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DTC400/DTC300/DTC300M Card
Printer/Encoders - Firmware Upgrade
Document (Rev. 1.3)
Part Number: L000575
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RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400/DTC300/DTC300M Card Printer/Encoders - Firmware Upgrade Document (Rev. 1.3), property of Fargo Electronics, Incorporated Copyright 2003, 2004, 2005, 2006 by Fargo Electronics, Incorporated. All rights reserved. Printed in the United States of America. Exclusive permission is granted to authorized resellers of Fargo products to reproduce and distribute this copyrighted document to authorized Fargo customers, who have signed a “no disclo
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RESTRICTED USE ONLY Fargo Electronics, Inc. Table of Contents Firmware Upgrade Instructions___________________________________ 3 Introduction __________________________________________________ 3 Requirements ________________________________________________ 3 Safety Messages (review carefully) _______________________________ 4 Downloading Firmware _________________________________________ 5 Placing the Printer in the Firmware Upgrade Mode __________________ 19 Sending the Firmware File _
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RESTRICTED USE ONLY Fargo Electronics, Inc. Safety Messages (review carefully) Symbol Critical Procedures for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury. Information that raises potential safety issues is indicated by a warning symbol (as shown to the below). • To prevent personal injury, refer to the following safety messages before performing an operation preceded by this symbol. • To prevent personal injury, alwa
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RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware Step Procedure 1 Open the Fargo Diagnostic Utility (located in the Programs folder), as shown below. • Click on the Start icon on the desktop. • Select the Programs folder. • Select the Fargo folder. • Click on the Diagnostic Utility, as shown below. DTC400/DTC300/DTC300M Firmware Upgrade Document (Rev. 1.3) 5
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RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step Procedure 2 Use the Select a printer to continue dropdown menu to select the Printer. a. Click on the Download Firmware button under Step 1:, as shown below. DTC400/DTC300/DTC300M Firmware Upgrade Document (Rev. 1.3) 6
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RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step Procedure 3 a. Check that the Computer has an active internet connection. b. Click on the Yes button, as shown below. DTC400/DTC300/DTC300M Firmware Upgrade Document (Rev. 1.3) 7
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RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step Procedure 4 This will launch the Fargo Support page • Click on the Firmware selection box. • Using the drop down menu select the Printer. • Click on the Go button, as shown below. DTC400/DTC300/DTC300M Firmware Upgrade Document (Rev. 1.3) 8
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RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step Procedure 5 Click on the Printer name under Printer Firmware to begin the download, as shown below. DTC400/DTC300/DTC300M Firmware Upgrade Document (Rev. 1.3) 9
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RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step Procedure 6 Click on the Save button to save the file, as shown below. DTC400/DTC300/DTC300M Firmware Upgrade Document (Rev. 1.3) 10
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RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step Procedure 7 Click on the Save button to save the file to the computer’s Desktop, as shown below. DTC400/DTC300/DTC300M Firmware Upgrade Document (Rev. 1.3) 11
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RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step Procedure 8 Click on the Close button to close this dialog when the download is completed, as shown below. DTC400/DTC300/DTC300M Firmware Upgrade Document (Rev. 1.3) 12
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RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step Procedure 9 From the computer’s desktop, double click on the Firmware .exe file to un-zip it, as shown below. DTC400/DTC300/DTC300M Firmware Upgrade Document (Rev. 1.3) 13
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RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step Procedure 10 Click on the Browse button on the WinZip Self-Extractor window, as shown below. DTC400/DTC300/DTC300M Firmware Upgrade Document (Rev. 1.3) 14
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RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step Procedure 11 Select the Desktop, then click on the OK button in the Browse for Folder dialog, as shown below. DTC400/DTC300/DTC300M Firmware Upgrade Document (Rev. 1.3) 15
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RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step Procedure 12 Click on the Unzip button in the WinZip Self-Extractor window to unzip designated files, as shown below DTC400/DTC300/DTC300M Firmware Upgrade Document (Rev. 1.3) 16
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RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step Procedure 13 Click on the Select Firmware File button under Step 2: in the Fargo Diagnostic Utility window, as shown below. DTC400/DTC300/DTC300M Firmware Upgrade Document (Rev. 1.3) 17
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RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step Procedure 14 • Select the Desktop dropdown menu. • Click on the .frm file. • Click on the Open button, as shown below. 15 This completes the Downloading Firmware procedure. DTC400/DTC300/DTC300M Firmware Upgrade Document (Rev. 1.3) 18
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RESTRICTED USE ONLY Fargo Electronics, Inc. Placing the Printer in the Firmware Upgrade Mode Step Procedure 1 Caution: Turn off the Printer and unplug the power cord from the Printer. 2 Press and hold down the Power and Pause buttons on the Printer, as shown below. 3 Continue to hold down both the Power and Pause buttons as the power is reapplied, hold the buttons down for two (2) seconds after the power has been restored and then release. (Note: The LCD display should now show th
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RESTRICTED USE ONLY Fargo Electronics, Inc. Placing the Printer in the Firmware Upgrade Mode (continued) Step Procedure 2 Ensure that the Printer LCD displays this message: as shown below Upgrade Firmware Send File Now. DTC400/DTC300/DTC300M Firmware Upgrade Document (Rev. 1.3) 20
