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book.book Page 1 Wednesday, February 17, 2010 6:17 PM
Dell™ PowerEdge™ R815
Hardware Owner’s
Manual
Regulatory Model: E05S
Regulatory Type: E05S001
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book.book Page 2 Wednesday, February 17, 2010 6:17 PM Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. © 2010 Dell Inc. All rights
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book.book Page 3 Wednesday, February 17, 2010 6:17 PM Contents 1 About Your System. . . . . . . . . . . . . . . . . . 11 Accessing System Features During Startup. . . . . . . 11 Front-Panel Features and Indicators . . . . . . . . . . 12 LCD Panel Features . . . . . . . . . . . . . . . . . . . 14 Home Screen . . . . . . . . . . . . . . . . . . . . 15 Setup Menu. . . . . . . . . . . . . . . . . . . . . 16 View Menu . . . . . . . . . . . . . . . . . . . . . 17 Hard-Drive Indicator Patterns
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book.book Page 4 Wednesday, February 17, 2010 6:17 PM Other Information You May Need . . . . . . . . . . . . 51 2 Using the System Setup Program and UEFI Boot Manager . . . . . . . . . . . . . . . . . 53 Choosing the System Boot Mode . . . . . . . . . . . . 53 Entering the System Setup Program . . . . . . . . . . . 54 Responding to Error Messages. . . . . . . . . . . 54 Using the System Setup Program Navigation Keys . . . . . . . . . . . . . . . . . . . . . . . . . 54 System Setup Opti
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book.book Page 5 Wednesday, February 17, 2010 6:17 PM Embedded System Management . . . . . . . . . . . . 70 iDRAC6 Configuration Utility . . . . . . . . . . . . . . 71 Entering the iDRAC6 Configuration Utility . . . . . 71 3 Installing System Components . . . . . . . . 73 Recommended Tools. . . . . . . . . . . . . . . . . . . 73 Inside the System . . . . . . . . . . . . . . . . . . . . 73 Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 75 Removing the Front Bezel . . . . . .
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book.book Page 6 Wednesday, February 17, 2010 6:17 PM Removing the Power Supply Blank . . . . . . . . . 87 Installing the Power Supply Blank . . . . . . . . . 87 Cooling Shroud. . . . . . . . . . . . . . . . . . . . . . 88 Removing the Cooling Shroud . . . . . . . . . . . 88 Installing the Cooling Shroud . . . . . . . . . . . . 89 Front-Chassis Assembly . . . . . . . . . . . . . . . . . 90 System Memory . . . . . . . . . . . . . . . . . . . . . 92 General Memory Module Installation Gu
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book.book Page 7 Wednesday, February 17, 2010 6:17 PM Removing the Integrated Storage Controller Card . . . . . . . . . . . . . . . . . . . 116 Installing the Integrated Storage Controller Card . . . . . . . . . . . . . . . . . . . 118 RAID Battery (Optional) . . . . . . . . . . . . . . . . . 119 Removing a RAID Battery. . . . . . . . . . . . . . 119 Installing the RAID Battery . . . . . . . . . . . . . 120 iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 121 Removing an iDRAC6 Enterp
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book.book Page 8 Wednesday, February 17, 2010 6:17 PM Removing the Control Panel Display Module . . . . . . . . . . . . . . . . . . 140 Installing the Control Panel Display Module . . . . . . . . . . . . . . . . . . 141 Removing the Control Panel Board. . . . . . . . 143 Installing the Control Panel Board . . . . . . . . 144 System Board Assembly . . . . . . . . . . . . . . . . 144 Removing the System Board Assembly. . . . . . 145 Installing the System Board Assembly . . . . . . 148 4
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book.book Page 9 Wednesday, February 17, 2010 6:17 PM Troubleshooting an Internal USB Key . . . . . . . . . . 162 Troubleshooting an SD Card. . . . . . . . . . . . . . . 163 Troubleshooting an Optical Drive . . . . . . . . . . . . 164 Troubleshooting a Hard Drive . . . . . . . . . . . . . . 165 Troubleshooting a Storage Controller. . . . . . . . . . 166 Troubleshooting Expansion Cards. . . . . . . . . . . . 167 Troubleshooting the Processors. . . . . . . . . . . . . 168 5 Running the System D
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book.book Page 10 Wednesday, February 17, 2010 6:17 PM Power Distribution Board Connectors. . . . . . . . . 180 Expansion-Card Riser-Board Components and PCIe Buses . . . . . . . . . . . . . . . . . . . . . . . 181 Disabling a Forgotten Password. . . . . . . . . . . . 183 7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 185 Contacting Dell. . . . . . . . . . . . . . . . . . . . . 185 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 10 Contents
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book.book Page 11 Wednesday, February 17, 2010 6:17 PM About Your System Accessing System Features During Startup The following keystrokes provide access to system features during startup. Keystroke Description Enters the System Setup program. See "Using the System Setup Program and UEFI Boot Manager" on page 53. Enters System Services, which opens the Lifecycle Controller. The Lifecycle Controller allows you to access utilities such as embedded system diagnostics. For more info
