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Get Started� Sprint 3G/4G USB Modem U300 www.sprint.com ©2008 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners.
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Ver. U300QSG-V1.6
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Using the USB Y-Extension Cable and Table of Contents Laptop Clip ..............................................................................10 Viewing the User Guide ...................................................10 How to Use This Guide . . . . . . . . . . . . . . . . . i Removing the USB Modem ...........................................11 Section 1: Introducing the Sprint 3G/4G Contacting Sprint Customer Service ........................11 USB Modem . . . . . . . . . . . . . .
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Important Notice ...................................................................18 Safety and Hazards ............................................................18 3D . Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Manufacturer's Limited One-Year Warranty ..........19
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The third section (page 13) lists the How to Use This Guide technical specifications, regulatory and important safety information, and warranty 3 information for your USB Modem U300. The advantages of Sprint are as clear as each wireless connection you make. With Sprint service, we give you Getting More Information About what you really want from a wireless service provider— clear connections, easy-to-understand service plans, Your Device and Service and self-servicing options for managin
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Section 1 Introducing the Sprint 3G/4G USB Modem
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Section 1A Your Sprint 3G/4G USB Modem The USB Modem U300 is a dual-mode wireless USB Introducing the Sprint modem. It is the first USB modem to combine 3G and 4G technology, and is also the first USB modem to 3G/4G USB Modem offer access to WiMAX service. This device offers the coverage of CDMA, while offering WiMAX capabilities where service is available. Your Sprint 3G/4G USB Modem (page 2) Using this device, and subject to network availability, System Requirements (page 3) y
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System Requirements Note You can connect your device to any computer (desktop or laptop) with a USB slot. This Sprint Mobile Broadband USB modem is supported on: Package Contents ● Windows Vista. ● Windows XP with Service Pack 2 or later. Your USB Modem U300 package contains the ● Windows 2000 with Service Pack 4 or later. following components: To install and run the USB modem and the ● Sprint 3G/4G USB Modem U300 SM accompanying Sprint SmartView software, you will ● USB extension cabl
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● Protect your USB modem from excessive moisture and heat, and from prolonged exposure to the sun. ● When it is not connected to your computer, store your USB modem in the pouch that came with the modem to avoid dust. ● Remove your USB modem before storing or transporting your computer. ● When inserting or removing your USB modem, always grip from the sides rather than the end, as this prevents damage to the USB modem. ● Do not use your USB modem while d
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Section 2 Installing and Using the USB Modem
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2. In the “Welcome to the InstallShield Wizard for Section 2A Sprint SmartView” installation window, click Next. Installing the Software Installing the Software and Drivers 1. Insert the installation CD into your CD-ROM drive. The CD should launch automatically. Click Setup to continue. (If autoplay is disabled, navigate to your CD-ROM drive in Explorer and click setup .exe.) 3. Read the License Agreement and select “I accept the terms in the License Agreement
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5. In the “Destination Folder” window, click Next to 8. If a message that you must restart your accept the default installation folder computer is displayed, click Yes to restart your (recommended); or click Change, specify a computer. Wait until your computer restarts. different installation folder, and then click Next 9. Proceed to Activating Your USB Modem . to continue. 6. Click Install to begin installation. 7. When the “InstallShield Wizard Completed” w
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Section 2B Activating Your USB Modem If your USB modem has not been preactivated or you Using Your USB Modem have not activated it at the time of purchase, you must activate your account and configure the USB modem to use your account. (Normally, your device will Launch Software (page 8) automatically complete the activation process the first Activating Your USB Modem (page 8) time you use it.) Attaching the Y-Extension Cable (page 9) 1. Gripping both sides of the USB modem,
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4. If activation was not successful, a message Attaching the Y-Extension Cable window is displayed. For instructions on activating your USB modem, see the user guide Under most operating conditions, your device will (see “Viewing the User Guide” on page 10). Use operate well when inserted into a single USB slot, and the spaces below to write down important you do not need to install the Y-extension cable. But in information related to the activation process and some rare instances your
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4. Insert both ends of the Y-extension cable in to Using the USB Y-Extension Cable the USB slot of your laptop. When the USB modem and the cable are properly connected, and Laptop Clip the LED indicator on the modem will turn green. 5. Place the laptop clip, with the USB modem Optionally, you can use the provided USB Y-extension installed, at the top of your laptop screen as cable and laptop clip. The laptop clip fits on top of your shown in the photo below. laptop s
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Removing the USB Modem Troubleshooting 1. Disconnect from the Sprint SmartView software For a more complete listing of errors and possible if it is running. solutions, please see the user guide or online Help. You may also call Sprint Customer Service (see 2. Remove the USB modem from your computer’s above). USB slot by gripping both sides of the USB modem and pulling straight out. 1. Ensure that the Sprint SmartView software has been successfully installed on your computer.
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