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SpectraLink 8020/8030 Wireless Telephone
Administration Guide
Session Initiation Protocol (SIP)
January 2008 Edition
1725-36038-001
Version B
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SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP Trademark Information Notice Polycom® and the logo designs Polycom, Inc. has prepared this document for SpectraLink® use by Polycom personnel and customers. The LinkPlus drawings and specifications contained herein Link are the property of Polycom and shall be neither NetLink reproduced in whole or in part without the prior SVP written approval of Polycom, nor be implied to Are trademarks and registered trademarks
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About this Guide This document explains how to configure and maintain the SpectraLink 8020/8030 Wireless Telephones with Session Initiation Protocol (SIP); a protocol for the control of voice over IP (VoIP) calls via a proxy server(s). Polycom Model Numbers This document covers the following registered model numbers: 802X, 803X Related Documents SpectraLink 8000 SVP Server: Administration Guide for SIP (1725-36033-001) SpectraLink 8020/8030 Wireless Telephone: SIP User Agent: Feat
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SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP Asterisk cmd VoiceMailMain (Shows how to enter the Asterisk voicemail system, its menu structure, and related information.) Available at http://www.voip- info.org/wiki/index.php?page=Asterisk+cmd+VoiceMailMain. Customer Support Hotline Polycom wants you to have a successful installation. If you have questions please contact our Customer Support Hotline at (800) 775-5330. The hotline is open Monday through Friday, 6
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Contents 0 About this Guide ......................................................................3 Polycom Model Numbers..................................................................3 Related Documents.............................................................................3 Customer Support Hotline ................................................................4 Icons and Conventions.......................................................................4 1 SpectraLink 8020/803
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SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP User-Defined Preferences ................................................................39 3 Software License and Protocol Management............................43 Requirements.....................................................................................43 Configuration Process ......................................................................44 4 SIP Integration Factors ......................................
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Contents Download Failure or Recovery Messages ...............................86 11 Troubleshooting......................................................................87 Access Point Problems .....................................................................87 Configuration Problems...................................................................88 Handset Status Messages.................................................................89 12 Appendix A: Regulatory Domains ...........
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1 SpectraLink 8020/8030 Wireless Telephone Overview The SpectraLink 8020/8030 Wireless Telephones are mobile handsets for workplace IP telephone systems. The handsets operate over an 802.11b wireless Ethernet LAN providing users a wireless voice over IP (VoIP) extension. By seamlessly integrating into a SIP environment, handset users are provided with high-quality mobile voice communications throughout the workplace. The handset gives users the freedom to roam throughout the workplace
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SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP encapsulated for prioritization as they are routed to and from a SIP proxy server. See the SpectraLink 8000 SVP Server Administration Guide for SIP document for detailed information about this device. SpectraLink 8020/8030 Wireless Telephone Security SpectraLink 8020/8030 Wireless Telephones support the 802.11i standard including Wi-Fi Protected Access (WPA and WPA2) in the pre-shared key (PSK) mode. As vendors introd
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SpectraLink Wireless Telephone Overview 4. The SpectraLink 8000 SVP Server, which facilitates the QoS on the wireless LAN for the handsets, must be on the same subnet as the handsets and have the proper versions of software. Ensure you have the following versions for the SpectraLink 8000 SVP Server: 173 svp100.toc 174 zvmlinux 175 flashfs 5. Visit http://www.spectralink.com/softwareUpdates to download the latest handset software and any updates to the SpectraLink 8000 SVP Server soft
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SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP System Diagram The following diagram shows the Polycom components residing on a network with APs and wireless LAN Ethernet Switch. Handset code SIP config access point SpectraLink 8000 SVP Server TFTP server Ethernet switch SpectraLink Wireless Telephones access point SIP Server(s) optional SIP proxy or SIP B2BUA Wireless internet POS Optional SIP Phones SpectraLink Wireless Telephones Ethernet cable
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SpectraLink Wireless Telephone Overview System Components SpectraLink 8020/8030 Wireless Telephone The SpectraLink 8020/8030 Wireless Telephone is a lightweight, durable handset specifically designed for mobile workplace use within a facility using SIP and an 802.11 wireless LAN. The handsets are to be used on-premises; they are not cellular or satellite phones. SpectraLink 8020/8030 Wireless Telephones use direct-sequence spread spectrum radio technology (DSSS) to transmit audio packet
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SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP Ethernet switch Interconnects multiple network devices, including the SpectraLink 8000 SVP Server, the proxy server(s), wired IP phones and the APs. Ethernet switches provide the highest performance networks, which can handle combined voice and data traffic, and are required when using the SpectraLink 8020/8030 Wireless Telephones. Although a single Ethernet switch network is recommended, the handsets and the SpectraL
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SpectraLink Wireless Telephone Overview TFTP server Required in the system to distribute software to the handsets. May be on a different subnet than the gateway, APs and/or handsets. SIP TFTP server Required in the system to deliver SIP configuration parameters to the SIP handset whenever a SIP handset is powered-up. The location of the SIP TFTP server is separately specified in SIP handset administration parameters (See Chapter 2 SpectraLink 8020/8030 Wireless Telephone Configuration,
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SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP SpectraLink 8020/8030 Wireless Telephone Specifications SpectraLink 8030 Wireless Telephone SpectraLink 8020 Wireless Telephone 16 PN: 1725-36038-001_B.doc
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SpectraLink Wireless Telephone Overview Table of Specifications Radio mode (802.11b, 802.11g) 2.4–2.4835 GHz (selectable) (802.11a) 5.150–5.250 GHz 5.250–5.350 GHz 5.470–5.725 GHz 5.725–5.825 GHz Transmission type Direct-sequence spread spectrum (DSSS) Transmit data rate up to 54 Mb/s Radio QoS SpectraLink Voice Priority (SVP), WMM Wireless security Wired Equivalent Privacy (WEP), 40-bit and 128-bit; Cisco FSR; WPA-PSK, WPA2-PSK FCC certification Part 15.247 Voice encoding ADPCM (
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SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP Startup Sequence The SpectraLink 8020/8030 Wireless Telephone goes through an initialization sequence at startup. The line icons 1-9 display and count down as the handset steps through this sequence. This is usually very rapid. If there is difficulty at any step that prevents initialization from continuing, an error message will display and the related icon(s) will stay on. Please see the error table at the back of thi
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SpectraLink Wireless Telephone Overview During the last three steps of this process, the handset contacts the SIP TFTP server and downloads general information about the proxy server(s), downloads specific information pertaining to the handset, registers with the proxy server(s), and verifies handset credentials. Once this process is complete, the handset is ready to use. If the username and password have not been defined in the Admin menu, you will be prompted to enter both of these item
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SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP The active mode utilizes the most bandwidth and battery power. To conserve these resources, return the handset to the standby mode when a call is completed by pressing the END key. Push-to-talk (PTT) mode The SpectraLink 8030 Wireless Telephones utilize channels for incoming and outgoing radio communication. While PTT is active, the handset is in PTT mode. It can receive regular phone calls in this mode. When a regula
