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MT5634ZBA-DID
Data/Fax/DID Modem
User Guide
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User Guide Product Number S000234C Revision C MultiModemDID (MT5634ZBA-DID) All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. Copyright © 2002-2009 by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular pur- pose. Furthermo
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MultiModemDID User Guide Contents Table of Contents Chapter 1 - Introduction and Description......................................................................... 5 Introduction ........................................................................................................... 5 Features ............................................................................................................... 5 We Supply ............................................................................
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MultiModemDID User Guide Contents Chapter 6 - Troubleshooting.......................................................................................... 43 None of the Indicators Light ............................................................................... 43 The Modem Does Not Respond to Commands.................................................. 43 The Modem Dials But Cannot Connect .............................................................. 44 The Modem Disconnects While Online .....
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MultiModemDID User Guide Chapter 1 - Introduction and Description Chapter 1 - Introduction and Description Welcome to the world of data communications. You have acquired one of the finest intelligent data and fax modems available today from one of America’s oldest and most respected modem manufacturers: Multi-Tech Systems, Inc. This User Guide will help you install, configure, test, and use your modem. Introduction The MultiModemDID combines Direct Inward Dial (DID) with Super G3 V.34/33.6K bps
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MultiModemDID User Guide Chapter 1 - Introduction and Description We Supply • An MT5634ZBA-DID modem � A set of four self-adhesive plastic feet � A power supply � A 9-pin to 9-pin serial cable � Two RJ-11 telephone cables � A printed Quick Start Guide � A CD containing modem drivers, a User Guide, and Adobe Acrobat Reader. You Supply � A computer with an available serial port � A nearby AC power outlet � A nearby phone line jack � A nearby analog DID trunk line with a block of associated DID tel
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MultiModemDID User Guide Chapter 2 - Installation Chapter 2 - Installation Step 1: Assemble the Modem The only assembly required is to mount the feet on the bottom of the modem. Simply peel the four self- adhesive plastic feet off the backing strip and press them into the recesses on the bottom of the modem. Step 2: Connect the Modem to Your System Turn off your computer. Place the modem in a convenient location, and then connect it to your computer’s serial port, the phone line, AC power, DID l
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MultiModemDID User Guide Chapter 2 - Installation (Optional) Connect the Modem to the Phone For voice-only calls, plug a phone into the modem’s PHONE jack. Connect the Modem to the AC Power Outlet Make sure the power is switch is OFF. Plug the DC power transformer into a power outlet or power strip. Plug the other end into the PWR jack on the modem. The DC power transformer is included with your modem. CAUTION: Use only the DC power transformer supplied with the modem. Use of any other transform
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MultiModemDID User Guide Chapter 2 - Installation From Windows 2000, XP 1. Click Start | Settings | Control Panel. 2. Double-click the Phone and Modems icon and click on the Modems tab. 3. In the list box, select the old modem. 4. Click Remove, then click Close. 5. The next time you dial a HyperTerminal connection, it will select your new modem and ask you to confirm the selection. From Windows 98, Me 1. Click Start | Settings | Control Panel. 2. Double-click the Modems icon to open the Modems P
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MultiModemDID User Guide Chapter 3 - Operation Chapter 3 – Operation Front Panel of the MultiModemDID Modem The MT5634ZBA-DID modem has 10 LED indicators on the front panel that provide information about how your modem is operating: status, configuration and activity. Transmit Data - The TD LED flashes when the modem is transmitting data to another modem. Receive Data - The RD LED flashes when the modem is receiving data from another modem. Carrier Detect - The CD LED
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MultiModemDID User Guide Chapter 3 - Operation DID Operation Direct Inward Dialing (DID) uses an analog trunk line to route several phone numbers to one line. The MT5634ZBA-DID modem has four ports, an RS232 serial port, two RJ11 ports for connection to a POTS line and an auxillary phone, and a 4 position RJ12 for connection to the DID analog trunk. Note: The DID and POTS ports cannot operate simultaneously. On a DID line the roles of the central office and the DID modem are somewhat reversed. T