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book.book Page 12 Wednesday, February 17, 2010 6:17 PM Front-Panel Features and Indicators Figure 1-1. Front-Panel Features and Indicators 1 2 34 567 10 8 9 Item Indicator, Button, or Icon Description Connector 1 Power-on indicator, The power-on indicator lights when the power button system power is on. The power button controls the DC power supply output to the system. When the system bezel is installed, the power button is not accessible. NOTE: When powering on the system, the video m
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book.book Page 13 Wednesday, February 17, 2010 6:17 PM Item Indicator, Button, or Icon Description Connector 2 NMI button Used to troubleshoot software and device driver errors when using certain operating systems. This button can be pressed using the end of a paper clip. Use this button only if directed to do so by qualified support personnel or by the operating system's documentation. 3 USB connectors (2) Connect USB devices to the system. The ports are USB 2.0-compliant. 4 Video co
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book.book Page 14 Wednesday, February 17, 2010 6:17 PM Item Indicator, Button, or Icon Description Connector 9 Optical drive One optional slim-line SATA (optional) DVD-ROM drive or DVD-RW drive. NOTE: DVD devices are data only. 10 Hard drives Up to six 2.5 inch, external hot- swappable SAS, SATA, or SSD hard drives. LCD Panel Features The system's LCD panel provides system information and status and error messages to signify when the system is operating correctly or when the system needs
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book.book Page 15 Wednesday, February 17, 2010 6:17 PM Item Buttons Description 1 Left Moves the cursor back in one-step increments. 2 Select Selects the menu item highlighted by the cursor. 3 Right Moves the cursor forward in one-step increments. During message scrolling: � Press once to increase scrolling speed. � Press again to stop. � Press again to return to default scrolling speed. � Press again to repeat the cycle. 4 System identification Turns the system ID mode on (LCD panel flas
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book.book Page 16 Wednesday, February 17, 2010 6:17 PM Setup Menu NOTE: When you select an option in the Setup menu, you must confirm the option before proceeding to the next action. Option Description DRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view and set the IP addresses of DNS servers. Two separate DNS entries are available so that a primar
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book.book Page 17 Wednesday, February 17, 2010 6:17 PM View Menu Option Description DRAC IP Displays the IPv4 or IPv6 addresses for the iDRAC6. Addresses include DNS (Primary and Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet). MAC Displays the MAC addresses for DRAC, iSCSIn, or NETn. Name Displays the name of the Host, Model, or User String for the system. Number Displays the Asset tag or the Service tag for the system. Power Displays the power output of the system in BTU
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book.book Page 18 Wednesday, February 17, 2010 6:17 PM Drive-Status Indicator Pattern (RAID Only) Condition Blinks green two times per second Identify drive/preparing for removal Off Drive ready for insertion or removal NOTE: The drive status indicator remains off until all hard drives are initialized after system power is applied. Drives are not ready for insertion or removal during this time. Blinks green, amber, and off Drive predicted failure Blinks amber four times per second Drive f
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book.book Page 19 Wednesday, February 17, 2010 6:17 PM Item Indicator, Button, or Icon Description Connector 1 PCIe slot 1 PCI Express (Generation 2) x8 link expansion slot (24.13 cm [9.5"] length). 2 PCIe slot 2 PCI Express (Generation 2) x4 link expansion slot (low-profile 24.13 cm [9.5"] maximum length, with a standard height bracket). 3 PCIe slot 3 PCI Express (Generation 2) x8 link expansion slot (low-profile 24.13 cm [9.5"] length). 4 PCIe slot 4 PCI Express (Generation 2) x8 link
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book.book Page 20 Wednesday, February 17, 2010 6:17 PM Item Indicator, Button, or Icon Description Connector 12 USB connectors (4) Connect USB devices to the system. The ports are USB 2.0-compliant. 13 Video connector Connects a monitor to the system. 14 Serial connector Connects a serial device to the system. 15 VFlash media slot Connects an external SD memory card (optional) for the optional iDRAC6 Enterprise card. 16 iDRAC6 Enterprise Dedicated management port for the port (optional) o