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Service and Technical Reference Guide
HP xw3400 Workstation
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© Copyright 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or om
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About This Book WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set off in this manner provides important supplemental information. ENWW iii
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iv About This Book ENWW
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Table of contents 1 Install the operating system Installing or upgrading device drivers ......................................................................................... 1 Transferring files and settings ..................................................................................................... 2 Creating a disc recovery set ...................................................................................................... 2 2 Computer Setup (F10) utility Computer Setup (F
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HP ProtectTools Security Manager ............................................................................. 26 HP Client Management Premium Suite ....................................................................... 26 HP Client Foundation Suite ....................................................................................... 27 HP OpenView Client Configuration Manager ............................................................. 27 HP OpenView Workstation Configuration Management sol
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SATA data cable ..................................................................................................... 48 SATA power cable .................................................................................................. 48 PATA device information ......................................................................................................... 49 ATA SMART Drives ..............................................................................................................
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Fan shroud ............................................................................................................................ 84 Front I/O panel housing assembly ........................................................................................... 85 Heatsink ............................................................................................................................... 86 Processor ...................................................................................
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Solving general problems ...................................................................................................... 122 Solving power problems ....................................................................................................... 126 Solving diskette problems ...................................................................................................... 127 Solving hard drive problems ............................................................................
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x ENWW
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1 Install the operating system CAUTION: Do not add optional hardware or third-party devices to your workstation until the operating system is successfully installed. Doing so may cause errors and may prevent the operating system from installing properly. Once the automatic installation has begun, DO NOT TURN OFF THE WORKSTATION UNTIL THE PROCESS IS COMPLETE. Turning off the workstation during the installation process might damage the software that runs the workstation or prevent its proper insta
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Transferring files and settings Use the Microsoft Windows XP Files and Settings Transfer Wizard to move files and settings from an old workstation to a new one. Click Start > All Programs > Accessories > System Tools > Files and Settings Transfer Wizard. Follow the wizard to transfer the files and settings to the new workstation. Creating a disc recovery set CAUTION: HP no longer ships the Restore Plus! CD with workstations. Instead, HP Backup and Recovery Manager is pre-loaded on each system. H
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2 Computer Setup (F10) utility Computer Setup (F10) utilities Use Computer Setup (F10) utility to do the following: ● Change factory default settings. ● Set the system date and time. ● Set, view, change, or verify the system configuration, including settings for processor, graphics, memory, audio, storage, communications, and input devices. ● Modify the boot order of bootable devices such as hard drives, diskette drives, optical drives, or USB flash media devices. ● Enable Quick Boot, which is f
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Solve system configuration errors detected but not automatically fixed during the Power-On Self-Test ● (POST). ● Replicate the system setup by saving system configuration information on diskette and restoring it on one or more workstations. ● Execute self-tests on a specified ATA hard drive (when supported by drive). ● Enable or disable DriveLock security (when supported by drive). Using Computer Setup (F10) utilities Computer Setup can be accessed only by turning the workstation on or restartin
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Computer Setup—File NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. Table 2-2 Computer Setup—File Option Description System Information Lists: ● Product name ● SKU number (some models) ● Processor type/speed/stepping ● Cache size (L1/L2) (dual core processors have this listed twice) ● Installed memory size/speed, number of channels (single or dual) (if applicable) ● Integrated MAC address for embedded, enabled NIC (if applicable) ● System BIOS
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Computer Setup—Storage NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. Table 2-3 Computer Setup—Storage Option Description Device Configuration Lists all installed BIOS-controlled storage devices. When a device is selected, detailed information and options are displayed. The following options may be presented. Diskette Type (Legacy Diskettes only) Identifies the highest capacity media type accepted by the diskette drive. Options are 3.5" 1.44
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Table 2-3 Computer Setup—Storage (continued) Translation Parameters (ATA disks only) NOTE: This feature appears only when User translation mode is selected. Allows you to specify the parameters (logical cylinders, heads, and sectors per track) used by the BIOS to translate disk I/O requests (from the operating system or an application) into terms the hard drive can accept. Logical cylinders may not exceed 1024. The number of heads may not exceed 256. The number of sectors per track may not exce
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Table 2-3 Computer Setup—Storage (continued) NOTE: This selection will only appear when at least one drive capable of performing the DPS self- tests is attached to the system. Boot Order Allows you to: ● Specify the order in which attached devices (such as a USB flash media device, diskette drive, hard drive, optical drive, or network interface card) are checked for a bootable operating system image. Each device on the list may be individually excluded from or included for consideration as a bo
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Computer Setup—Security NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. Table 2-4 Computer Setup—Security Option Description Smart Card Options Allows you to enable/disable the Smart Card to be used in place of the Power-On Password. (some models) Setup Password Allows you to set and enable setup (administrator) password. NOTE: If the setup password is set, it is required to change Computer Setup options, flash the ROM, and make changes to cer
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Table 2-4 Computer Setup—Security (continued) ● Network controllers (some models) ● Embedded security device (some models) Network Service Enables/disables the workstation’s ability to boot from an operating system installed on a network Boot server. (Feature available on NIC models only; the network controller must be either a PCI expansion card or embedded on the system board.) System IDs Allows you to set: ● Asset tag (18-byte identifier) and ownership tag (80-byte identifier displayed durin
