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™
MultiMobile USB
V.92 Portable USB Modem
MT9234MU
User Guide
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Chapter 1 – Product Description MultiMobile USB User Guide V.92 Portable USB Modem MT9234MU S000409C Rev. C Copyright This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 2009 Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranty with respect to the contents hereof and specifically disclaims any implied warranty of merchantability or fitne
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Table of Contents Contents Chapter 1 – Product Description.................................................................................. 4 Introduction ........................................................................................................................................... 4 Features ................................................................................................................................................ 4 Telecom Safety Warnings .................
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Chapter 1 – Product Description Chapter 1 – Product Description Introduction The MultiMobile USB V.92 Portable USB modem MT9234MU provides V.92/56K data rates, fax and file transfer capabilities and a hot-swappable USB interface. This modem, weighing only 2 ounces, is ideal for mobile users who want email and Internet access on the road. The MT9234MU modem can also serve as the mobile user’s home office desktop modem. This user’s guide will help you install, configure, test and use yo
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Chapter 1 – Product Description Telecom Safety Warnings • Never install telephone wiring during a lightning storm. • Never install a telephone jack in wet locations unless the jack is specifically designed for wet locations. • This product is to be used with UL and cUL listed computers. • Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. • Use caution when installing or modifying telephone lines. • Avoid using
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Chapter 1 – Product Description Technical Specifications Trade Name MultiMobile™ USB Model Number MT9234MU Data Rates 56K download speeds from digital V.92/V.90 servers; 33.6K upload and download speeds from non-V.92/V.90 servers and other client modems Fax Rates 33.6K and below Standards: Data V.92, V.90 enhanced, V.34 and below Error Correction V.42 Data Compression V.44, V.42bis, MNP Class 5 Fax V.34, Class 2.1 & 1.0, V.17, Group 3; Class 1 & 2, Error Correction Mode Video V.8
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Chapter 2 - Installation Chapter 2 – Installation Setup To use your modem, you must connect the MT9234MU’s USB cable connector to your computer (“USB”) and to a telephone line (“LINE”). Connect the Modem to Your System Connect the MT9234MU to your computer’s USB port and connect the telephone line to your MT9234MU and a telephone wall jack. USB Connection Plug the USB cable connector on the modem into a USB port connector on your computer. Line Connection Plug one end of the
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Chapter 2 - Installation Install the Modem Driver Introduction Compatibility: This MultiMobile MT9234MU MultiModem is compatible with Windows Operating Systems Vista, XP, 2003, Server 2008, and Linux. Windows Drivers: The MultiMobile MT9234MU driver must be installed in your computer’s program directory. The Windows drivers are located on the MultiMobile MT9234MU CD in the Drivers I Windows Drivers folder. A complete set of drivers for each operating system is organized into Vista and XP
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Chapter 2 - Installation 5. The next screen prompts you to insert the disc that came with your MultiMobile MT9234MU. If you have the disc that came with your device, insert it now. Then, click on I don’t have the disc. Show me other options. Windows may prompt you to search online, but this is not necessary. 6. Choose Browse my computer for driver software (advanced). Multi-Tech Systems, Inc. MT9234MU User Guide (S000409C) 9
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Chapter 2 - Installation 7. At the Browse for driver software on your computer screen, Click the Browse button. 8. Browse to the Drivers folder on your MultiMobile MT9234MU CD, then select the Windows_Drivers folder and then the Vista32 folder. If you were installing drivers on a Vista 64-bit Operating System, you would browse to the Vista64 folder. Click OK, then Click Next. 9. Windows can’t verify the publisher of this driver software screen appears. Select Install this drive
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Chapter 2 - Installation 10. Installing driver software… screen appears. 11. When the software for this device has been successfully installed screen appears with Windows has finished installing the driver software for this device: MultiMobile MT9234MU. Click Close. Multi-Tech Systems, Inc. MT9234MU User Guide (S000409C) 11
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Chapter 2 - Installation Installation of the Modem 12. The Found New Hardware – MultiTech Systems MT9234MU screen appears. If you have the disc that came with your device, insert it now. The MultiMobile MT9234MU product CD is still in the CD ROM drive. Click Next. 13. Choose Browse my computer for driver software (advanced). 14. Windows software screen appears – Would you like to install this device software?. Click Install. 12 Multi-Tech Systems, Inc. MT9234MU User Guide (S000409
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Chapter 2 - Installation 14. Installing driver software progress screen appears. 15. The software for this device has beenbeen successfully installed screen appears. Windows has finished installing the driver software for this device: MultiMobile MT9234MU Click Close. The installation of drivers is now complete. After installation has been completed, you should test the operation of your new MT9234MU by registering it. Key in the URL given below and follow the on-line instructions:
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Chapter 2 - Installation Installing the Modem Driver in Windows Server 2008, XP, 2003 This installation assumes a Windows Server 2008, XP, or 2003 operating system. Part A for Windows Server 2008, XP, 2003: Installing the Serial Port 1. Connect the USB cable between the MultiModem and the PC. 2. Insert the MultiMobile MT9234MU CD into your CD-ROM drive. The CD uses the Autorun feature, and after a brief delay, the MultiMobile MT9234MU Setup – Welcome screen appears. Close the Welcome sc
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Chapter 2 - Installation 4. The next screen is the Please choose your search and installation options. Select only Search removable media (floppy, CD-ROM…) and Include this location in the search. Click the Browse button. 5. Browse to the Drivers folder on your MultiMobile MT9234MU CD, then select the Windows_Drivers folder and then the XP32 folder. If you are installing drivers on an XP 64-bit Operating System, you would browse to the Vista64 XP64 folder. Click Next. Multi-Te
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Chapter 2 - Installation 6. Please wait while the wizard searches for the MT9234MU. 7. Please select the best match for your hardware from the list below. Select either MultiMobile MT9234MU xp32 or xp64 depending on your operating system. 16 Multi-Tech Systems, Inc. MT9234MU User Guide (S000409C)
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Chapter 2 - Installation 8. Please wait while the wizard installs the software. 9. At the Completing the Found New Hardware Wizard for the MultiMobile MT9234MU screen. Click Finish. Installation of the Serial Port is now complete. Multi-Tech Systems, Inc. MT9234MU User Guide (S000409C) 17
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Chapter 2 - Installation Part B for Windows Server 2008, XP, 2003: Installing the Modem 10. If the Welcome to the Found New Hardware Wizard screen asking – Can Windows connect to Windows update to search for software? Select No, not this time. Then click Next. 11. This wizard helps you install software for Multi-Tech Systems MT9234MU. Click on Install from a list or specific location (Advanced). Then click Next. 18 Multi-Tech Systems, Inc. MT9234MU User Guide (S000409C)
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Chapter 2 - Installation 12. The Please choose your search and installation options screen appears. Ensure that Search removable media (floppy, CD-ROM…) is selected and iInclude this location in the search is also selected. Click the Browse button. 13. If necessary, Browse to the Drivers folder on your MultiMobile MT9234MU CD, then select the Windows_Drivers folder and then the xpXP32 folder. If you are installing drivers on an XP 64-bit Operating System, you would browse to the XP64 f
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Chapter 2 - Installation 14. The final Windows Logo Testing screen may appear depending on operating system settings. This screen pertains to the creation of a modem entity in the operating system that accommodates the MultiMobile MT9234MU. Click Continue Anyway. 15. Please wait while the wizard installs the software. 16. The Completing the Found New Hardware Wizard screen appears. Click Finish. With the modem is successfully installed, the entire software installation proc