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Installation and
User Guide
™
Gigabit EtherLink Server
Network Interface Cards (NICs)
Gigabit EtherLink Server NIC (3C985B-SX)
1000BASE-SX PCI Fiber NIC (710011, 710012)
10/100/1000BASE-T PCI NIC (3C986-T, 710024, 710025)
1000BASE-LX PCI Fiber NIC (710026)
http://www.3com.com/
http://www.3com.com/productreg
DOC050059-01
Published May 2001
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3Com Corporation 5400 Bayfront Plaza Santa Clara, California 95052-8145 Copyright © 2001 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation. 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without oblig
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Contents Preface About This Guide 1 Other Important Documentation 1 Contacting 3Com 1 Online Technical Services 2 World Wide Web Site 2 3Com Knowledgebase Web Services 2 3Com FTP Site 2 3Com Bulletin Board Service 3 Access by Analog Modem 3 Access by Digital Modem 3 3Com Facts Automated Fax Service 3 Support from Your Network Supplier 4 Support from 3Com 4 Returning Products for Repair 7 1 Installing the NIC System Requirements 9 Important
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Contents Verifying NIC Functionality 28 1000Base-SX NIC 28 Connectors 28 LEDs 28 10/100/1000Base-T NIC 29 Connectors 29 LEDs 29 3 Installing DynamicAccess Software About DynamicAccess Software 31 Installing DynamicAccess Software in Windows NT 4.0 or Windows 2000 32 A Specifications 1000Base-SX Cable Characteristics 33 10/100/1000Base-T Cable Characteristics 33 Performance Specifications 33 Physical Characteristics 34 Power Requirements
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Preface About This Guide This guide covers the installation of the 3Com Gigabit EtherLink Server network interface card (NIC). For configuration instructions, see the user guide for your operating system located on the Gigabit Ethernet Server NIC CD. This guide describes how to: Physically install the NIC in your system. Connect network cables. Interpret the NIC LEDs. The procedures assume that you are a system or network administrator experienced in installing simi
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Preface Online Technical Services 3Com offers worldwide product support 24 hours a day, 7 days a week, through the following online systems: World Wide Web site 3Com Knowledgebase Web Services 3Com FTP site 3Com Bulletin Board Service (3Com BBS) SM 3Com Facts Automated Fax Service World Wide Web Site To access the latest networking information on the 3Com Corporation World Wide Web site enter this URL into your Internet browser: http://www.3com.com
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Contacting 3Com 3Com Bulletin Board Service The 3Com BBS contains patches, software, and drivers for 3Com products. This service is available through analog modem or digital modem (ISDN) 24 hours a day, 7 days a week. Access by Analog Modem To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone number nearest you: Country (Region) Data Rate Telephone Number Australia Up to 14,400 bps 61 2 9955 2073 Brazil Up to 28,800 bps 55
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Preface Support from Your Network Supplier If you require additional assistance, contact your network supplier. Many suppliers are authorized 3Com service partners who are qualified to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services. When you contact your network supplier for assistance, have the following information ready: Product model name, part number, and serial number A
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Support from 3Com Here is a list of worldwide technical telephone support numbers: Country (Region) Telephone Number Asia Pacific Rim Australia 1 800 678 515 Hong Kong 800 933 486 India +61 2 9937 5085 Indonesia 001 800 61 009 Japan 0031 61 6439 Malaysia 1800 801 777 New Zealand 0800 446 398 Pakistan +61 2 9937 5085 Philippines 1235 61 266 2602 P.R. of China 10800 61 00137 or 021 6350 1590 Singapore 800 6161 463 S. Korea From anywhere in S. Korea: 00798 611 2230 From Seoul: (0)2 3
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Preface Country (Region) Telephone Number Latin America Argentina AT&T +800 666 5065 Brazil 0800 13 3266 Chile 1230 020 0645 Colombia 98012 2127 Mexico 01 800 CARE (01 800 2273) Peru AT&T +800 666 5065 Puerto Rico 800 666 5065 Venezuela AT&T +800 666 5065 North America 1-800-527-8677 6
