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®
CarePartner Telephone
With Reminders
Model 9500 User’s Manual
Black and white version
For use with newsprint and other one-color applications.
1 x ‘P’ height
1 x ‘P’ height
1 x ‘P’ height
1 x ‘P’ height
Philips wordmark
and Lifeline
K100
1 x ‘P’ height
1 x ‘P’ height
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Table of Contents 5 The CarePartner Telephone with Reminders ® 6 VoiceAssist 8 CarePartner Telephone Features 9 Using Your Medical Alert Service When You Need Help 11 Using the Inactivity Timer(optional) 12 The Reminder Message 13 Using Your CarePartner Telephone Features 16 Care and Maintenance 17 Accessories for YourCar ePartner Telephone withReminders 18 Batteries and Service 19 TroubleshootingGuide
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Congratulations on your choice of thePhilips LifelineCar ePartner Telephone withReminders. For over 30 years, PhilipsLif elinehas been North America’s leading provider ofmedical alert products and services, and cur rently wear e helpinghundr edsof thousandsof people acrossthe United Statesand Canada enhance theirindependence and qualityof life. The CarePartner Telephone with Reminders The CarePartner Telephone withReminders is a fu
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CarePartner Telephone Features TheCar ePartner Telephonewith Reminders allowsy ou to callf or help 2hours a dayb ypr essingy our Personal Help Button. • Whenpr essed, thelightw eight, waterpr oof Personal Help Button signals the CarePartner Telephoneto call forhelp . • VoiceAssist clarifiesthe operation of the CarePartner Telephone. • 12or 2 -hourpr ogrammableInactivity Timer notifies theResponse Center if you havenot resetwithin
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VoiceAssist The CarePartner Telephonewith Remindersis equipped with VoiceAssist, afriendl y, reassuringv oicethat clarifi esthe operation of the CarePartner Telephone and makesit easyto use. Help Alarms Situation Message Played Wheny ou press either “Helpcall in pr ogress… your Personal Help Button pleasewait!” orthe r edHELP button Timeand Date Announcement VoiceAssist announces thecor recttime and day of the weekeach tim
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Inactivity Timer (optional) Situation Message Played Wheny oulift the Timers witchto “Away” the AWAY position When youpush the Timer switch down “Welcomehome” (“AWAY” is not showing) When the Inactivity “Pleasepr essy ellowRESET” Timer hasexpir ed Monthly Check-in Feature Themonthl y check-in featurer eminds youto testy ourCar ePartner Telephone andP ersonalHelp Button. If youha ve not pressed your Personal HelpButton to contact the Respo
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CarePartner Telephone Features Inactivity Timer Ify ou are using this Antenna feature, leave downwhen Receives “help” signals home. Lift up to the from yourP ersonal Help “AWAY” position when Button.Do not remove youar ea way fromhome orsubstitute an yother for morethan a f ew antenna. hours. Yellow Reset Button Pressed bya responder afterhe or she arrives at your home inr esponse to a“help” signal. This tells the Response Center th
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Using Your Medical Alert Service When You Need Help Followthis simplepr ocedure if youe verneed assistance. Toinitiate a call intothe Response Center, your CarePartner Telephonewith Remindersm ust beinstalled properly and your Personal Help Button must be pressed within range ofy our CarePartner Telephone. STEP 1: Press your Personal Help Button. Pressy ourP ersonalHelp Button or the red HELPbutton onthe sideof y our CarePartner Telepho
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STEP 3: Help arrives. Wheny our responderar rives, he or she presses the flashing yellow RESETbutton. Thistells the Response Center that help has arrived. The Lifeline Response Associatewill contacty outo see if ad ditional assistance is needed. If you accidently press your PersonalHelp Button or are conducting a check-in call, wait forthe Lif eline Response Associate to contact you, then tellthem that you do not needassistance . Important
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Using the Inactivity Timer (optional) Set the Timer Switch to the AWAY Position When You Leave Home If you leavey our home for more than a few hours, lift the TIMER switch up tothe AWAYposition. Thisstops the timerand assur es that a false “inactivity message”is not sent tothe Response Centerduring y ourabsence . Placing the TIMER switch to the AWAYposition will alsosuspend remindermessages. Push the TIMERs witch back to thedo wn
