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CHAPTER 6
Desktop Info Servers
This chapter contains information about configuring a Desktop Info Server architecture, which you can
use to reduce the load on Info Servers that receive high numbers of events.
This chapter contains the following sections:
• Using a Desktop Info Server Architecture, page 6-1
� Installing a Dual Server Desktop Architecture, page 6-2
Using a Desktop Info Server Architecture
You can use a Desktop Info Server architecture to increase the performance of an Info
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Chapter 6 Desktop Info Servers Installing a Dual Server Desktop Architecture Desktop Info Server Architecture Overview The Desktop Info Server architecture uses a Master Info Server and one or more Desktop Info Servers to share the duties normally performed by a single Info Server. Alerts appear for operators on a dual server desktop (DSD). The main functionality of the DSD is the same as a standard desktop; for operators, the DSD functions identically to a standard architecture. D
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Chapter 6 Desktop Info Servers Installing a Dual Server Desktop Architecture If you specify installation of a Dual Desktop architecture, you are prompted as to whether the Info Server that you are installing is the Master Info Server in the DSD architecture. You are also asked whether you want to install a DSD on the current host. You can install one or more Dual Server Desktops. You can install the DSDs on the same host that is running the Master Info Server in the DSD configurati
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Chapter 6 Desktop Info Servers Installing a Dual Server Desktop Architecture Component Selection for Installing a DSD Architecture Figure 6-2 shows the Component Selection Menu from the Cisco Info Center installation programs with the proper components selected for a DSD architecture. You can select additional components; however, if you are configuring SSL communication on this host, you cannot select the Virtual Operator or Webtop components. Figure 6-2 Component selection for a
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Chapter 6 Desktop Info Servers Installing a Dual Server Desktop Architecture Prompts for Setting Up a DSD Configuration Table 6-1 summarizes the OINSTALL installation prompts for DSD configuration and the required responses to the prompts. Table 6-1 DSD Configuration Prompts Prompt Response Do you want to enable SSL configuration for Do one of the following: any of the components? (y/n)? [n] � To accept the default setting (no SSL configuration), press Return. � If you want to con
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Chapter 6 Desktop Info Servers Installing a Dual Server Desktop Architecture Table 6-1 DSD Configuration Prompts (continued) Prompt Response Do you want to create a Desktop Info Server Do one of the following: on the current host? (y/n)? [y] � To accept the default setting (the Desktop Info Server run on the current host), press Return. � If the Info Server installed on the will not be the Master Info Server in the DSD configuration, enter n. Note If you have enabled SSL communi
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Chapter 6 Desktop Info Servers Installing a Dual Server Desktop Architecture Table 6-1 DSD Configuration Prompts (continued) Prompt Response Enter the port number for the Desktop Info Do one of the following: Server [4100]: � To accept the default port number for the Desktop Info Server (4100), press Return. � To specify another port number, enter the port number. Messages similar to the following appear: INFO: Creating Desktop Info Server . INFO: Adding entr
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Chapter 6 Desktop Info Servers Installing a Dual Server Desktop Architecture Prompts for Configuring the DSD Architecture with SSL Configuration Table 6-2 summarizes the OINSTALL installation prompts for SSL configuration in conjunction with a DSD architecture and the required responses to the prompts. Table 6-2 DSD Configuration Prompts when SSL Communication is Enabled Prompt Response Do you want to enable SSL configuration for To enable SSL configuration, enter y. any of the comp
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Chapter 6 Desktop Info Servers Installing a Dual Server Desktop Architecture Table 6-2 DSD Configuration Prompts when SSL Communication is Enabled (continued) Prompt Response INFO: The Info Server name must be a single Do one of the following: word, no more than 11 characters long. It � To accept the default name for the Desktop must be alphanumeric and start with a letter. Info Server (DESKTOP), press Return. � To specify another name, enter the name. Enter the Desktop Info Serve
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Chapter 6 Desktop Info Servers Installing a Dual Server Desktop Architecture Table 6-2 DSD Configuration Prompts when SSL Communication is Enabled (continued) Prompt Response Do you wish to run the DSD gateway on this Press Return to configure the DSD Gateway on server? (y/n)? [y] y the current host. The following messages appear: Searching for failover gateway port...done Using port 4310 for the failover gateway. INFO: Adding entry to omni.dat for DSD_GATE Generating SSL Certifica
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Chapter 6 Desktop Info Servers Installing a Dual Server Desktop Architecture Dual-Write Mode Dual-write mode enables operators to quickly see the results of tool actions (for example, acknowledge and prioritize) on their dual server desktops. This is done by sending all tool actions to both the Desktop Info Server and the Master Info Server. You can enable or disable dual-write mode by changing the DualWrite field setting in the Desktop Info Server’s master.national table. To enabl
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Chapter 6 Desktop Info Servers Installing a Dual Server Desktop Architecture Cisco Info Center Installation and Configuration Guide, 3.6.1 6-12 OL-6349-01
