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Meridian Digital
Telephones
M2008/M2008HF
M2616
User Guide
ITG Edition
Nortel Knowledge Network
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Contents Contents Introducing your Meridian Digital Telephone 1 Meridian Digital Telephones .............................................. 1 M2616 ............................................................................... 1 M2008/M2008HF .............................................................. 2 Selection a position for your Meridian Digital Telephone ........... 3 Parts of your Meridian Digital Telephone .......................... 4 Your telephone’s display 6 Idle scre
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Contents Stored Number ............................................................... 18 Hot Line .......................................................................... 19 Voice Call ........................................................................ 19 Receiving a call 20 Call Pickup ...................................................................... 20 Timed Recall Reminder .................................................. 21 Automatic Answerback ................................
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Contents Working without interruption 35 Call Forward ................................................................... 35 Make Busy ...................................................................... 36 Options 37 Your Telephone’s Control 38 Terms you should know 39 Flexible Feature Codes (FFCs) 40 iii
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Contents
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Introducing your Meridian Digital Telephone Introducing your Meridian Digital Telephone This guide introduces you to your new Meridian Digital Telephone. It provides you with a description of the controls, and a description of the features that are available to you. Meridian Digital Telephones There are two basic models of the Meridian Digital Telephone and the following are features of each type: M2616 Handsfree On-Hook Dialing Message Waiting Indicator Wall Mount Capability 13 configurable Fea
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Introducing your Meridian Digital Telephone M2008/M2008HF Handsfree (on the M2008HF only) On-Hook Dialing Message Waiting Indicator Wall Mount Capability 8 configurable Feature Keys (7 on the M2008HF) Volume Control bar for: • Ringing Tone • Buzz Tone • Speaker • Handset/Headset • Handsfree (M2008HF) Support for the following set options: • 2 x 24 Character Display • MCA data option to provide integrated voice and data transmission • External Alerter Interface for high ambient noise environ
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Introducing your Meridian Digital Telephone Selecting a position for your Meridian Digital Telephone • On Your Desk: Your Meridian Digital Telephone can be placed on your desk so that it is tilted upwards making it easier to see the display. Desk Position (Default) • On the wall: The wall mount lets you attach your telephone on the wall by rotating the base. Both Meridian Digital Telephone models can be wall mounted. Wall Mount • Contact your System Administrator if you wish to change the positi
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Introducing your Meridian Digital Telephone Parts of your Meridian Digital Telephone Message Waiting Light The Message Waiting light turns on to indicate that a message has been left for you. LCD Indicator A steady means the feature or line is active. A flashing means the line is on hold or the feature is being programmed. Meridian Display Option The Meridian Display Option, with adjustable angle and contrast, shows you features, instructions, and incoming call information. It attaches to the
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Your telephone’s display Your telephone’s display Idle screen format The Meridian M2616 and M2008/M2008HF can be equipped with a 2 x 24 Character display module. The idle display, as shown below, gives the current date and time. 24 APR 7:45 P When you go off hook, the time and date disappear and information about your call is displayed. Calling party information When your phone rings, information about the incoming call is displayed. The phone number and name of the person calling may appear in
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Your telephone’s display Using Display Options Volume Adjustment It is easy to adjust the volume on your on your telephone by following these steps: 1. Press the Program Key. 2. Press then . Following by pressing to adjust the ringing tone. Pressing allows you to adjust the buzzer tone. Press to adjust the speaker volume. Press to adjust the volume of the handset and press to adjust the volume for “handsfree” (if it is configured.) 3. Press the Volume Control Bar on the left to reduce the
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Your telephone’s display 3. Use the Volume Control Bar to increase or decrease the contrast. 4. Press the Program Key. Call Timer Enable Sometimes it is interesting to see how long we stay on the phone with certain customers or fellow employees. Follow these steps to enable the call timer. 1. Press the Program Key. 2. Press then . 3. Press the Volume Control Bar to toggle between CALL TIMER ON and CALL TIMER OFF. 4. Press the Program Key when the desired status is visible. Idle Screen Format F
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Your telephone’s display 2. Press then . 3. Use the Volume Control Bar to scroll to a desired language. 4. Press the Program Key. Display Diagnostics Select Display Diagnostics by following these steps: 1. Press the Program Key. 2. Press then . 3. Scroll through the various test screens using the Volume Control Bar. 4. Press the Program Key to set diagnostics mode. Key Click Follow these steps if you want to hear a tone each time you press a dial pad key: 1. Press the Program Key. 2. Press th
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Your telephone’s features Your telephone’s features Your telephone system administrator assigns features to your programmable feature keys. Whenever this guide describes a procedure that requires special codes or passwords, ask your telephone system administrator to provide these to you. To use a feature, you will be instructed to press a feature key, or enter an FFC code. You may be provided with Flexible Feature Codes (FFCs), which you will need in order to use some features. A table is locate
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Your telephone’s features Answering Calls When you receive an incoming call, your telephone rings and the LCD indicator flashes. To answer a call, perform one of the following: • Lift the handset. • Press the Handsfree Mute Key (Main DN only) • Press the DN Key beside the flashing LCD indicator . Placing a call on hold Use the hold feature to place a call on hold. An example of where hold would be useful would be to answer a call on a second line without disconnecting from your original call. T
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Your telephone’s features Call Transfer Use the Transfer feature to redirect a call to a third party. To transfer a call to another number: 1. Press Transfer. The other party is on hold and you will hear a dial tone. The LCD indicator lights steadily. 2. Dial the DN that you want to transfer the call to. 3. Press Transfer again, either when you hear ringing, or after you talk privately to the person you are transferring the call to. The LCD indicator goes from steady to off. If the person you a
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Your telephone’s features On-hook dialing On-hook dialing allows you to dial a number without lifting the handset. To use On-hook dialing: 1. Press a DN Key. 2. Upon hearing dial the dial tone, Dial the number. 3. Lift the handset when the called party answers or, if using handsfree, begin talking. If the number you are calling is busy: or Press Release to release the line, or Ring Again if desired. Predial Predial allows you to enter and preview a number, making corrections if re- quired, befor
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Your telephone’s features Last Number Redial Last Number Redial allows you to automatically redial the last number you dialed. To use Last Number Redial: • Lift the handset or • Press Last Number Key or your Primary DN Key. or for Handsfree operation: • Press your Primary DN Key twice. or • Press the Handsfree Mute Key followed by your Primary DN Key Handsfree If your telephone is an M2616 or an M2008HF, you can use the built-in micro- phone and speaker instead of the handset. At any time durin
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Your telephone’s features To mute a handsfree call: 1. Press the Handsfree Mute Key. The LCD indicator flashes. 2. Press the Handsfree Mute Key again to return to a two-way conversation. To switch from the handset to Handsfree: 1. Press the Handsfree Mute Key. 2. Replace the handset. 14
