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®
MultiModem EDGE
Wireless Modem
MTCBA-E
User Guide
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Copyright and Technical Support MultiModem® EDGE Wireless Modem User Guide Model MTCBA-E S000381F, Revision F Copyright This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi- Tech Systems, Inc. All rights reserved. Copyright © 2006-07 by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantab
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Table of Contents Contents Chapter 1 – Product Description and Specifications................................................................................................4 Product Description..............................................................................................................................................4 Features....................................................................................................................................................
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Chapter 1 – Product Description and Specifications Chapter 1 – Product Description and Specifications Product Description The MultiModem® EDGE wireless modem delivers some of the fastest cellular wireless data speeds by utilizing EDGE technology. It allows users to connect to the Internet and send and receive data up to three times faster than possible with an ordinary GSM/GPRS network making it ideal for highly data-intensive multimedia applications. Based on industry-standard open i
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Chapter 1 – Product Description and Specifications Safety General Safety The modem is designed for and intended to be used in fixed and mobile applications. “Fixed” means that the device is physically secured at one location and is not able to be easily moved to another location. “Mobile” means that the device is designed to be used in other than fixed locations. Caution: Maintain a separation distance of at least 20 cm (8 inches) is normally maintained between the transmitter’s antenna
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Chapter 1 – Product Description and Specifications Maintenance of Your Modem Your Wireless MultiModem is the product of advanced engineering, design and craftsmanship and should be treated with care. The suggestions below will help you to enjoy this product for many years. • Do not expose the Wireless MultiModem to any extreme environment where the temperature is above 50ºC or humidity is above 90% noncondensing. • Do not attempt to disassemble the Wireless MultiModem. There are no user
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Chapter 1 – Product Description and Specifications General Specifications General Specifications Power Requirements 5 V to 32VDC; 400mA Average @5V, 1A Peak @ 5V Circuit Switched Data/Fax Features Asynchronous, non-transparent up to 14.4K bps Group 3 Fax, Class1 Mechanical Dimensions & Weight 4.3" L x 2.4" W x 0.94" H; 4.2 oz. (11 cm x 6.1 cm x 2.4 cm; 119 g) Connectors & Fasteners Antenna Connection type: Standard 3V SIM receptacle Serial Connector: 15-pin RS232 SUB D female (DE15S)
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Chapter 1 – Product Description and Specifications Antenna Specifications GSM/EGSM Antenna Requirements/Specifications Frequency Range: 824 – 960 MHz / 1710 – 1990 MHz Impedance: 50 Ohms VSWR: <2.0:1 Typical Radiated Gain: 3 dBi on azimuth plane Radiation: Omni Polarization: Vertical Wave: Half Wave Dipole Antennas Available from Multi-Tech Systems, Inc. Description Part Number Hinged Right Angle 900/1800 MHz Cellular Modem Antenna ANF1-1HRA Hinged Righ
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Chapter 1 – Product Description and Specifications RS232 15-Pin Connector Pinout 5 1 10 6 15 11 PIN EIA CCIT Designation RS-232 1 DCD 109 Data Carrier Direct 6 RX 104 Receive Data (out) 2 TX 103 Transmit Data 8 DTR 108.2 Data Terminal Ready 9 GND Signal Ground 7 DSR 107 Data Set Ready 12 RTS 105 Request to Send 11 CTS 106 Clear to Send 13 RI 125 Ring Indicator Audio 4 MICROPHONE (+) 5 MICROPHONE (-) 10 SPEAKER (+) 15 SPEAKER (-) Boot 3 BOOT For factory use only
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Chapter 2 – Activation and Installation Chapter 2 – Activation and Installation Step 1 – Activate Your Wireless Account Please see the wireless account Activation Notices located on the MultiModem CD. Choose the one for your wireless network provider and follow the directions to activate your account. Phone Numbers for the Wireless Modem Every wireless modem will have its own unique phone number. The phone number may simply be given to you by your wireless service provider or it may b
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Chapter 2 – Activation and Installation Step 3 – Connect the Antenna Serial Cable, and Power Antenna Connect a suitable antenna to the SMA connector (See antenna specifications in Chapter 1). Antenna Connector (SMA type) Serial Cable Connect both sides of the serial and control cable (15-pin Sub D connector on the modem side). Antenna Connector (SMA type) To Serial Port of PC Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 11
