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Catalyst 3750, 3560, 3550, 2975, 2970,
and 2960 Switch System Message Guide
Cisco IOS Release 12.2(46)SE and Release 12.2(46)EX
November 2008
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Text Part Number: OL-8551-04
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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE
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CONTENTS Preface vii Audience i-vii Purpose i-vii Conventions i-vii Related Publications i-viii Obtaining Documentation, Obtaining Support, and Security Guidelines i-x CHAPTER 2 System Message Overview 2-1 How to Read System Messages 2-1 Error Message Traceback Reports 2-7 Output Interpreter 2-7 Bug Toolkit 2-7 Contacting TAC 2-7 CHAPTER 3 Message and Recovery Procedures 3-1 ACLMGR Messages 3-3 AUTOQOS Messages 3-8 BACKUP_INTERFACE M
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Contents EXPRESS_SETUP Messages 3-34 FM Messages 3-35 FRNTEND_CTRLR Messages 3-44 GBIC Messages 3-45 GBIC_SECURITY Messages 3-48 GBIC_SECURITY_CRYPT Messages 3-51 GBIC_SECURITY_UNIQUE Messages 3-52 GIGASTACK Messages 3-53 HARDWARE Messages 3-54 HLFM Messages 3-56 HPSECURE Messages 3-57 IDBMAN Messages 3-58 IGMP_QUERIER Messages 3-61 ILPOWER Messages 3-62 IMAGEMGR Messages 3-69 IP_DEVICE_TRACKING_HA Messages 3-70 L2TM Messages
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Contents PLATFORM_UCAST Messages 3-92 PLATFORM_VLAN Messages 3-95 PLATFORM_WCCP Messages 3-96 PM Messages 3-97 PORT_SECURITY Messages 3-105 QATM Messages 3-107 QM Messages 3-108 QOSMGR Messages 3-111 RMON Messages 3-117 SDM Messages 3-118 SPAN Messages 3-118 SPANTREE Messages 3-119 SPANTREE_FAST Messages 3-127 SPANTREE_VLAN_SW Messages 3-127 STACKMGR Messages 3-127 STORM_CONTROL Messages 3-130 SUPERVISOR Messages 3-131 SUPQ
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Contents Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switch System Message Guide vi OL-8551-04
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Preface Audience This guide is for the networking professional managing the Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 switch or switch stack, hereafter referred to as the switch. Before using this guide, you should have experience working with the Cisco IOS software and the switch software features. Purpose This guide describes only the Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 switch-specific system messages that you might encounter. For a complete list of Cisco IOS system err
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Preface Related Publications Interactive examples use these conventions: Terminal sessions and system displays are in screen font. Information you enter is in boldface screen font. Nonprinting characters, such as passwords or tabs, are in angle brackets (< >). Notes use this convention and symbol: Note Means reader take note. Notes contain helpful suggestions or references to materials not in this manual. Related Publications These documents provide complete information about the swi
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Preface Related Publications See these documents for other information about the switch: Release Notes for the Catalyst 3750, 3560, 3550, 2970, and 2960 Switches Catalyst 3750, 3560, 3550, 2970, and 2960 Switch System Message Guide Catalyst 3750 Switch Software Configuration Guide Catalyst 3750 Switch Command Reference Catalyst 3750 Switch Hardware Installation Guide Catalyst 3750 Switch Getting Started Guide Regulatory Compliance and Safety Information for the Cat
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Preface Obtaining Documentation, Obtaining Support, and Security Guidelines Cisco CWDM GBIC and CWDM SFP Installation Note Cisco RPS 300 Redundant Power System Hardware Installation Guide Cisco RPS 675 Redundant Power System Hardware Installation Guide For information about the Network Admission Control (NAC) features, see the Network Admission Control Software Configuration Guide (Not orderable but available on Cisco.com) These compatibility matrix documents are available fr
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CH A P T E R 2 System Message Overview This guide describes the Catalyst 3750, 3560, 3550, 2975, 2970, and 2960-specific system messages. During operation, the system software sends these messages to the console (and, optionally, to a logging server on another system). Not all system messages indicate problems with your system. Some messages are purely informational, whereas others can help diagnose problems with communications lines, internal hardware, or the system software. This guide
