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TOSHIBA Thermal Printer
B-SA4TP SERIES
Owner's Manual
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CE Compliance (for EU only) This product complies with the requirements of EMC and Low Voltage Directives including their amendments. VORSICHT: • Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779) • Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein. Centronics is a registered trademark of Centronics Data Computer Corp. Microsoft is a registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation.
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Waste Recycling information for users: Following information is only for EU-member states: The use of the crossed-out wheeled bin symbol indicates that this product may not be treated as general household waste. By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about the take-ba
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Safety Summary ENGLISH VERSION EO1-33048 Safety Summary Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment. Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described
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Safety Summary ENGLISH VERSION EO1-33048 If foreign objects (metal When unplugging the power cords, Disconnect Disconnect fragments, water, liquids) enter be sure to hold and pull on the plug the plug. the plug. the machines, first turn off the portion. Pulling on the cord portion power switches and disconnect may cut or expose the internal wires the power cord plugs from the and cause fire or electric shock. outlet, and then contact your authorised TOSHIBA TEC representative
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ENGLISH VERSION EO1-33048 TABLE OF CONTENTS Page 1. PRODUCT OVERVIEW.........................................................................................................E1- 1 1.1 Introduction................................................................................................................... E1- 1 1.2 Features....................................................................................................................... E1- 1 1.3 Accessories .................
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ENGLISH VERSION EO1-33048 5. TROUBLESHOOTING..........................................................................................................E5- 1 5.1 Error Messages............................................................................................................E5- 1 5.2 Possible Problems........................................................................................................E5- 3 5.3 Removing Jammed Media.................................................
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1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33048 1.1 Introduction 1. PRODUCT OVERVIEW Thank you for choosing the TOSHIBA B-SA4TP series thermal printer. 1.1 Introduction This Owner’s Manual contains from general set-up through how to confirm the printer operation using an online test print, and should be read carefully to help gain maximum performance and life from your printer. For most queries please refer to this manual and keep it safe for future reference. Please contact your
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1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33048 1.3 Accessories When unpacking the printer, please make sure all the following 1.3 Accessories accessories are supplied with the printer. Start-up CD-ROM (1 pc.) NOTE: As a power cord is not supplied with this printer, please purchase • Bar code print application (Bartender ultra lite) one that meets each country’s • Windows Driver • Owner’s Manual safety standard. For details, refer • Specifications (Pr
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1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33048 1.4 Appearance The names of the parts or units introduced in this section are used in the 1.4 Appearance following chapters. 238 (9.4) 339 (13.3) 1.4.1 Dimensions 332 (13.1) Dimensions in mm (inches) 1.4.2 Front View Ribbon Cover Top Cover LCD Message Display Top Cover Release Button Operation Panel Media Outlet Front Cover Power Switch O: OFF I: ON RS-232C Serial 1.
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1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33048 1.4 Appearance 1.4.4 Operation Panel LCD Message Display ON LINE LED ERROR LED (Green) (Red) [PAUSE] key [FEED] key [RESTART] key Please see Section 3.1 for further information about the Operation Panel. 1.4.5 Interior Ribbon Cover Supply Path Label WARNING! 1. Do not touch the Print Head or around it just after printing. You may get Ribbon Stopper burned as the Print Hea
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1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33048 1.5 Options 1.5 Options Option Name Type Usage 300-dpi Print B-SA704-TPH3-QM-R This print head enables a conversion of a 203-dpi print head of the Head B-SA4TM-GS12/B-SA4TP-GS12 model into a 300-dpi print head. This option is intended for use when you desire to print Kanji (Chinese characters) or to obtain clearer print. Cutter module B-SA204-QM-R A cutter which cuts the media one by one. This module is slim and compact enough to be fitted
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2. PRINTER SETUP ENGLISH VERSION EO1-33048 2. PRINTER SETUP 2. PRINTER SETUP This section outlines the procedures to setup your printer prior to its operation. The section includes precautions, loading media and ribbon, connecting cables, setting the operating environment of the printer, and performing an online print test. Setup Flow Procedure Reference After referring to the Safety Precautions in 2.1 Installation Installation this manual, install the printer on a safe and s
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2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.2 Connecting the Power Cord To insure the best operating environment, and to assure the safety of the 2.1 Installation operator and the equipment, please observe the following precautions. • Operate the printer on a stable, level, operating surface in a location CAUTION! free from excessive humidity, high temperature, dust, vibration or As the enclosure of this product direct sunlight. is made from plastic, do not • Keep your work en
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2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.3 Loading the Media The following procedure shows the steps to properly load the media into 2.3 Loading the Media the printer so that it feeds straight and true through the printer. Use the same procedure when replacing the media, also. WARNING! The printer prints both labels and tags. 1. Do not touch any moving parts. To reduce the risk of 1. Press the Top Cover Release Button and gently open the Top Cover to fingers, jewellery
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2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.3 Loading the Media 5. Put the Media Holder (Left) onto the Media Shaft. Push the Media 2.3 Loading the Media Holder (Left) and the Media Holder (Right) against the media until the (Cont.) media is held firmly in place. This will automatically centre the media. Media Holder (Right) Media Holder (Left) 6. Fold the Release Lever to lock the Media Holder (Left). Media Holder (Left) Release Lever 7. Place
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2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.3 Loading the Media 9. Pull the media out of the front of the printer, and adjust the Media 2.3 Loading the Media Guides to the media width. This will automatically centre the media. (Cont.) Media Guide 10. Lower the Upper Sensor Ass’y until the Upper Sensor Lever clicks into position. CAUTION! Be sure to close the Upper Click Sensor Ass’y before closing the Top Cover. If the Upper Sensor Ass’y is op
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2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.3 Loading the Media 11. After loading the media, it may be necessary to set the position of 2.3 Loading the Media the Media Sensor used to detect the print start position for label or (Cont.) tag printing. Setting the Feed Gap Sensor position When using a label stock without black marks, the Feed Gap Sensor is used to detect a print start position. (1) Push the Upper Sensor Lever inside and open the Upper Sensor Ass’y. (2) Slid
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2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.3 Loading the Media Setting the Black Mark Sensor position 2.3 Loading the Media When using media with black marks, the Black Mark Sensor is used to (Cont.) detect a print start position. (1) Push the Upper Sensor Lever inside and open the Upper Sensor NOTES: Ass’y. 1. Be sure to set the Black Mark (2) Check the reverse side of the media for the black mark position. Sensor to detect the centre of the (3) Slide the Lower Sensor Tab to