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Enterprise Plus
Series UPS
User's Manual
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1. Introduction 2 2. Controls and Indicators 6 3. Installation 9 4. Operation 15 5. Troubleshooting 18 6. Replacing the Battery 19 7. Obtaining Service 22 8. Specifications 23 9. Configurable Parameters & Settings 25 10. Limited Product Warranty 26 A1. Declaration of Conformity 28 © Copyright 2006 1 English
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English Thank you for purchasing this power protection product. It has been designed and manufactured to provide many years of trouble free service. IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS ! Please read this manual before installing your Enterprise Plus Series UPS, models E750RM2U, E1000RM2U, E1500RM2U, E1500RMT2U, E2000RM2U, E3000RM2U, E3000RMT2U as it provides important information that should be followed during installation and maintenance of the UPS and batteries allowing you
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This symbol indicates "Direct Current Supply" This symbol indicates "Equipment Grounding Conductor" CAUTION! Connect the UPS to a two pole, three wire grounding AC wall outlet. The receptacle must be connected to the appropriate branch protection (circuit breaker or fuse). Connection to any other type of receptacle may result in a shock hazard and violate local electrical codes. Do not use extension cords, adapter plugs, or surge strips. CAUTION! To reduce the risk of electrical shock with
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English NOTICE: This equipment has been tested and found to comply with the limits for a Class B computing device in accordance with the specifications in Sub- part J of Part 15 of FCC Rules and the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference of the Canadian Depart- ment of Communications. These limits are designed to provide reasonable protection against such interference in a residential installation. This equip- ment generates and uses
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Life Support Policy As a general policy, we do not recommend the use of any of our products in life support applications where failure or malfunction of the product can be reason- ably expected to cause failure of the life support device or to significantly affect its safety or effectiveness. We do not recommend the use of any of our prod- ucts in direct patient care. We will not knowingly sell our products for use in such applications unless it receives in writing assurances satisfactory to u
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English CONTROL PANEL The AC normal (green) LED illuminates in a steady state when the UPS is on and operating in the AC normal mode. The AC normal LED will extinguish when operating in the Battery mode. The On-Battery (green) LED illuminates in a steady state when the UPS is operating in the Battery mode. The On-Battery LED will extinguish when operating in the AC normal, Boost and Buck modes. The Boost (yellow) LED illuminates in a blinking state when the UPS is operating in the Boost mode.
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The Load Level Bar Graph (AC mode only) operates as follows: LED #10: >10% load (green/red/yellow) LED will be green and illu- minated when there is at least 10% of the rated capacity. LED #30: >30% load (green/yellow) LED will be green and illumi- nated when there is at least 30% of the rated capacity. LED #50: >50% load (green/yellow) LED will be green and illumi- nated when there is at least 50% of the rated capacity. LED #70: >70% load (green/yellow) LED will be green and illumi- nated when
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English REAR PANEL 1. The RS232 Communications Interface Port is for UPS monitoring and control. 2. The USB Communications Interface Port is for UPS monitoring and control. 3. The RJ11 REPO (Remote Emergency Power Off) Port is for UPS control. 4. The option slot is for option cards. 5. The External Battery Connector is for connecting External Battery Packs. 6. The output circuit breaker will trip in the event the load exceeds the UPS’s power rating. 7. The Battery Backup output power rece
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INSTALLATION PLACEMENT This UPS series is intended to be install in a temperature controlled environ- ment that is free of conductive contaminants. Select a location which will provide good air circulation for the UPS at all times. Avoid locations near heat- ing devices, water or excessive humidity, or where the UPS is exposed to direct sunlight. Route power cords so they cannot be walked on or damaged. Operating Temperature (Maximum): 0 to 40 degrees C (+32 to +104 degrees F) Operating Elev
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English CONNECTING THE BATTERIES (QUALIFIED SERVICE PERSONNEL ONLY) Please read all of the WARNINGS and CAUTIONS before attempting to con- nect the batteries. 1. Remove the UPS from the shipping box and set on the floor or a bench top. 2. Remove the front panel retaining screws. 3. Lay the front panel on top of the UPS. 4. Verify proper polarity. Connect the battery connectors (red and black) toge- ther. NOTE: Some sparking might occur, this is normal. 5. Re-install the front panel o