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Chapter 2 System Message Overview How to Read System Messages Table 2-1 Facility Codes Facility Code Description Location ACLMGR ACL manager “ACLMGR Messages” section on page 3-3 AUTOQOS Automatic quality of service “AUTOQOS Messages” section on page 3-8 (auto-QoS) (only Catalyst 3550 switches) BACKUP_INTERFACE Flex Links “BACKUP_INTERFACE Messages” section on page 3-8 BADTRANSCEIVER Defective transceiver messages (only “BADTRANSCEIVER Messages” section on 3750 and 2975 switches) pag
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Chapter 2 System Message Overview How to Read System Messages Table 2-1 Facility Codes (continued) Facility Code Description Location GBIC_SECURITY_UNIQUE GBIC and SFP module security “GBIC_SECURITY_UNIQUE Messages” section on page 3-52 GIGASTACK GigaStack GBIC module “GIGASTACK Messages” section on page 3-53 (Catalyst 3550 switch only) HARDWARE Hardware “HARDWARE Messages” section on page 3-54 HLFM Local forwarding manager “HLFM Messages” section on page 3-56 HPSECURE Port security “H
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Chapter 2 System Message Overview How to Read System Messages Table 2-1 Facility Codes (continued) Facility Code Description Location PLATFORM_PM Platform port manager “PLATFORM_PM Messages” section on page 3-88 PLATFORM_RPC Platform remote procedure call (only “PLATFORM_RPC Messages” section on Catalyst 3750 and 2975 switches) page 3-89 PLATFORM_SPAN Platform Switched Port Analyzer “PLATFORM_SPAN Messages” section on page 3-91 PLATFORM_UCAST Platform unicast routing “PLATFORM_UCAST M
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Chapter 2 System Message Overview How to Read System Messages Table 2-1 Facility Codes (continued) Facility Code Description Location SW_MATM Mac address table manager (only “SW_MATM Messages” section on page 137 Catalyst 3550 switches) SWITCH_QOS_TB QoS trusted boundary “SWITCH_QOS_TB Messages” section on page 3-145 TCAMMGR Ternary content addressable memory “TCAMMGR Messages” section on page 3-145 manager UDLD UniDirectional Link Detection “UDLD Messages” section on page 3-147 UFAST_M
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Chapter 2 System Message Overview How to Read System Messages Table 2-3 Representation of Variable Fields in Messages Representation Type of Information [dec] Decimal integer [char] Single character [chars] Character string [enet] Ethernet address (for example, 0000.FEED.00C0) [hex] Hexadecimal integer [inet] Internet address All syslog messages generated by a Catalyst 3750 and 2975 switch other than the master switch are displayed ending with (Switch-x) where Switch-x is the number of
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Chapter 2 System Message Overview Error Message Traceback Reports Error Message Traceback Reports Some messages describe internal errors and contain traceback information. This information is very important and should be included when you report a problem to your technical support representative. This message example includes traceback information: -Process= "Exec", level= 0, pid= 17 -Traceback= 1A82 1AB4 6378 A072 1054 1860 Some system messages ask you to copy the error messages and
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Chapter 2 System Message Overview Error Message Traceback Reports Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switch System Message Guide 2-8 OL-8551-04
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CH A P T E R 3 Message and Recovery Procedures This chapter describes the Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 switch system messages in alphabetical order by facility. Within each facility, the messages are listed by severity levels 0 to 7: 0 is the highest severity level, and 7 is the lowest severity level. Each message is followed by an explanation and a recommended action. The messages listed in this chapter do not include the hostname or the date/time stamp designation tha
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Chapter 3 Message and Recovery Procedures GBIC_SECURITY_CRYPT Messages, page 3-51 GBIC_SECURITY_UNIQUE Messages, page 3-52 GIGASTACK Messages, page 3-53 (only Catalyst 3550 switches) HARDWARE Messages, page 3-54 HLFM Messages, page 3-56 HPSECURE Messages, page 3-57 (only Catalyst 3750 and 2975 switches) IDBMAN Messages, page 3-58 IGMP_QUERIER Messages, page 3-61 ILPOWER Messages, page 3-62 IMAGEMGR Messages, page 3-69 (only Catalyst 3750 and 2975 switches)
