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HP Emulex Converged Network Adapter
Installation Guide
Abstr ac t
This document provides information about installing, configuring, and troubleshooting the HP Emulex Converged Network
Adapters (CNAs). In this document, CNA refers to HP models CN1000E and CN1100E.
HP Part Number: AA-RWQAC-TE
Published: August 2011
Edition: 3
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© Copyright 2010, 2011 Hewlett-Packard Development Company, L.P. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice. The only warranties for HP products and services
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Contents 1 Installing the Emulex CNA...........................................................................5 Installation prerequisites............................................................................................................5 Recording reference numbers.................................................................................................5 Installing the Emulex CNA....................................................................................................
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Laser product label.................................................................................................................24 Notice for North America (FCC & IC)........................................................................................24 FCC Compliance Information Statement................................................................................24 International notices and statements....................................................................................
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1 Installing the Emulex CNA This chapter describes the following topics for installing the CNA: • “Installation prerequisites” (page 5) • “Installing the Emulex CNA” (page 6) See the server documentation for additional information about installing the CNA. W ARN I NG! Disconnect the host from the power source before installing the CNA. To reduce the risk of personal injury from hot surfaces, allow the internal server or workstation components to cool before touching. Installation prerequisites B
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Installing the Emulex CNA The CNA uses removable optical transceivers or copper interface cables. CA UT I ON: Electrostatic discharge (ESD) can damage electronic components. Be sure you are properly grounded before beginning this procedure, as described in “Electrostatic discharge” (page 9). I MP OR T ANT : The CNA is only supported in PCI Express 8 lane and larger PCIe slots. This may require optional PCIe riser cards or cages. For instructions on installing the riser card or cage, see the serv
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F igur e 3 R emo v ing t h e br ac k et d. Remove the bracket and store it for future use. e. Align the new mounting bracket tabs with the holes in the CNA. I MP OR T ANT : Be careful not to push the bracket past the grounding tabs on the transceiver housing. Make sure the LEDs are properly aligned with the holes in the bracket. f. Install the screws that attach the CNA to the bracket. g. Slide the transceiver into the housing. When the latch engages, it clicks. h. Push the bail back into place.
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8. Attach the media: a. For fiber optic cable connections: 1 . Insert the SFP transceiver module into the cage. 2 . Connect one end of the fiber optic cable to the LC connector on the CNA. 3 . Connect the other end of the cable to the Converged Network switch. F igur e 4 Emul e x CN A w it h optical tr ans cei v ers F igur e 5 Conn ec ting f iber optic cabl e b. For copper cable connections: 1 . Connect one end of the copper cable to the CNA. 2 . Connect the other end of the cable to the Converg
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9. Apply the power: a. Verify that the CNA is installed securely in the server. b. Verify that the correct media is attached. c. Plug in and power on the server. d. Observe the Link and Activity LEDs to be sure the CNA connects to the switch. For more information about the meaning of the LED indicators, see “CNA LED states” (page 16). e. Watch the server console for any POST error messages and the CNA BIOS startup message similar to the one in Figure 7 (page 9) F igur e 7 CN A B I O S e x ampl e
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2 Installing drivers and software For the latest information about storage array support, see the HP SPOCK website at http:// www.hp.com/storage/spock. You must sign up for an HP Passport to enable access. Some CNA download kits include a readme.txt file that may contain additional information about installing firmware and drivers, plus enhancements and fixes in the current release. Information in the readme.txt file supersedes this and other HP Emulex documents. The Emulex OneCommand Manager ap
