Operations
11-16
Maintenance and Care
17-18
Troubleshooting
18
Consumer Services
19
Replacement Parts
20
Warranty
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Thanks for buying a BISSELL Vacuum We’re glad you purchased a BISSELL vacuum. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system. Your BISSELL vacuum is well made, and we back it with a limited one year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, you’ll receive fast, considerate assistance. My great-grandfather invented the floor sw
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IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance, basic ■ T urn off all controls before plugging or unplugging precautions should be observed, including vacuum cleaner. the following: ■ Use extra care when cleaning stairs. ■ Do not pick up flammable materials (lighter fluid, READ ALL INSTRUCTIONS gasoline, kerosene, etc.) or use in the presence of explosive liquids or vapors. BEFORE USING YOUR ■ Do not pick up toxic material (chlorine bleach, UPRIGHT VACUUM. ammonia,
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Product view Ergonomic Handle Hose and Cord Clip Stretch Hose ™ Quick Release Cord Wrap Power Cord Curved Hose Wand Carry Handle Dirt Sensor (Select Models Only) ® TurboBrush Dusting Brush/ Upholstery Tool Power Switch Crevice Tool ™ Quick Release Cord Wrap ™ Twist ‘n Snap Air Flow Indicator Hose Upper Tank HEPA Media ™ Easy Empty Post Motor Filter Dirt Container Extension Wand ® Lock ‘n Seal Lever Handle Washable Release Pre-Motor Filter Pedal Headlight Lower Hose Clip Foot Window ™ B
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C AUTION: Assembling your vacuum Do not plug in your vacuum cleaner until The only tool you’ll need to assemble your you are familiar with vacuum cleaner is a Phillips screwdriver. all instructions and Attach handle to vacuum operating procedures. 1. Locate the handle and cord wrap. Remove the screw packet taped to the cord wrap. 2. 2. Stand the vacuum upright and from the 3. rear of the unit, slide the base of the handle firmly into the grooves at the top of the vacuum body. 3. IMPO
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Assembling your vacuum (continued) Attach vacuum hose and tools (continued) 6. 4. Slide the extension wand and crevice tool together into the storage clip as shown. 5. Slide the dusting brush/upholstery tool into the storage clip as shown. 6. Attach the TurboBrush by snapping it onto the top cap of the upper tank. C AUTION: Operations Before using your vacuum, make sure that the dirt Power switch container is in the locked position and that all filters The Power Switch is located just
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Operations (continued) Height adjustment 1. The powerfoot/rotating floor brush on your vacuum can be adjusted to clean several floor surfaces. NOTE: For optimal cleaning performance, adjust to the lowest practical setting. If your cleaner is difficult to push, adjust to the next higher setting. 1. Press on the height adjustment foot pedal for the desired setting. 1 Bare Floor For non-carpeted, indoor surfaces 2-3 Lowest Setting For short pile carpets 4-5 Medium Setting For short
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Operations (continued) Transporting cleaner 1. 1. To move your cleaner from room to room, put the handle in the upright position, tilt the cleaner back on its rear wheels and push forward. 2. The cleaner can also be moved by using the carry handle. Air flow indicator 2a. 2b. The air flow Indicator tells you when the air flow right way to carry wrong way to carry in your vacuum is reduced due to dirty filters or a clog in the hose. The air flow indicator will remain green while the unit i
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Operations (continued) Clean carpet sensor (Select models only) The clean carpet sensor detects dirt being picked up while the vacuum is in use. When the vacuum is picking up dirt, the red light will come on. Occasionally, the lights may alternate quickly back and forth if the area is only lightly soiled or the dirt is spread out. For the best cleaning, continue to vacuum until the green light remains Electronic constantly illuminated. Dirt Sensor Special on-board tools Your vacuum is no
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Operations (continued) Special on-board tools (continued) Crevice Tool: Use in tight narrow spaces. Extension Wand: Use with desired attachment for a longer reach. Curved Hose Wand: Use with desired attachment for a longer reach or for cleaning hard to reach places. ® TurboBrush : Use rotating brush action for small areas such as stairs and upholstery. NOTE: Press gently when using the TurboBrush to maximize cleaning. Too much pressure will cause the brush to stop rotating. ® (select
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Operations (continued) Power cord usage Quick Release 1. To use your vacuum, remove the cord and plug Cord Wrap it into an electrical outlet. For your convenience, there are two quick release cord wraps for easy cord removal. There is also a cord clip that is part of the upper cord wrap where you can attach the cord when vacuuming. 2. When you are finished cleaning, turn vacuum cleaner off. 3. Unplug power cord by grasping the polarized plug (NOT the cord) and disconnect from outlet. 4.