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The Reminder Message When it is timef or a reminder message to play: 1. The CarePartner Telephone chime sounds. 2. The current time is announced. 3. The CarePartner Telephone says, “Reminder. Please press yellow RESET to hear your message.” Thiswill r epeat every 15 seconds untily our espondb ypr essingthe yellow RESET button. 4. You press the yellow RESET button. Bypr essingthe y ellow RESETbutton, you acknowledgethat y ou are readyto hear the reminder messa
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Memory Dial Buttons Eachmemor y dial button automatically dials a stored telephonen umber when pressed. Speakerphone Button Forhands-fr ee conversation. Keypad Oversized,easy-to- read keys. K eyslight up wheny oulift the handsetor press the speakerphonebutton todial a call, and flash when the telephone isringing. Using Your Telephone Features Handset Volume Ringer Volume Speakerphone Volume Control Control Control Speakerv olume can beadjusted
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Volume Controls Your CarePartner Telephone with Reminders allows youto contr olthe volume ofthe speak erphone, ringerand handset: • To raise the volume…slidethe control away from you. • To lower the volume…slide the controlto wardy ou. Speakerphone The speakerphone featureallo wsy outo placeor ans wer calls without using the handset: • To place a call…pressthe speak erphone button, then dialthe desired number. • To receive an incoming call…pressthe
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How to Store a Numberf or Memory NOTE: Dialing If you make a Each of the four memorydial buttons can storea telephone mistake while numberthat is up to 15 digitslong. Thetelephone numbers programming or storedin memory areautomaticall y dialed with one touch of wish to change thea ppropriatememor ydial button. a memory dial number, repeat STEP 1: With the handset on-hook, press the pound Steps 1–4. key (#). If you wish to STEP 2: Enter the tele
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Care and Maintenance It is important toperiodicall y clean andtest y ourCar ePartner Telephone with Reminders and yourP ersonalHelp Button. Cleaning Your CarePartner Telephone Keepfr eeof dust by wiping witha soft cotton cloth. If additionalcleaning is required: STEP 1: Turn the POWERs witchOFF , and unplug the ACpo wer adapter from the electricaloutlet. Unplugthe telephone cord fromthe walljack. STEP 2: Slightly dampen asoft cloth
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STEP 3: Turn the POWER switch onthe back of your CarePartner Telephone to the ONposition. STEP 4: Test your system by pressing your Personal Help Button and speakingwith the Response Center. Accessories for Your CarePartner Telephone with Reminders For information about these optional accessories for the CarePartner Telephone, contact your Philips Lifelineser vice provider. The Philips Lifeline Smoke Detector (Model SA300) A battery-operated, wir eless smoke detectorthat
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Batteries and Service Your CarePartner Telephonewith Reminders uses a factory-installed 6V, 0.5Ah rechargeable battery, located inthe batter y compartmentbeneath the memorydial car d. Thebatter ym ust be connectedat all times to ensure back-up battery operationduring po wer outages. This battery will providea pproximately 2hours of back-up powershould your CarePartner Telephone lose AC power. Important YourCar ePartner Telephone battery s
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Troubleshooting Guide Condition Meaning Possible Cause Correction GreenPO WER CarePartner Powers witch isoff. Checkto mak e sure the ON/OFF powers witch on theback of the light is OFF. Telephonewith Remindersis not TheCar ePartner CarePartner Telephoneis in theON position. receiving power. Telephoneis unpluggedand thereis either no batter y Make sure thatthe AC power adapter or a deadbatter yin the batterycompar tment. is
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Philips Lifeline Philips Lifeline Canada 111 Lawrence Street 95 Barber Greene Road, Suite 105 Framingham, MA 01702-8156 Toronto, Ontario, Canada M3C 3E9 Telephone: 800-387-8120 www.lifeline.ca © 2007. All rights reserved. Lifeline is a registered trademark of Philips. P/N 0940279 Rev. 02
