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COMSPHERE
3900 SERIES MODEMS
MODELS 3910 AND 3911
POINT-TO-POINT/MULTIPOINT
INSTALLATION AND OPERATION MANUAL
Document No. 3910-A2-GN32-41
February 2002
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COMSPHERE 3900 Series Modems COMSPHERE 3900 Series Modems Models 3910 and 3911 Point-to-Point/Multipoint Installation and Operation Manual 3910-A2-GN32-41 6th Edition (February 2002) Changes and enhancements to the product and to the information herein will be documented and issued as a new release to this manual. For the 3900 Series standalone modems, the Universal Service Order Code (USOC) for Permissive mode is RJ11C. The Canadian equivalent to RJ11C is CA11A. For 3900 Series carrier-mounted
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Safety Instructions Important Safety Instructions 1. Read and follow all warning notices and instructions marked on the product or included in the manual. 2. This product is intended to be used with a three-wire grounding type plug – a plug which has a grounding pin. This is a safety feature. Equipment grounding is vital to ensure safe operation. Do not defeat the purpose of the grounding type plug by modifying the plug or using an adaptor. Prior to installation, use an outlet tester or a voltme
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COMSPHERE 3900 Series Modems Notices
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Table of Contents Preface Objectives and Reader Assumptions . . . . . . . . . . . . . . . . . . . . . . . . . ix How to Use this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x 1. Introduction Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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COMSPHERE 3900 Series Modems 3. DCP Operation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Diagnostic Control Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Diagnostic Control Panel Operation . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Menu Structure . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents 10. Call Setup Branch Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1 Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2 Disconnect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3 Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4 Dial Standby/Return to Dia
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COMSPHERE 3900 Series Modems Appendices A. Menu Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 B. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1 C. Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1 D. CCITT V.25bis Dialing Commands and Response . . . . . . . . . . D-1 E. ASCII Character Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1 F.
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Table of Contents List of Figures Figure Page 1-1 Model 3910 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 1-2 Model 3911 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 2-1 Model 3910 Rear Panel and Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 2-2 Installing a Model 3911 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . .
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COMSPHERE 3900 Series Modems This page intentionally left blank. vi September 1998 3910-A2-GN32-40
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Table of Contents List of Tables Table Page 1-1
. . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Model 3910 and Model 3911 DCP LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 3-2 SDCP LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 3-3 Top-Level Menu Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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COMSPHERE 3900 Series Modems Table Page D-1 V.25bis Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6 D-2 V.25bis Response Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-7 E-1 ASCII Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1 F-1 Factory Default Configuration Options . . . . . . . . . . . . . . . . . . . . .
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Preface Objectives and Reader Assumptions This manual describes how to install and operate the COMSPHERE 391x Series standalone and carrier-mounted modems. This manual assumes that you have a basic understanding of modems and their operation. How to Use this Manual Chapter 1 provides technical specifications, information about the 391x Series modems’ features, and the government requirements for using these modems. Chapter 2 provides instructions for installing the 391x Series modems. Chapter 3
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COMSPHERE 3900 Series Modems Appendix C provides EIA-232-D and VF TELCO pin assignments. Appendix D provides V.25bis dialing information. Appendix E provides an ASCII translation chart. Appendix F provides a list of all default configuration options available for the factory preset configurations. Appendix G provides diagrams of sample configurations for the 391x Series modems. Appendix H provides an equipment list for the 391x Series modems. The Glossary provides a description of terms used thr
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Introduction 1 Overview The COMSPHERE 391x Series modems, a new generation of full-feature, high-speed modems, offer reliable asynchronous and synchronous operation over leased-line or dial networks. The 391x Series modems’ unique software defineability allows for the addition of future enhancements, whether it is installing new features or firmware upgrades. The modem’s compatibility with a number of dialing methods and protocols, such as asynchronous AT commands, ITU-T V.25bis dialing, and the
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COMSPHERE 3900 Series Modems Multipoint Applications In multipoint applications, leased-line circuits are used for time sharing the same front-end processor (FEP) port with multiple remote locations. The FEP (via the control modem) regulates traffic on the line by continuously polling the tributary DTE(s) in a predefined sequence. Only one tributary can communicate with the control modem at a given time. Modems configured for Trellis Multipoint (TMp) cannot be used in a point-to-point, constant
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Introduction Standalone Model 3910 4-Wire/2-Wire Modem The standalone Model 3910 modem (Figure 1-1) is capable of either 4-wire/2-wire leased-line or dial operation. The modem is controlled using either AT commands or the diagnostic control panel (DCP). The DCP consists of a liquid crystal display (LCD), three function keys, four directional keys, and a row of 13 LED status indicators. For a better understanding of DCP operation, refer to Chapter 3, DCP Operation. DIAGNOSTIC CONTROL PANEL LCD AN
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COMSPHERE 3900 Series Modems Carrier-Mounted Model 3911 4-Wire/2-Wire Modem The carrier-mounted Model 3911 modem (Figure 1-2) is capable of either 4-wire/2-wire leased-line or dial operation and installs into a COMSPHERE 3000 Series Carrier. The Model 3911’s faceplate has 16 LED status indicators for displaying modem activity and an audio speaker jack for the carrier’s optional speaker. The Model 3911 modem’s rear has two edge card connectors that mount into a connector plate located on the rear
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Introduction The Model 3911 derives ac power from the COMSPHERE 3000 Series Carrier’s backplane, which is a common bus to all devices installed in the carrier. The user interface to any Model 3911 is through the shared diagnostic control panel (SDCP), an optional feature which operates in a manner similar to the DCP on the Model 3910. For a better understanding of DCP operation, refer to Chapter 3, DCP Operation. The COMSPHERE 3000 Series Carrier has a total of 17 slots. The first slot, Slot 0,
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COMSPHERE 3900 Series Modems 7. If you experience trouble with this equipment, please contact your sales or service representative (as appropriate) for repair or warranty information. If the product needs to be returned to the company service center for repair, contact them directly for return instructions using one of the following methods: • Via the Internet: Visit the Paradyne World Wide Web site at http://www.paradyne.com • Via Telephone: Call our automated call system to receive current inf