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Nortel Communication Server 1000
WLAN IP Telephony Installation
and Commissioning
NN43001-504
.
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Document status: Standard Document version: 01.02 Document date: 15 June 2007 Copyright © 2004-2007, Nortel Networks All Rights Reserved. Sourced in Canada The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this d
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3 Revision history June 2007 Standard 01.02. This document is up-issued to reflect a change in the revision history. May 2007 Standard 01.01. This document is issued to support Nortel Communication Server 1000 Release 5.0. This document contains information previously contained in the following legacy document, now retired: WLAN IP Telephony Installation and Configuration (553-3001-304). August 2005 Standard 4.00. This document is up-issued to support Nortel Communication Server 1000 Release 4.5.
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4 Revision history Nortel Communication Server 1000 WLAN IP Telephony Installation and Commissioning NN43001-504 01.02 Standard Release 5.0 15 June 2007 Copyright © 2004-2007, Nortel Networks .
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5 Contents New in this release 13 Feature description 13 Other changes 13 Multicast 14 Zones for wireless handsets 14 Open and use the Admin menu on the handset 14 Admin menu options for the WLAN Handset 6120/6140 14 Download the software 14 Feature programming for the WLAN Handset 6120/6140 14 Test the wireless handsets 14 Run Site Survey for the WLAN Handset 6120/6140 14 Diagnostics mode 14 Push-to-talk 14 Wireless handset status messages 15 How to get help 17 Getting help from the Nortel Web
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6 Contents Components 26 Language 27 Licenses 27 Wi-Fi Multimedia 27 Wired Equivalent Privacy 28 Wi-Fi Protected Access 28 Wi-Fi Protected Access2 28 Virtual Private Network 28 Push-to-talk feature 28 Text-messaging feature 28 Loud noise environments 29 WLAN IP Telephony Manager 2245 29 WLAN Application Gateway 2246 30 Access Points 30 Handset switchover 31 Handset switchover 31 Loss of signal 31 Planning 33 Challenges of integrating voice applications 33 High overhead of 802.11 34 Rate scaling
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Contents 7 Communication Server 1000 Telephony Manager 54 Zones 54 Other network design considerations 55 Access Point interference 56 SSID options and limitations 57 Layer 3 implementation 58 WLAN IP Telephony Manager 2245 planning 59 Installation requirements 59 Capacities 59 WLAN IP Telephony Manager 2245 groups 60 Gateway and timing function 64 Roaming and handover 64 Multicast 65 Placement guidelines for the WLAN IP Telephony Manager 2245 65 WLAN Application Gateway 2246 planning 73 WLAN IP
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8 Contents TFTP Server location in a NAT environment 89 WLAN Application Gateway 2246 in a NAT environment 89 CS 1000 features 90 IP Phone 2004 features 91 Installation 93 Required materials 93 Supplied equipment 94 Preinstallation checklist 94 WLAN IP Telephony Manager 2245 installation tasks 94 About the front panel 94 Wall-mount 95 Rack-mount 96 LAN connection 97 Power connection 97 WLAN Application Gateway 2246 installation 97 WLAN IP Telephony Manager 2245 configuration 99 Introduction 99 Fu
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Contents 9 Update software on the WLAN Application Gateway 2246 115 Update software on a wireless handset 115 Software update (version 97.070) for the WLAN Handsets 2210/2211/2212 116 Displays 117 Wireless handset download messages 117 Normal download messages 117 Download failure or recovery messages 118 Troubleshooting 119 Troubleshooting the WLAN IP Telephony Manager 2245 119 Error Status screen 119 Network Status screen 120 Software Version Numbers screen 121 Speed or duplex mismatch 122 Tro
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10 Contents Continuing configuration through Telnet 160 Connecting through Telnet 160 Configuring the Telephone Line 161 Deleting a handset 162 Searching for a handset 162 Feature programming 163 Setting or changing a password 164 System status 164 Network status 165 Software versions 166 Telephone line status 167 Certification testing 167 WLAN Application Gateway 2246 certification 167 Wireless handset certification 167 Software 168 Software updates 168 TFTP software updates Systems 170 Planning Wor
