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Aspire 3810T/3810TG/3810TZ/3810TZG Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
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Revision History Please refer to the table below for the update made on Aspire 3810T/3810TG/3810TZ/3810TZG service guide. Date Chapter Updates ii
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Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no r
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Conventions The following conventions are used in this manual: SCREEN Denotes actual messages that appear MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. iv
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Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES
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Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents Machine Disassembly and Replacement 41 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Disassembly Procedure Flowchard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 1 System Specifications Features Below is a brief summary of the computer’s many feature: Operating system ® Genuine Windows Vista ® ® ® NOTE: Windows Vista Capable PCs come with Windows XP installed, and can be upgraded to ® ® ® ® Windows Vista For more information on Windows Vista and how to upgrade, go to: Microsoft.com/windowsvista. Platform and memory ® ® Intel Centrino 2 mobile processor technology, featuring: ® Intel Core™ dual processor SU series* ® Intel Core™ solo proc
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Storage subsystem 2.5" hard disk drive/ solid state drive 5-in-1 card reader Communication Integrated Acer Crystal Eye webcam* ® Wi-Fi/WiMAX: Intel Wireless WiFi Link 5150* WWAN: UMTS/HSPA at 900 MHz/2100 MHz and quadband GSM/GPRS/EDGE (850/900/1800/1900 MHz)* UMTS/HSPA at 850 MHz/900 MHz/1900 MHz/ 2100 MHz and quad-band GSM/GPRS/EDGE (850/ 900/1800/1900 MHz)* WLAN: ® Intel Wireless WiFi Link 5100* Acer InviLink™ Nplify™ 802.11b/g/Draft-N* ® WPAN: Bluetooth 2.0+Enhanced Data Rate (ED
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Environment Temperature: operating: 5°C to 35°C Non-operating: -20°C to 65°C Humidity (non-condensing): operating: 20%~80% Non-operating: 20%~80% NOTE: "*" only for certain models. Chapter 1 3
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System Block Diagram 4 Chapter 1
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Board Layout Top View Aspire 3810T/3810TG/3810TZ/3810TZG M/B layout and connector location TOP view No. Name Description 1 CN1 CCD cable CNTR 2 CN2 MMB cable CNTR 3 CN3 LVDS cable CNTR 4 CN4 Keyboard CNTR 5 CN5 Touch Pad FFC CNTR 6 CN6 SSD cable CNTR 7 CN7 Card reader CNTR 8 CN8 BT cable CNTR 9 CN15 Fan cable CNTR 10 CN21 Audio board CNTR Chapter 1 5
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Bottom View Bottom view No. Name Description 11 CN9 Battery CNTR 12 CN10 PCI-E socket 13 CN11 SIM card socket 14 CN12 PCI-E socket 15 CN13 Power cable CNTR 16 CN14 LVDS cable CNTR 17 CN16 DIMM socket 18 CN17 DIMM socket 19 CN19 HDD socket 20 CN20 USB board CNTR 21 U18 South Bridge 22 U14 North Bridge 6 Chapter 1
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Your Acer Notebook tour After setting up your computer as illustrated in the Just for Starters... poster, let us show you around your new Acer notebook. Top View No. Icon Item Description 1 Acer Crystal Eye Web camera for video communication. webcam 2 Microphone Internal microphone for sound recording. 3 Display screen Also called Liquid-Crystal Display (LCD), displays computer output (Configuration may vary by models). 4 Power button / Turns the computer on and off. / Indicates the indicator
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No. Icon Item Description 7 Click buttons (left The left and right buttons function like the left and right and right) mouse buttons. 8 Palmrest Comfortable support area for your hands when you use the computer. 9 Touchpad toggle Turns the internal touchpad on and off. 10 Communication key Enables / disables the WLAN / 3G function. Backup key Launches Acer Backup Management for three-step data backup. Acer PowerSmart Puts your computer into power-saving mode. key HDD Indicates when the hard d
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Rear view No. Icon Item Description 1 Battery bay Houses the computer's battery pack. Left View No. Icon Item Description 1 DC-in jack Connects to an AC adapter. 2 External display Connects to a display device (e.g., external monitor, (VGA) port LCD projector). 3 Ventilation slots Enable the computer to stay cool, even after prolonged use. 4 USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera). 5 Microphone-in jack Accepts input from external microphones. Headphones/ Connect
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Right View No. Icon Item Description 1 5-in-1 card reader Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xD-Picture Card (xD). NOTE: Push to remove/install the card. Only one card can operate at any given time. 2 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera). 3 HDMI HDMI port Supports high definition digital video connections. 4 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000- based network. 5 Kensington lo
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Base view No. Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery lock Locks the battery in position. 3 Memory Houses the computer's main memory. compartment 4 Hard disk bay Houses the computer's hard disk (secured with screws). 5 Ventilation slots and Enable the computer to stay cool, even after cooling fan prolonged use. NOTE: Do not cover or obstruct the opening of the fan. 6 Battery release latch Releases the battery for removal. Chapter 1 11
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Touchpad Basics The following teaches you how to use the touchpad: Move your finger across the touchpad (2) to move the cursor. Press the left (1) and right (3) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button. Function Left Button (1) Right Button (3) Main touchpad (2) Center button (4) Execute Quickly click Tap twice (at