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MultiModemDID User Guide Chapter 3 - Operation Connecting to the Internet Your Multi-Tech modem is your gateway to the Internet and the World Wide Web. To access the Internet and Web via your modem, you must establish a dial-up account with an Internet service provider (ISP). To locate an ISP near you, look in a local directory or computer publication. Your ISP should provide you with the following information: • User name (also called user ID) • Password • Access number (the number you call to
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MultiModemDID User Guide Chapter 4 - AT Commands, S-Registers, Result Codes Chapter 4 - AT Commands, S -Registers, and Result Codes AT commands are used to control the operation of your modem. They are so called because each command must be preceded by the characters AT to get the ATtention of the modem. AT commands can be issued only when the modem is in command mode or online command mode. The modem is in command mode whenever it is not connected to another modem. The modem is in data mode whe
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MultiModemDID User Guide Chapter 4 - AT Commands, S-Registers, Result Codes AT Commands Command: AT Attention Code Values: n/a Description: The attention code precedes all command lines except A/ and the escape sequence. Command: ENTER Key Values: n/a Description: Press the ENTER or RETURN key to execute most commands. Command: A Answer Values: n/a Description: Answers an incoming call before the final ring. Command: A/ Repeat Last Command Values: n/a Description: Repeats the last command string
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MultiModemDID User Guide Chapter 4 - AT Commands, S-Registers, Result Codes @ Wait for quiet answer. Causes modem to wait for a ring back, then 5 seconds of silence, before processing next part of command. If silence is not detected, the modem returns a NO ANSWER code. ^ Disable data calling tone transmission. $ Detect AT&T call card “bong” tone. The character should follow the phone number and precede the user’s call card number: ATDT1028806127853500$123456789. Command: DS=n Dial Stored Telepho
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MultiModemDID User Guide Chapter 4 - AT Commands, S-Registers, Result Codes Command: Mn Monitor Speaker Mode Values: n = 0, 1, 2, or 3 Default: 1 Description: M0 Speaker always off. M1 Speaker on until carrier signal detected. M2 Speaker always on when modem is off-hook. M3 Speaker on until carrier is detected, except while dialing. Command: Nn Modulation Handshake Values: n = 0 or 1 Default: 1 Description: N0 Modem performs handshake only at communication standard specified by S37 and the B com
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MultiModemDID User Guide Chapter 4 - AT Commands, S-Registers, Result Codes Command: T Tone Dialing Values: P, T Default: T Description: Configures the modem for DTMF (touch-tone) dialing. Dialed digits are tone dialed until a P command or dial modifier is received. Command: Vn Result Code Format Values: n = 0 or 1 Default: 1 Description: V0 Displays result codes as digits (terse response). V1 Displays result codes as words (verbose response). Command: Wn Result Code Options Values: n = 0, 1, 2
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MultiModemDID User Guide Chapter 4 - AT Commands, S-Registers, Result Codes Command: &Dn Data Terminal Ready (DTR) Control Values: n = 0, 1, 2, or 3 Default: 2 Description: &D0 Modem ignores the true status of the DTR signal and responds as if it is always on. &D1 If DTR drops while in online data mode, the modem enters command mode, issues an OK, and remains connected. &D2 If DTR drops while in online data mode, the modem hangs up. If the signal is not present, the modem will not answer or dial
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MultiModemDID User Guide Chapter 4 - AT Commands, S-Registers, Result Codes Command: &Sn Data Set Ready (DSR) Control Values: n = 0 or 1 Default: 0 Description: &S0 DSR is always high (on). &S1 DSR goes high only during a connection. Command: &Tn V.54 Test Commands Values: n = 0, 1, 3 or 6 Default: None Description: &T0 Abort. Stops any test in progress. &T1 Initiates local analog loopback test. &T3 Initiates local digital loopback test. &T6 Initiates remote digital loopback test. Note: To stop
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MultiModemDID User Guide Chapter 4 - AT Commands, S-Registers, Result Codes Command: \Bn Transmit Break Values: n = 0–9 in 100 ms units Default: 3 Description: In non-error-correction mode only, sends a break signal of the specified length to a remote modem. Works in conjunction with the \K command. Command: \Kn Break Control Values: n = 0–5 Default: 5 Description: Controls the response of the modem to a break received from the computer, the remote modem, or the \B command. The response is diffe
