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Installation
BSG8ew and BSG12ew/aw/tw 1.0
Business Services Gateway
Document Status:Standard
Document Number: NN47928-302
Document Version: 02.01
Date: May 2008
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Copyright © 2008 Nortel Networks, All Rights Reserved All rights reserved. The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks.
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Contents 3 Contents Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 How to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Getting Help from the Nortel Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Getting Help over the phone from a Nortel Solutions Center . . . . . . . . . . . . . . . . . . . . 5 Getting Help from a specialis
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4 Contents Installation and basic configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Installation and basic configuration prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Installation and basic configuration navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Installation options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Installation options navigation . . . . . . . . . . .
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5 How to Get Help This section explains how to get help for Nortel products and services. Getting Help from the Nortel Web site The best way to get technical support for Nortel products is from the Nortel Technical Support Web site: http://www.nortel.com/support This site provides quick access to software, documentation, bulletins, and tools to address issues with Nortel products. More specifically, the site enables you to: • download software, documentation, and product bulletins • search the
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6 How to Get Help Getting Help through a Nortel distributor or reseller If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller. NN479 NN47928 28-30 -302 2
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7 New in this release The following sections detail the hardware features of the Business Services Gateway 8-port (BSG8ew) and the Business Services Gateway 12-port (BSG12ew/aw/tw) with Ethernet WAN, ADSL WAN, and T1/E1 WAN: • “LEDs” on page 7 • “Power source” on page 7 • “FE LAN ports” on page 7 • “GigE LAN ports” on page 8 • “FXO ports” on page 8 • “FXS ports” on page 8 • “WAN interfaces” on page 8 • “Console port” on page 8 • “WiFi access point” on page 8 • “Desktop mount” on page 8 • “Rack
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8 New in this release GigE LAN ports The Gigabit Ethernet (GigE) LAN port on the BSG8ew supports data transfer rates of up to 1 000 Mbit/s. For more information, see “BSG8ew ports and connectors” on page 14. FXO ports Foreign Exchange Office (FXO) is the port that connects to the telephone line coming from the Public Switched Telephone Network (PSTN) provider. For more information, see “FXS and FXO ports LEDs” on page 28. FXS ports Foreign Exchange Station (FXS) is the port that allow connect
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New in this release 9 Rack-mount shelf You can mount the BSG8ew/12ew/aw/tw unit into a standard 19-inch equipment rack. For more information see “Rack-mount shelf kit” on page 20 and “Installing the BSG8ew/12ew/aw/tw in an equipment rack” on page 41. Wall-mount bracket You can mount a BSG8ew into a wall-mount bracket. The BSG12ew/aw/tw cannot be mounted on the wall. For more information, see “Wall-mount bracket kit” on page 21 and “Installing the BSG8ew on a wall” on page 37. Checking for so
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10 New in this release NN479 NN47928 28-30 -302 2
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11 Hardware overview The Business Services Gateway 8-port (BSG8ew) and Business Services Gateway 12-port (BSG12ew/aw/tw) are integrated multiservice gateway products that provide application-level support for voice, data, and video. The three product variations offered for the BSG12ew/aw/tw are the BSG12ew with Ethernet WAN, BSG12aw with ADSL/ADSL2+WAN, and BSG12tw with T1/E1 WAN. These products are similar in design and differ only in their WAN interfaces. For more information, see “BSG12e
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12 Hardware overview • power supply (with country-specific power cord) • four rubber feet • 1 x DC barrel connector retention plastic clip • 1 x omni-directional antenna in plastic bag • Quick Install Guide (NN47928-300) • Regulatory and Safety Information Sheet (NN47928-101) The BSG12ew/aw/tw ships with the following common components: • two antennas • power supply (with country-specific power cord) • four rubber feet •1 x unit • 1 x console cable assembly • Quick Install Guide (NN47928-300) •
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Hardware overview 13 • 1 x Console Cable assembly FRU • two antennas The BSG12tw has the following FRUs: • BSG12ew/aw/tw power supply • country-specific power cords • 1 x WiFi module FRU • 1 x Console Cable assembly FRU • two antennas Installation
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14 Hardware overview Product description For BSG8ew ports and connectors, see BSG8ew ports and connectors (page 14). BSG8ew ports and connectors System LED Power LED LEDs diagram GigE LAN port Reset button FE WAN port Power connector FE LAN ports FXO port (analog line) Retention clip Emergency port for 911 support FXS ports (analog phones) For BSG12tw ports and connectors, see “BSG12tw ports and connectors” on page 15. NN479 NN47928 28-30 -302 2
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Hardware overview 15 BSG12tw ports and connectors PoE LEDs Link/Act LEDs FXO port T1/E1WAN FE LAN ports Console interface FXS ports port Installation
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16 Hardware overview The BSG12ew has eleven FE LAN ports. For this unit, the twelfth port is used as the FE WAN interface. For BSG12ew ports and connectors, see “BSG12ew ports and connectors” on page 16. BSG12ew ports and connectors PoE LEDs Link/Act LEDs Console FE LAN ports FXO port FE WAN FXS ports NN479 NN47928 28-30 -302 2
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Hardware overview 17 For BSG12aw ports and connectors, see “BSG12aw ports and connectors” on page 17. BSG12aw ports and connectors ADSL/ADSL2+ FXO port WAN interface Link/Act and PoE LEDs FE LAN ports Console port FXS ports Installation
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18 Hardware overview The following table provides descriptions of the components of the BSG8ew/12ew/aw/tw faceplates. Bsg8 ew or BSG Component 12ew/tw/aw Description Power and system LEDs Both show the power and system status Power Over Ethernet (PoE) BSG12ew/aw/tw only indicate that the associated port is receiving power. There is LEDs one PoE LED for each LAN port. Link/acc status LEDs Indicate the activity and status of the LAN port. The LED becomes active when you connect an Ethernet ca
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Hardware overview 19 Bsg8 ew or BSG Component 12ew/tw/aw Description FXO port All BSG units have one Foreign Exchange Office (FXO) port that connects to the telephone line coming from the Public Switched Telephone Network (PSTN) provider. FXS ports (2) All BSG units have two FXS ports to connect to the service provider using a single RJ45. For the BSG8, the FXS2 line maintains a connection to FXO during a power outage for emergency dialing. For the BSG12, the FXS1 line maintains a connectio
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20 Hardware overview Hardware The following BSG8ew/12ew/aw/tw hardware items simplify the setup and connection of the system: • “Rack-mount shelf kit” on page 20 • “Wall-mount bracket kit” on page 21 • “Single power supply holder” on page 22 • “Power supply” on page 22 Rack-mount shelf kit To mount a BSG8ew/12ew/aw/tw in a standard 19-inch equipment rack, you need a rack-mount shelf. Install the rack-mount shelf in the equipment rack, and then slide the BSG8ew/12ew/aw/tw into the tabs on the