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Returning Products for Repair Returning Products for Repair Before you send a product directly to 3Com for repair, you must first obtain an authorization number. Products sent to 3Com without authorization numbers will be returned to the sender unopened, at the sender’s expense. To obtain an authorization number, call or fax: Country (Region) Telephone Number Fax Number Asia, Pacific Rim +65 543 6500 +65 543 6348 Europe, South Africa, and +31 30 6029900 +31 30 6029999 Middle East Latin A
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1 Installing the NIC Use the procedures in this section to install the NIC and perform initial configuration in most systems. For details about performing these tasks on your particular system, refer to the manuals that were supplied with your system. System Requirements Before installing the NIC, make sure your system meets the requirements listed in the following table: System Requirements Windows NT Hardware Pentium-based computer that meets Windows NT 4.0 software
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1 Installing the NIC System Requirements Novell Netware Hardware Pentium-based computer that meets Novell NetWare 4.2 and 5.1 software requirements One open 32-bit or 64-bit PCI slot 128MB RAM (minimum) Operating Novell NetWare 5.1, with the most recent NetWare 5 Support Pack System Novell NetWare 4.2 with the most recent patches and support available from Novell technical support (http://support.novell.com) NIC Software 3Com Gigabit Etherlink Server NIC
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Safety Precautions Safety Precautions CAUTION: The NIC is being installed in a system that operates with voltages that can be lethal. Before you remove the cover of your system, you must observe the following precautions to protect yourself and to prevent damage to the system components. Remove any metallic objects or jewelry from your hands and wrists. Make sure to use only insulated or nonconducting tools. Verify that the system is powered OFF and unplugged before accessing internal
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1 Installing the NIC NIC Installation To install a 3Com Gigabit Etherlink Server NIC in your system, perform the following procedure. 1 Observe all precautions and pre-installation instructions on page 11. Before installing the NIC, ensure the system power is OFF, and proper electrical grounding procedures have been followed. 2 Remove the system cover, and select any empty PCI slot. If you do not know how to identify a PCI slot, refer to your system documentation. 3 Remove the blank cove
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Connecting the Network Cables Connecting the Network Cables 1000Base-SX Fiber NIC 1 Prepare an appropriate cable. The following table lists cable characteristics required for connecting to 1000Base-SX port: Medium Diameter Frequency Cable Type Operating Range SX 62.5 Microns Shortwave Multimode 2 to 275 meters (850 nanometers) fiber (6.5 to 902 feet) 50 Microns Shortwave Multimode 2 to 550 meters (850 nanometers) fiber (6.5 to 1804 feet) (in compliance with IEEE 802.3-1999) 2 Connec
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1 Installing the NIC 10/100/1000Base-T NIC The NIC has one RJ-45 connector used for attaching the system to an Ethernet copper-wire segment. When automatic link negotiation is disabled, the port can be configured for 10Mbps, 100Mbps, or 1000Mbps signaling and either half-duplex or full-duplex operation. 1 Prepare an appropriate cable. The following table lists the cable characteristics for connecting to 10/100/1000Base-T ports: Port Type Connector Media Maximum Distance 10Base-T RJ-45 Ca
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2 Installing the NIC Software After installing the NIC, the NIC software must be installed and configured. Follow the steps for your operating system. WARNING: If you are using VLANs or teaming, you cannot use 3Com DynamicAccess software. If you have intermediate drivers for any third-party NICs installed, it will cause a conflict with the 3Com DynamicAccess intermediate drivers. Remove those intermediate drivers. Installing the Software in Windows NT 4.0 The NIC must be physically installed i
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2 Installing the NIC Software 1 Verify that Windows NT is upgraded with Service Pack 4 (or the latest service pack). NOTE: If you attempt to install the NIC driver on a newly installed Windows NT system (without Service Pack 4 or the most recent service pack), the driver will not install. The system will display a message indicating that you must exit the installation and first install Service Pack 4 or later. Note that 3Com has tested and supports Service Pack 6.0a only. For Backup Do
