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SRG50 Configuration Guide
BCM50 3.0
Survivable Remote Gateway
Document Status: Standard
Document Number: NN40140-500
Document Version: 02.03
Date: June 2008
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Copyright © 2006–2008 Nortel Networks, All Rights Reserved All rights reserved. The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Netw
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3 Task List Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 SRG50 overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 To activate the SRG keycode........................................................................................17 To reboot the system.....................................................................................................18 To verify that the
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5 Contents Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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6 Network Bandwidth Management (NBWM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Adaptive Network Bandwidth Management (ADBWM) . . . . . . . . . . . . . . . . . . . . . 39 Alternative Call Routing (ACR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Bandwidth management configuration: NBWM, ADBWM, and ACR . . . . . . . . . . . . . 40 Emergency Services Access (ESA) configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 CS 1
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7 Main office information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 External attendant support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 PSTN access and analog devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 PSTN access considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Analog devices considerations . . .
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9 Chapter 1 Getting started About this guide The SRG50 Configuration Guide describes how to install, configure, and maintain the Survivable Remote Gateway (SRG) 50 Release 3.0. The SRG50 is positioned as a cost-effective Small IP Branch Office solution for CS 1000 Main office systems. The SRG50 offers business continuity and public switched telephone network (PSTN) failover for voice over IP (VoIP) networks. An SRG provides transparent operation, feature and application parity with a main of
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10 Chapter 1 Getting started Table 1 Acronyms used in this guide (Sheet 2 of 2) Acronym Description BARS Basic alternate route selection BUID Branch user ID CDP Coordinated dialing plan DDIM Digital drop and insert mux DN Directory number DSC Distant steering codes DSM Digital station module DTM Digital trunk module ESA Emergency services access ESDN Emergency services DN FRL Facility restriction level GATM Global analog trunk module KEM Key expansion module KRS Keycode retrieval system LAN Lo
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Chapter 1 Getting started 11 Symbols and conventions used in this guide These symbols highlight critical information for the SRG system. Caution: Alerts you to conditions where you can damage the equipment. Danger: Alerts you to conditions where you can get an electrical shock. Warning: Alerts you to conditions where you can cause the system to fail or work improperly. Note: Alerts you to important information. Tip: Alerts you to additional information that can help you perform a task. Security
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12 Chapter 1 Getting started Convention Example Used for Underlined word in capital letters Display options on two-line display telephones. PLAY (shown in the bottom line of a Press the button directly below the option on the two-line display telephone) display to proceed. Dialpad buttons Buttons you press on the dialpad to select a £ particular option. These text conventions are used in this guide to indicate the information described. Convention Description bold Courier Indicates command n
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Chapter 1 Getting started 13 How to get help This section explains how to get help for Nortel products and services. Getting Help from the Nortel Web site The best way to get technical support for Nortel products is from the Nortel Technical Support Web site: http://www.nortel.com/support This site provides quick access to software, documentation, bulletins, and tools to address issues with Nortel products. More specifically, the site enables you to: � download software, documentation, and pro
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15 Chapter 2 SRG50 overview The SRG50 is a software application that leverages the BCM50 platform. It is optimized to provide feature transparency to the main office call server and to act as a survival remote gateway in a CS 1000 IP branch office environment. SRG50 supports up to 80 survivable IP users with a single SRG application authorization code. SRG50 Release 3.0 operates with CS 1000 running Release 4.0, 4.5, 5.0, and 5.5. Configure SRG50 with Business Element Manager (Element Manage
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16 Chapter 2 SRG50 overview Table 2 Summary of supported features on the different SRG versions (Sheet 2 of 2) Features SRG 1.5 on BCM 200/ SRG50 1.0 SRG50 2.0 SRG50 3.0 400 ESA Supported Supported Supported Supported. On Site Notification (OSN) of E911 alarms supported for local users through a third party tool. Vo911 Supported Supported Supported Supported. Enhanced Supported Supported Supported Supported firmware download Analog station The number supported Two analog station Two ana
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Chapter 2 SRG50 overview 17 Table 4 BCM50 default user names and passwords Tool User ID| User Name Password Element Manager nnadmin PlsChgMe! Onbox main web page nnadmin PlsChgMe! (http:// [IP address] SRG50 keycode activation To create an SRG50, use Element Manager to activate the SRG keycode on a BCM50 system (BCM50 or BCM50b main unit). To activate the SRG keycode 1 Locate the SRG authorization codes supplied with your product. 2 Open Element Manager. For information about installing and o
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18 Chapter 2 SRG50 overview To reboot the system 1 In Element Manager, navigate to the Reset panel (Administration > Utilities > Reset). 2 Click Reboot BCM50 System. To verify that the SRG has been successfully created 1 In Element Manager, navigate to the Keycodes panel (Configuration > System > Keycodes). In the Feature licenses table, verify that the status of the SRG keycode is ACTIVE. 2 Open the Resources folder (Configuration > Resources). Verify that there is a Survivable Remote Gateway p
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Chapter 2 SRG50 overview 19 Table 5 Comparison of BCM50 and SRG50 (Sheet 2 of 2) Item BCM50 SRG50 CS 1000 Adaptive Network Bandwidth Management N/A Yes CS 1000 Alternative Call Routing N/A Yes CS 1000 Emergency Services Access N/A Yes Firmware Download from main office call server N/A Yes (CS 1000 Release 4.0, 4.5, 5.0, and 5.5) (CS 1000 Release 4.0 requires patch MPLR22418) SRG-specific features for interaction with a main N/A Yes office call server, including: Heartbeat detection of WAN re
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20 Chapter 2 SRG50 overview SRG50 terminology The table SRG50 terminology on page 20 identifies SRG terms that may be unfamiliar to main office installers. They are provided to facilitate communications between SRG and main office personnel. In the table, the Element Manager path where the term appears is provided for reference and may not represent every appearance of the term. Table 6 SRG50 terminology (Sheet 1 of 2) Term Description Port For telephony configuration (Configuration > Telep
