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MT5600BA/BL Series
MT5600BA–V.92
MT5600BA–V.90
MT5600BL–V.90
Data/Fax Modem
User Guide
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MultiModemII User Guide MT5600BA–V.92, MT5600BA–V.90, MT5600BL–V.90 P/N S000276E Revision E ©2002-2004 by Multi-Tech Systems, Inc. All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthe
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MultiModemII User Guide Table of Contents Table of Contents Chapter 1 - Description and Features ......................................................................... 5 Product Description.............................................................................................. 5 About AT Commands ........................................................................................... 5 Features...........................................................................................
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MultiModemII User Guide Table of Contents Chapter 7 - Troubleshooting ..................................................................................... 41 None of the Indicators Light ............................................................................... 41 The Modem Does Not Respond to Commands .................................................. 42 The Modem Cannot Connect When Dialing ....................................................... 43 The Modem Disconnects While Online ....
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Chapter 1 - Description and Features C C C C Chapter hapter hapter hapter hapter 1 - Descr 1 - Descr 1 - Descr 1 - Descr 1 - Descript ipt ipt ipt ipti i i i io o o o on and n and n and n and n and F Fe ea at tur ures es F F Fe e ea a at t tur ur ures es es Congratulations on your purchase of the MultiModemII modem. You have acquired one of the finest intelligent data/fax modems available today from one of the world’s oldest modem manufacturers: Multi- Tech Systems, Inc
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Chapter 1 - Description and Features S S S S Saf af af af afet et et et ety y y y y W W W W War ar ar ar arning ning ning ning nings s s s s Use this product only with UL- and CUL-listed computers. To reduce the risk of fire, use only 26 AWG or larger telephone wiring. Never install telephone wiring during a lightning storm. Never install a telephone jack in a wet location unless the jack is specifically designed for wet locations. Never touch uninsulated
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Chapter 2 - Installation C Chapter hapter 2 - Inst 2 - Instal alla lat ti io on n C C Chapter hapter hapter 2 - Inst 2 - Inst 2 - Instal al alla la lat t ti i io o on n n Step 1 - C Step 1 - Co onne nnect ct t the Mod he Modem to em to Y Your our Sy System stem Step 1 - C Step 1 - C Step 1 - Co o onne nne nnect ct ct t t the Mod he Mod he Modem to em to em to Y Y Your our our Sy Sy System stem stem Turn off your computer. Placing the modem in a convenient location, connect it
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Chapter 2 - Installation C C C C Co o o o onne nne nne nne nnect ct ct ct ct t t t t the F he F he F he F he Four- our- our- our- our-W W W W Wir ir ir ir ire L e L e L e L e Le e e e eased Line ased Line ased Line ased Line ased Line MT5600BL Only – Plug one end of a four-wire phone cable into the modem's LEASED jack; connect the other end to a four-wire leased line wall jack or terminals. Modems with a leased-line jack support the dial backup feature. For dial backup operat
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Chapter 2 - Installation Step 2 - Inst Step 2 - Inst Step 2 - Inst Step 2 - Inst Step 2 - Instal al al al all t l t l t l t l the Mod he Mod he Mod he Mod he Modem Dr em Dr em Dr em Dr em Driv iv iv iv iver er er er er If you use Windows 98/Me/NT 4.0/2000/XP; you must install the modem driver. The drivers are installed easily since Windows supports Plug-and-Play. Inst Instal alling t ling the Mod he Modem Dr em Driv iver er f fo or r W Wind indo ow ws 98/Me/2000/ s 98/Me/200
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Chapter 2 - Installation Step 3 - Set Step 3 - Set Step 3 - Set Step 3 - Set Step 3 - Sett t t t ting ing ing ing ing Y Y Y Y Your our our our our C C C C Count ount ount ount ountr r r r ry y y y y o o o o or r r r r R R R R Reg eg eg eg egi i i i io o o o on C n C n C n C n Cod od od od ode e e e e (MT5600B (MT5600B (MT5600B (MT5600B (MT5600BA A A A A– – – – –V V V V V.....9 9 9 9 92 Only) 2 Only) 2 Only) 2 Only) 2 Only) The MT5600BA-V.92 modem is a global modem - it can be
