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SpectraLink 8002 Wireless Telephone
and Accessories
User Guide
Session Initiation Protocol (SIP)
April 2008 Edition
1725-36027-001
Version B
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SpectraLink 8002 Wireless Telephone User Guide Trademark Information Notice Polycom® and the logo designs Polycom, Inc. has prepared this document for SpectraLink® use by Polycom personnel and customers. The LinkPlus drawings and specifications contained herein Link are the property of Polycom and shall be neither NetLink reproduced in whole or in part without the prior SVP written approval of Polycom, nor be implied to Are trademarks and registered trademarks of grant any license to
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About this Guide Thank you for choosing the SpectraLink 8002 Wireless Telephones with Session Initiation Protocol (SIP). This unit provides business telephony features and functions such as multiple call appearances, call hold, transfer, and conference over an IP network. In this User Guide, you will find everything you need to quickly use your new handset. Be sure to verify with your system administrator that your network is prepared for configuring your SpectraLink 8002 Wireless Tele
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SpectraLink 8002 Wireless Telephone User Guide Customer Support Polycom wants you to have a successful installation. If you have questions please contact our Customer Support Hotline at (800) 775-5330. The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time. The Customer Support URL is: http://www.spectralink.com/support/index.jsp Icons and Conventions This manual uses the following icons and conventions. Caution! Follow these instructions carefully to avoid danger
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Contents 0 About this Guide ......................................................................3 Polycom Model Numbers..................................................................3 Related Documents.............................................................................3 Customer Support...............................................................................4 Icons and Conventions.......................................................................4 1 Getting Starte
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SpectraLink 8002 Wireless Telephone User Guide Phone Options .............................................................................28 System Info...................................................................................29 3 Using the Basic Features of Your SpectraLink 8002 Wireless Telephone ..............................................................................31 Turn the handset on....................................................................32 Turn the hands
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Contents Transfer a call (consulted)..........................................................39 Transfer a call to another call already on Hold ......................40 Listen to voicemail......................................................................40 Activate a registered OAI application on an OAI server ......40 5 Charger Options.....................................................................41 Overview.....................................................................
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1 Getting Started SpectraLink 8002 Wireless Telephone Overview SpectraLink 8002 Wireless Telephones are mobile handsets for workplace IP telephone systems. The handsets operate over an 802.11b wireless Ethernet LAN providing users a wireless voice over IP (VoIP) extension. By seamlessly integrating into a SIP environment, handset users are provided with high-quality mobile voice communications throughout the workplace. The handset gives users the freedom to roam throughout the workplac
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SpectraLink 8002 Wireless Telephone User Guide Parts List The following components are included in your SpectraLink 8002 Wireless Telephone package: • SpectraLink 8002 Wireless Telephone • Battery Pack model BPE101 • Desktop Charger model DCE101 [or] Dual Charger model DCE201 • Power supply for Charger Battery Packs The handset will need to have its Battery Pack recharged periodically. The Nickel Metal Hydride (NiMH) rechargeable handset Battery Pack gives you four hours of talk time
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Getting Started To replace, slide the lip of the Battery Pack into the bottom of the cavity. Push the top of the Battery Pack until it snaps into place. You should not have to force it against the handset. The Battery Pack for the SpectraLink 8002 Wireless Telephones has a rounded shape and is black, catalog number BPE101. Use only this model Battery Pack in the SpectraLink 8002 Wireless Telephone. Only use Polycom Battery Packs with SpectraLink 8002 Wireless Telephones. Do not d
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SpectraLink 8002 Wireless Telephone User Guide Installing the Charger Your SpectraLink 8002 Wireless Telephone is packaged with one of two Charger models. The Desktop Charger will charge a single handset with an installed Battery Pack. The Dual Charger will charge the handset and a spare Battery Pack. Place the Charger on a flat, horizontal surface. Plug the power supply into the Charger and into an appropriate wall outlet. The user must end any call in progress by pressing the End Call
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Getting Started Features of your SpectraLink 8002 Wireless Telephone 1. Earpiece — Delivers audio to the ear. 2. Display — Offers a top row of icons showing the status of the handset, two 16-character lines of text and a bottom row for available softkey labels. 3. Softkeys — Four softkeys in two rocker-style softkey buttons. A softkey label appears in the display area just above the corresponding softkey when the function assigned to that softkey is available. 4. On hook —
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SpectraLink 8002 Wireless Telephone User Guide 5. Microphone — Sensitive microphone transmits voice accurately and without distortion. 6. Battery contacts —Located along the bottom edge, the battery contacts enable the handset to be charged in the Desktop Charger and in the front slot of the Dual Charger. They should be kept clean and free of debris. 7. Keypad —12 keys provide the 10 digits 0-9, the alphabetic characters, and special characters available in context-sensitive application
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Getting Started The Handset Display Overview When active, the handset screen has six rows that display information in this format: Row # Information provided 1 Icons 2 Line number 3 Instructions 4 Call one info 5 Call two info or dial aids 6 Softkeys Row 1 displays signal, battery, voicemail and line number icons. Row 2 displays the line number of the line for which information is being displayed. Row 3 displays instructions where needed. Two calls are permitted on each line. Row
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SpectraLink 8002 Wireless Telephone User Guide Signal strength The signal-strength icon indicates the strength of the signal from the AP and can assist the user in determining if the handset is moving out of range. It is always present on the display in the upper left corner. Battery charge The battery icon indicates the amount of charge remaining in the Battery Pack. There are three levels and when only one level remains, the Battery Pack needs to be charged. It is always present on the
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Getting Started Handset Modes Standby mode (on-hook) In standby mode, the handset is waiting for an incoming call or for the user to place an outgoing call. The extension number is shown on the display and there is no dial tone. In this mode, the handset is conserving battery power and wireless LAN bandwidth. When an incoming call occurs, the handset will ring, and the handset enters the active mode until the call is answered by pressing the Start Call key or the Answ softkey. The hands
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SpectraLink 8002 Wireless Telephone User Guide Handset Icons Indicator Function The signal-strength icon indicates the strength of the signal and can assist the user in determining if the handset is moving out-of-range. The voicemail icon is activated when a new voicemail message is received if the feature is supported by the proxy server. The battery icon indicates the amount of charge remaining in the Battery Pack. When only one level remains, the Battery Pack needs to be cha
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Getting Started Softkeys Softkey functions change as the state of the handset changes. Softkeys are displayed only when they are available to be activated. Softkeys make usual PBX functions available on the handset. For example, a call may be placed on hold, the handset may be muted, and a second line may be activated for an outgoing call or a second call on the same line may be answered. Calls may also be transferred to another number, either as a consulted transfer or without consult.
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SpectraLink 8002 Wireless Telephone User Guide Softkey Name Displayed during… Press to… Mute Toggle muting In an active call. Toggle audio transmission to the far end. The line status shows * when not muted or x when muted. OK OK Power up registration if Send the username and username is not configured password to the SIP server for in admin menu. authorization to register the handset. Redl Redial Prior to entering the first Redial the last number that was character of a dial number.