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Contents 11 Timing information 199 Diagnostic Tools 200 Run Site Survey for the WLAN Handset 2210/2211/2212 200 Run Site Survey for the WLAN Handset 6120/6140 201 Diagnostics Mode 204 Syslog Mode 207 Data capture 213 Questions 213 Data checklist 213 Site-data required for the capture analysis 214 Syslog capture configuration 215 Signaling Server log capture 216 General data capture 217 Capture assert error messages with the Configuration Cradle 218 Network speech levels 219 Reference documents 220
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12 Contents Procedure 21 Searching for a handset 162 Procedure 22 Programming a feature 163 Procedure 23 Setting or changing a password 164 Procedure 24 Viewing system status 165 Procedure 25 Certifying wireless handsets on an existing system 168 Procedure 26 Transferring the software using FTP 169 Procedure 27 Loading software updates 170 Procedure 28 Using the serial port as the Application Server communication link 172 Procedure 29 Using the CLI to capture a Signaling Server log 216 Procedure
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13 New in this release The following sections detail what is new in WLAN IP Telephony Installation and Commissioning (NN43001-504) for CS 1000, Release 5.0. Feature description Support is provided for the WLAN Handset 6120/6140 through the addition of the Nortel WLAN Handset 6100 Series Administration Tool Software. For more information about this tool for the WLAN Handset 6120/6140, including personal computer requirements, how to install the USB driver, and how to install and use the software,
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14 New in this release Multicast The WLAN Handset 6140 uses IP multicast addresses. Zones for wireless handsets The WLAN Handset 6120/6140 is added to the designated wireless handset types. Open and use the Admin menu on the handset The procedures for opening and using the Admin menu on the WLAN Handset 6120/6140 and how to make an alphanumeric string entry are added. Admin menu options for the WLAN Handset 6120/6140 A full description of all the options available from the Admin menu is given fo
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Other changes 15 Wireless handset status messages The new messages are: • Error! • Server Unavailable. Restarting... Nortel Communication Server 1000 WLAN IP Telephony Installation and Commissioning NN43001-504 01.02 Standard Release 5.0 15 June 2007 Copyright © 2004-2007, Nortel Networks .
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16 New in this release Nortel Communication Server 1000 WLAN IP Telephony Installation and Commissioning NN43001-504 01.02 Standard Release 5.0 15 June 2007 Copyright © 2004-2007, Nortel Networks .
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17 How to get help This chapter explains how to get help for Nortel products and services. Getting help from the Nortel Web site The best way to get technical support for Nortel products is from the Nortel Technical Support Web site: www.nortel.com/support This site provides access to software, documentation, bulletins, and tools to address issues with Nortel products. From this site, you can: • download software, documentation, and product bulletins • search the Technical Support Web site and t
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18 How to get help www.nortel.com/erc Getting help through a Nortel distributor or reseller If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller. Nortel Communication Server 1000 WLAN IP Telephony Installation and Commissioning NN43001-504 01.02 Standard Release 5.0 15 June 2007 Copyright © 2004-2007, Nortel Networks .
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19 Overview This chapter contains information about the following topics: • "Subject" (page 19) • "Applicable systems" (page 20) • "Conventions" (page 21) • "Related information" (page 21) • "Declaration of conformity" (page 22) • "Shielded cable" (page 22) • "Wireless telephone network description" (page 22) • "Call Server" (page 24) • "DHCP Server" (page 25) • "TFTP Server" (page 25) • "Firewall" (page 25) • "WLAN Handset 2210/2211/2212 and WLAN Handset 6120/6140" (page 25) • "WLAN IP Telephon
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20 Overview • Nortel WLAN Handset 2211 • Nortel WLAN Handset 2212 • Nortel WLAN Handset 6120 • Nortel WLAN Handset 6140 Note about legacy products and releases This NTP contains information about systems, components, and features that are compatible with Nortel Communication Server 1000 Release 5.0 software. For more information about legacy products and releases, click the Technical Documentation link under Support & Training on the Nortel home page: www.nortel.com Applicable systems This docum