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Chapter 2 - Installation Using Using Using Using Using A A A A AT T T T T C C C C Co o o o omm mm mm mm mmands ands ands ands ands If you are comfortable using AT commands, you can use them to configure your modem. You must enter these commands in your communication program's terminal window. You can use a communication program such as PhoneTools. See Step 4 below. How to Change the Country/Region Code 1. View the list of available country/region codes to find your country/re
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Chapter 3 - Using the Front Panel C Chapter hapter 3 - Using t 3 - Using the Fr he Fro ont nt P Panel anel C C Chapter hapter hapter 3 - Using t 3 - Using t 3 - Using the Fr he Fr he Fro o ont nt nt P P Panel anel anel Like any modem, your Multi-Tech modem operates only under the control of a communication program, such as the PhoneTools program included with the modem. It also operates under other general-purpose data communication programs, such as Windows Terminal and HyperTerminal. For infor
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Chapter 3 - Using the Front Panel Liquid Cr Liquid Cr Liquid Cr Liquid Cr Liquid Cry y y y yst st st st stal Disp al Disp al Disp al Disp al Displa la la la lay y y y y (L (L (L (L (LCD) CD) CD) CD) CD) The MultiModemII’s backlit liquid crystal display (LCD) has two functions: to display the current status of the modem and to display configuration menus, which are selected using the four pushbuttons on the front panel. Opt Opt Opt Opt Opti i i i io o o o on Sele n Sele n Sele n Sele n Select ct
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Chapter 3 - Using the Front Panel Menu O Menu Ov ver erv vi ie ew w Menu O Menu O Menu Ov v ver er erv v vi i ie e ew w w Trunks Limbs Branches Twigs Status = Manual Orig.? Manual Answer? Status = , , Ent , Ent Idle , , , ( automatic selection ) Status = 49333,Async,Lapm Disconnect? , Online , ,Ent Line Type Current Settings= PSTN? Basic Options Online Options Ent , , , , , , Options , , PSTN , Dialing Options Error Correction Current Settings= EC on? (&E2) Options , ,Ent , , ,
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Chapter 3 - Using the Front Panel St Sta at tus us Tr Trunk unk St St Sta a at t tus us us Tr Tr Trunk unk unk The Status Trunk shows the current operating status of the modem. Limb changes are automatic, but certain options can be accessed by pressing the button. Note that when the modem is online, pressing the button shows the connect status, including the data speed, connection type, and compression type. Limbs Twigs If Idle If Online 15 Multi-Tech Systems, Inc. MT5
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Chapter 3 - Using the Front Panel B Basi asic Opt c Opti io ons ns Tr Trunk unk B B Basi asi asic Opt c Opt c Opti i io o ons ns ns Tr Tr Trunk unk unk Use the Basic Options Trunk to configure the modem’s basic operating conditions. When entering a number, use the and buttons to scroll through a list of digits and characters. To go to the next position, press the button. To back up or to exit without dialing, press the button several times. Limbs Branches Twigs Current Setting
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Chapter 3 - Using the Front Panel B B B B Basi asi asi asi asic Opt c Opt c Opt c Opt c Opti i i i io o o o ons ns ns ns ns Tr Tr Tr Tr Trunk unk unk unk unk,,,,, c c c c co o o o ont nt nt nt ntinued inued inued inued inued Limbs Branches Twigs Continued from previous page 17 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E)
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Chapter 3 - Using the Front Panel A Adv dvanc anced Opt ed Opti io ons ns Tr Trunk unk A A Adv dv dvanc anc anced Opt ed Opt ed Opti i io o ons ns ns Tr Tr Trunk unk unk Use the Advanced Options Trunk to configure RS-232, dial backup, and callback security options. When entering a number or password, use the and buttons to select a character or digit. To go to the next position, press the button. To backspace or to exit, press the button several times. Limbs Branches Twigs Continu
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Chapter 3 - Using the Front Panel A Adv dvanc anced Opt ed Opti io ons ns Tr Trunk unk,, c co ont ntinued inued A A Adv dv dvanc anc anced Opt ed Opt ed Opti i io o ons ns ns Tr Tr Trunk unk unk,,, c c co o ont nt ntinued inued inued Limbs Branches Twigs Continued from previous page 19 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E)
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Chapter 3 - Using the Front Panel R Remote C emote Co onf nfig igur ura at ti io on Opt n Opti io ons ns Tr Trunk unk R R Remote C emote C emote Co o onf nf nfig ig igur ur ura a at t ti i io o on Opt n Opt n Opti i io o ons ns ns Tr Tr Trunk unk unk Use the Remote Configuration Options Trunk to enable or disable remote configuration on the modem, and to change the password. When entering the password, use the and buttons to scroll through the alphabet. To go to the next character posit