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RACKMOUNT CONFIGURATION This UPS comes with mounting brackets for the standard 19" (46.5cm) rack. The mounting brackets to fit a 23" (59.2cm) standard rack are also available. The screws for mounting the UPS to the rack are not included (screw size varies with rack size). 1. Locate the mounting bracket screw holes on the side panels of the UPS, at the front of the UPS. NOTE: The mounting brackets can also be mounted in the middle of the UPS. 2. Align the mounting bracket with the m
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English TOWER CONFIGURATION The tower configuration allows the user to install the UPS in the up-right position next to the tower computer. The tower brackets are provided with the UPS. WARN- ING: Use two or more people when installing the UPS. Use CAUTION, the UPS is extremely heavy. 1. Once the location of the UPS has been determined, place the tower brackets in the desired location. WARNING: The UPS must be installed in the proper up-right position. If the UPS is not installed in t
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WALLMOUNT CONFIGURATION The wallmount configuration allows the user to mount the UPS on the wall. There is a wallmount bracket kit available for the UPS. The kit includes two wall mounting brackets, ten retaining screws, and the wallmount template. WARNING: Use two or more people when installing the UPS. Use CAUTION, the UPS is extremely heavy. The UPS's side panels have mounting bracket screw holes for attaching the wall mounting brackets. 1. Once the location and position of the UPS has
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English CONNECTING YOUR EQUIPMENT Plug the equipment into the output receptacles on the rear panel of the UPS. Do not use extension cords, adapter plugs or surge strips on the output of the UPS. Ensure that you do not exceed the maximum output rating of the UPS (refer to the information label or the Electrical Specifications in this manual). DO NOT connect a laser printer to the output receptacles on the CAUTION! UPS, unless the UPS is rated 2000VA or greater. A laser printer draws significant
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SYSTEM OVERVIEW This Line-Interactive UPS protects computers, internetworking, and telecom- munications equipment from blackouts, brownouts, overvoltages, and surges. The AVR function continuously corrects the voltages, in-between the brownout and overvoltage transfer points (80 - 164VAC/150 - 271VAC), to a safe usable level. When the UPS is operating in the AVR mode the audible alarm will remain silent and the Boost or the Buck indicator will blink. During normal AC operation, the UPS will qu
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English SELF TEST The self test feature is useful to verify the correct operation of the UPS and the condition of the batteries. With the UPS in the AC normal mode, press and hold the On/Off/Test Button for four beeps, then release the button. The UPS will perform a ten-second self test. During the self test, the UPS will switch to battery power and the On-Battery LED will illuminate and the audible alarm will sound. The length of the test that is automatically performed every two weeks is l
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USB PORT The USB protocol is HID. The HID USB driver is standard in the Windows OS. Simply plug the USB cable into the UPS and the computer then follow the prompts on the screen. RJ11 REPO (Remote Emergency Power Off) PORT Connect one end of the RJ11 cable to the REPO port and the other end of the RJ11 cable to the EPO switch. In the AC or the Battery mode short pin4 to pin5 for approximately 0.5-seconds to shutdown the UPS. The UPS must be turned off and then back on again to restart the UPS
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English Possible Cause What To Do Symptom On/Off/Test button not Press and release the On/Off/ UPS will not turn on pushed Test button to start UPS Input AC circuit breaker is Reset circuit breaker by UPS operates in tripped pressing the plunger back in. battery mode only, If the AC circuit breaker trips even though there after UPS starts up, reduce is normal AC the load on the UPS present Fault LED is UPS has detected an Call for service illuminated internal fault Have a Qualified Electrician
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REPLACING THE BATTERY (QUALIFIED SERVICE PERSONNEL ONLY) This UPS has an easy to replace hot-swappable batteries. Please read all of the WARNINGS and CAUTIONS before attempting to service the batteries. NOTE: If there is a power interruption while replacing the hot-swappable batter- ies, with the UPS on, the load will not be backed up. This Uninterruptible Power Supply contains potentially hazardous WARNING! voltages. Do not attempt to disassemble the UPS beyond the battery replacement proced