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User Manual English
APC Smart-UPS
2400/3000 VA
100/110-120 VAC 3U
Tower/Rack Mount
Uninterruptible Power Supply
990-2233A 02/2005
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Introduction/Before Installation Introduction/Before Installation About this Manual ® The APC Smart-UPS RT (SURTA2400XLJ/SURTA3000XL/SURTA3000XLTW) is a high-performance Uninterruptible Power Supply (UPS) designed to prevent blackouts, brownouts, sags and surges from reaching your computers, servers, and other sensitive electronic equipment. This manual describes procedures on how to properly unpack and install the UPS, connect the battery and equipment, configure accessories, and start up th
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Installation Installation Refer to instructions below for information on how to install the UPS in a rack, in a tower configuration, or when installing the UPS with optional battery pack(s). Once the UPS has been placed in the desired tower or rack location, complete the remaining installation steps in sequential order, beginning with “Connect Equipment to the UPS” on page 4. To Install the UPS in a Rack See the installation sheet supplied with the optional rail kit (SURTRK2) to install the U
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Installation Connectors Type Description 120V/3000 VA Connect equipment to the Power PDU Receptacles Distribution Unit (PDU) receptacles on the rear of the UPS. OUTPUT: 120V 50-60 Hz 20A UNINTERRUPTABLE POW ER S UPPLY LR63938 LISTED 42C2 E95 463 Model: SURTA3000XL 3000VA / 2100W OUTPUT: 120V 50-60 Hz 15A PER RECEPTACLE GROUP 100V/2400 VA Connect equipment to the Power 100V~ PDU Receptacles Distribution Unit (PDU) 50-60Hz 20A receptacles on the rear of the UPS. 10
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Installation If Required, Connect the Emergency Power Off (EPO) Feature The EPO interface is a safety extra low voltage (SELV) circuit. Connect it only to other SELV circuits. To avoid damage to the UPS, do not connect the EPO interface to any circuit other than a closure type circuit, properly isolated from the utility. The EPO feature provides immediate de-energizing of the UPS and connected equipment from a remote location, without switching to battery operation. 1. Use one of the followin
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Terminal Mode Configuration Avoid using extension cords when connecting equipment to and from the UPS. 1. Ensure that equipment is connected to the UPS. 2. Only use a power cord to plug the UPS into a two-pole three-wire grounded receptable. 3. Turn on all connected equipment. 4. To power up the UPS, press the button on the front panel. For Additional Computer System Security ® ® For additional computer system security, install PowerChute Business Edition Smart-UPS monitoring software. Refer t
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Operation Operation Display Panel Load Battery Charge Percentages Percentages 85% 96% 68% 72% 51% 48% 34% 24% 17% 0% Display Panel Indicators Indicator Indicator Title Description LED On Line The UPS is supplying utility power to the connected equipment. On Battery The UPS is supplying battery power to the connected equipment. Bypass The Bypass LED illuminates indicating that the UPS is in bypass mode. Utility power is sent directly to connected equipment during bypass mode operation. B
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Operation Display Panel Functions Feature Feature Title Function Button Power On Press this button to turn on the UPS. Continue reading for additional capabilities. Power Off Press this button to turn off the UPS output. OTE: The battery will continue to charge and the fans will continue to run N while the UPS is connected to the utility. Cold Start When there is no utility power and the UPS is off, press and hold the button to power up the UPS and connected equipment. NOTE: The UPS will em
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Configuration Settings Configuration Settings Settings are adjusted through PowerChute software, optional SmartSlot accessory cards, or in terminal mode. Factory User Selectable Function Description Default Choices Automatic Every 14 days • Every 7 days Set the interval at which the UPS will execute a Self-Test (336 hours) (168 hours) self-test. • Every 14 days (336 hours) • On start up only • No self-test UPS ID UPS_IDEN Up to eight characters Uniquely identify the UPS, (i.e. server name or
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Configuration Settings Factory User Selectable Function Description Default Choices High Bypass 100V Models: 100V 110-120V Maximum voltage that the UPS will pass to Points 110V connected equipment during internal bypass •107V •127V operation. 120V Models: • 110V •130V 133V • 113V •133V • 116V •136V • 119V •139V •122V •142V •125V •145V •128V •148V Low Bypass 100V Models: 100V 110-120V Minimum voltage that the UPS will pass to Points 78V connected equipment during internal bypass •78V •86V op
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Storage, Maintenance, Transport, and Service Storage, Maintenance, Transport, and Service Storage Store the UPS covered in a cool, dry location with the battery(s) fully charged. At 5° to 113° F (–15° to 45° C), charge the UPS battery every six months. To Install a Replacement Battery This UPS has an easy-to-replace, hot-swappable battery module. Replacement is a safe procedure, isolated from electrical hazards. You may leave the UPS and connected equipment on during the replacement procedure
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Storage, Maintenance, Transport, and Service Smart-UPS RT 2400/3000 VA Tower/Rack-Mount UPS User Manual 13
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Storage, Maintenance, Transport, and Service 1. Install the replacement battery modules in the UPS. a. Install the bottom and top battery modules. b. Connect the battery modules . c. Push in the battery connectors . d. Lift up the battery cover and install the screws . e. Install the front bezel . Transporting the UPS to Another Location Always DISCONNECT the Battery(s) before shipping to be in compliance with U.S. Department of Transportation (DOT) regulations. The battery(s) MUST rem
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Troubleshooting Service Always DISCONNECT THE BATTERY before shipping the UPS to be in compliance with U.S. Department of Transportation (DOT) regulations. If the UPS requires service do not return it to the dealer. Follow these steps: 1. Review the problems discussed in “Troubleshooting” to eliminate common problems. 2. If the problem persists, contact APC Customer Service through the APC Web site, www.apc.com. – Note the model number of the UPS, the serial number, and the date purchased. If
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Troubleshooting Problem and/or Possible Cause Solution Normal UPS operation when running None: The UPS is protecting the connected equipment. On Battery. Press the button to silence this alarm. UPS is not providing expected backup time The UPS battery is weak due to a recent Charge the battery. Batteries require recharging after extended outages. power outage or battery is near the end Batteries can wear faster when put into service often or when operated at of its service life. elevated temp
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Troubleshooting Problem and/or Possible Cause Solution Fault and Overload LEDs illuminated and UPS emits a sustained alarm tone (Refer to “Display Panel Indicators” on page 8.) The UPS has ceased sending power to The connected equipment exceeds the specified “maximum load” as defined connected equipment. in Specifications on the APC Web site, www.apc.com. Disconnect nonessential equipment from the UPS to eliminate the overload condition. Press the button, then the button to restore power to c
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Radio Frequency, Regulatory, Warranty, and Copyright Information Problem and/or Possible Cause Solution There is no LED illumination. The line voltage is extremely low and should be checked by an electrician. On Line LED (Refer to “Display Panel Indicators” on page 8.) There is no LED illumination. The UPS is running On Battery, or it must be turned on. The LED is blinking. The UPS is running an internal self-test. Radio Frequency, Regulatory, Warranty, and Copyright Information Radio Frequency
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Radio Frequency, Regulatory, Warranty, and Copyright Information Limited Warranty American Power Conversion (APC) warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase. Its obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. To obtain service under warranty you must obtain a Returned Material Authorization (RMA) number from customer support. Products