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Chapter 2 – Activation and Installation Power Plug the power supply cable into the modem. For Two-Piece Transformer Power Supply (International). • Connect the AC cord receptacle into the transformer block. • Connect the AC cord plug into the mains power outlet. For One-Piece Transformer Power Supply (North America). • Connect between the MultiModem power receptacle and the mains power outlet. For Optional Direct DC Power • Connect the fused DC power cable into the DC pow
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Chapter 2 – Activation and Installation Step 5 – Attach the Modem to a Flat Surface (Optional) To mount the Wireless MultiModem, do the following: 1. Obtain mounting screws (two are needed) that are appropriate for the surface on which you will mount the MultiModem. For example, one might use two 6-32 self-tapping screws 5/8” in length to mount the unit in a truck to the wall of the cab behind the passenger’s seat. 2. Typically, the unit is mounted against a flat surface into whic
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Chapter 2 – Activation and Installation Step 5 – Install the Modem Driver Introduction Compatibility: The wireless modem is compatible with Windows 2000/2003+, Windows XP, and Linux. Windows: Windows operating systems require a modem driver to be installed. See the example below for installing an EDGE modem driver onto a PC with Windows XP/2003. Linux: Linux does not require a driver for serial modems. Requirements • One MTCBA-E modem • A RS232 cable to connect the modem to the P
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Chapter 3 – Using Your Wireless modem Chapter 3 – Using Your Wireless Modem Phone Number for the Wireless Modem • Every wireless modem will have its own unique phone number provided by your wireless provider. • The wireless modem’s phone number may simply be told to the subscriber or be on the SIM or both. Wireless provider implementations may vary. Examples of Useful AT Commands A Note About HyperTerminal In order to verify signal strength and roaming status, you must use a termina
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Chapter 3 – Using Your Wireless Modem Establishing a Voice Call • Enter PIN Code (Enter this only if required by your wireless provider) Type AT+CPIN=1234 Responses: OK (PIN Code accepted) +CME ERROR : 16 (Incorrect PIN Code) +CME ERROR : 3 (PIN already entered [with +CMEE : 1 mode]) • Initiate a voice call Type ATD1234; (Note: Don’t forget the semicolon “;” at the end. This stands for voice calls) Responses: OK (Communication established) CME ERROR : 11 (PIN Code not entered [
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Chapter 3 – Using Your Wireless Modem Using Short Message Service (SMS) If you have SMS (Short Message Service), you can manipulate such messages in these ways: send, read, store, and delete. The AT commands needed to perform these functions are listed below. Please refer to the EDGE AT Command Reference Guide for a complete list and definitions of the SMS commands. 1. Send a short message to a specified number. Type AT+CMGS="8585551212" Wait for the “>” before entering
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Chapter 3 – Using Your Wireless Modem SMS Examples Send Example: Send SMS message to another SMS compatible device: at+cmgf=1 (set to text mode) OK at+cpms="SM","SM","SM" (set memory storage when writing and sending SMS messages) OK at+cmgs="7632273726" (send message to the number specified in quotes) > TEST message ONE. (Type message after the > symbol and hit to send the message) +CMGS: 52 OK Receive Example 1: Receive SMS messages in text mode by saving to SI
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Chapter 3 – Using Your Wireless Modem Internet Access Internet access can be setup in Windows Dial-Up Networking (DUN) of the computer that the wireless modem is serving. Setup procedures will vary according to the type of wireless service provider used. To access Dial-Up Networking on your PC, go to Start > Settings > Network Connections. Notes: • For GSM-without-GPRS, a circuit-switched data connection is used. The user can set up Dial-Up Networking (DUN) to make a conventional V.32
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Chapter 3 – Using Your Wireless Modem Create Your Dial-Up Connection in Windows XP/2003 1. Click on Start and then click on Control Panel. 2. In the Control Panel, double-click on Network Connections. 3. On the Network Connections screen on the left-hand side under Network Tasks, click on Create a new connection. 4. The New Connection Wizard should appear. It will walk you through setting up your Internet connection. Click on Next > to begin. 5. On the Network Connection Type screen, s