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Maintenance and care (continued) Empty dirt container 3. The dirt container needs to be emptied when the dirt reaches the “Full” line on the container. 1. Unplug the vacuum from electrical outlet. 2. Slide the Lock ‘n Seal Lever to the “Unlock” position. Unlock 3. Grasp handle and pull the dirt container 4. straight out to remove from the vacuum. 4. Empty dirt into garbage container. NOTE: Emptying the dirt container after every use will help prevent over filling and ensure that the vacuum
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Maintenance and care (continued) Check rotating floor brush and drive belt You should check your vacuum cleaner’s rotating floor brush and drive belt regularly W ARNING: for wear or damage. You should also clean To reduce the risk of injury the brush and brush ends of strings, hair from moving parts, turn and carpet fibers. This type of debris can vacuum cleaner off and wrap around the brush and hamper its disconnect power plug ability to effectively clean your carpet. Also from elec
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Maintenance and care (continued) Replace drive belt 1. Unplug the vacuum from electrical outlet. 2. Press the brush roll on/off pedal in the on position. 3. With rotating floor brush removed from vacuum cleaner (Steps 1-4 of check rotating floor brush and drive belt), grasp old drive belt and remove from motor pulley. Discard the old drive belt. 4. Loop new drive belt over motor pulley 4. and loop the bottom edge of the belt Motor Pulley under the belt disengager. Loop the other Belt e
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Maintenance and care (continued) Maintaining TurboBrush and Pet hair TurboBrush (select models) The TurboBrush should be checked regularly for clogs or debris wrapping around the brush. 2. 1. Unplug the vacuum from electrical outlet. 2. If a clog is present or debris is visible, unscrew the two screws on the back of the TurboBrush to remove the faceplate and clear any obstructions. 3. To clean debris from the brush, remove the 4. brush from the drive belt and clean debris. 4. Reposition the
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Maintenance and care (continued) Cleaning the upper tank 1. 1. Grasp the inner cyclone and twist to the left or to the unlocked marking, until the locking tabs stop the rotation. Pull down from the upper tank to remove it. 2. Wipe out the inside of the upper tank and the inner cyclone with a damp cloth moistened with water or a mild cleaning solution. 3. If you desire to thoroughly clean the louvers 3. located in the upper portion of the inner cyclone, hold the bottom of the cyclone and
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Troubleshooting W ARNING: To reduce the risk of electric shock, turn power OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting. Vacuum cleaner won’t run Possible causes Remedies 1. Power cord not plugged in 1. Check electrical plug 2. Blown fuse/tripped breaker in home 2. Check/replace fuse or reset breaker. Vacuum cleaner and tools won’t pick up dirt Possible causes Remedies 1. Incorrect height adjustment 1. Adjust powerfoot to correct
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Troubleshooting (continued) Other maintenance or service not included in the manual should be performed by an authorized service representative. Thank you for selecting a BISSELL product. Please do not return this product to the store. For any questions or concerns, BISSELL is happy to be of service. Contact us directly at 1-800-237-7691. BISSELL Consumer Services For information about repairs or replacement parts, or questions about your warranty, call: BISSELL Consumer Services
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Replacement parts - BISSELL vacuum You may purchase parts from your retailer, by calling BISSELL Consumer Services or by visiting our website. Below is a list of common replacement parts. While not all of these parts may have come with your specific model, they are available for purchase if desired. Please note, all attachments may not store on board your vacuum. Item Part No. Part Name 1 32074 Style 7/9/10/12/14 Drive Belt (2-Pack) 2 203-1297 Headlight Bulb 3 203-1063 Crevice Tool 4 203-122
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™ ™ Warranty - BISSELL Total Floors Velocity Vacuums This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below. Limited One Year Warranty Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSEL