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Downloading firmware To download firmware: 1. Go to http://www.hp.com/go/support. 2. Click Dr i v ers & So f t w ar e. 3. Using the HP model number as your guide, enter the CNA model number, and then click Sear c h. 4. Click Cr o s s oper ating s y stem (B I O S, F ir m w ar e , Diagno stic s, et c.). 5. Select the Firmware image and download it to your server. Downloading multipathing software To download Windows MPIO DSM software: 1. Go to http://www.hp.com/go/support. 2. Click Dr i v ers & So
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Installing firmware on Windows systems Use the OneCommand Manager utility to install the CNA firmware/BIOS: 1. Before you begin, make sure you have the following installed: • Network driver • FCoE driver • OneCommand Manager utility 2. Download the firmware image to your Windows server 3. Follow the procedure in the Updating Adapter Firmware chapter of the OneC o mmand Manage r A ppli cati o n U s e r Gui de. Installing multipathing software on Windows If you require multiple-path redundancy, af
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Installing and configuring multipathing software on Linux If you require multiple-path redundancy, see the Nati v e L in u x Multipath Disk A r r a y s D e v i ce -Ma ppe r f o r HP S t o r age W o r ks R e f e r e nce Gui de or download the HPDMmultipath-4.4.1 Enablement Kit. Both are available on the HP SPOCK website at http://www.hp.com/storage/spock. You must sign up for an HP Passport to enable access. After you log in, under Application Notes on the left of the screen, click Solutions: L i
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3 Troubleshooting This chapter contains the following topics for information to help resolve potential CNA problems: • “Isolating CNA problems” (page 14) • “CNA LED states” (page 16) • “CNA startup BIOS message” (page 17) Isolating CNA problems This section describes how to resolve typical problems with the CNA. Observe and collect data The first step in troubleshooting any CNA problem is to observe and collect information about the problem so the problem can be isolated. Consider the following:
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F igur e 8 Ex ampl e o f B-ser iesloginshow output F igur e 9 Ex ampl e o f C -ser iesshow interface output 3. Observe the CN switch and CNA link error counters. If any of these steps detect errors, the most likely causes are incompatible or faulty cables, SFPs, or CN switch ports. Cable or SFP problems can cause a wide range of symptoms from solid to intermittent and even performance issues. The FCoE switch port and CNA port error counters are good indications of potential intermittent and perf
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(page 17)) at system startup to discover and display the storage devices in the attached FC fabric. • When the server boots, the operating system performs the next level of discovery. Using the OneCommand Manager utility (see Figure 10 (page 16)), you can view all Fibre Channel storage devices known to the server. F igur e 1 0 O n eCommand M anag er If the storage controller cannot be seen, then the most likely causes are Fibre Channel zoning or SAN connectivity between the CNA and the storage c
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NO TE: When power is applied to the CNA, both LEDs on both ports light for approximately 10 seconds. F igur e 1 1 CN A LED indicat ors T abl e 1 CN A LED d es c r iptions LED M eaning Link activity (Green) Flash = activity Off = no activity Link state (Amber) On = link up Off = link down CNA startup BIOS message The CNA BIOS that is typically used to configure Boot from SAN (BFS) can also aid in troubleshooting CNA installation, SAN link, and zoning configuration issues. During the system startu
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F igur e 1 3 CN A sel ec t s c r een Figure 14 (page 18) shows the CNA BIOS main menu. On this screen, the CNA firmware and BIOS versions display along with the CNA Port WWN, BIOS enablement state, VLAN, and DCBX mode. Take note of the code revisions and compare them to the latest supported version for your server. This menu is typically used for configuring BFS. In addition to the revision configuration information display, Scan f or T ar g et De v ices is also a useful troubleshooting tool for
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Figure 15 (page 19) shows the CNA BIOS device details. F igur e 1 5 CN A B I O S d e v ice d etails CNA startup BIOS message 19
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4 Support and other resources Contacting HP For worldwide technical support information, see the HP support website: http://www.hp.com/support Before contacting HP, collect the following information: • Product model names and numbers • Technical support registration number (if applicable) • Product serial numbers • Error messages • Operating system type and revision level • Detailed questions Subscription service HP recommends that you register your product at the Subscriber's Choice for Busines
