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Packard Bell EasyNote LJ65
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
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Revision History Please refer to the table below for the updates made to this service guide. Date Chapter Updates II
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Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no rep
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Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. IV
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Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES
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VI
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Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Your Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents Removing the Media Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Removing the TouchPad Bracket . . . . . . . . .
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Table of Contents Troubleshooting 139 Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139 Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140 No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141 Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142 LCD Fai
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Table of Contents Test Compatible Components 199 Microsoft® Windows® Vista Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . .200 Online Support Information 205 Index 207 X
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Chapter 1 System Specifications Features Below is a brief summary of the computer’s many features: NOTE: Items marked with * denote only selected models. Operating System • Genuine Windows Vista® Home Premium Platform • Intel® Centrino® processor technology, featuring: • Intel® Core™2 Duo processor T6400 (2 MB L2 cache, 2 GHz, 800 MHz FSB, 35 W), supporting Intel® 64 architecture • Mobile Intel® PM45 Express Chipset • Intel® Wireless WiFi Link 5100/5300 (dual-band quad-mode 802.11a/b/g/Draft-N)
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• HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content Protection) support Storage subsystem • 160/250/320/500 GB hard disk drive • Media card reader, supporting: • Secure Digital™ (SD) Card, MultiMediaCard (MMC), Memory Stick™ (MS), Memory Stick PRO™ (MS PRO), xD-Picture Card™ (xD) • Storage cards with adapter: miniSD™, microSD™, Reduced-Size Multimedia Card (RS- MMC), Memory Stick Duo™, Memory Stick PRO Duo™ Optical Drive • 8X DVD-Super Multi double-layer dr
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Power subsystem • ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving modes • 4800 mAh 8-cell Li-ion battery pack with discrete graphics: • 3-hour, 20-minute battery life • 3-pin 90 W AC adapter • 4400 mAh 6-cell Li-ion battery pack with integrated graphics: • 3-hour, 10-minute battery life • 3-pin 65 W AC adapter • ENERGY STAR® 5.0 Special keys and controls • 99-/100-/103-key keyboard • Touchpad pointing device • Nine function keys, four cursor keys, Windows®
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System Block Diagram 4 Chapter 1
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Your Notebook tour After knowing your computer features, let us show you around your new computer. Front View Ventilation fan Component Icon Description Ventilation fan Helps cool internal components. Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin. Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or pe
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Left View Ethernet USB Headphone jack port jack Memory card Kensington Power HDMI out Monitor Microphone USB reader lock slot connector port jack port jack Component Icon Description Kensington™ Secure your notebook to an object by connecting a lock slot Kensington cable lock to this slot. Power connector Plug the AC adapter cable into this connector. Ethernet jack Plug an Ethernet network cable into this jack. Plug the other end of the cable into a cable modem, DSL modem, or an Ethernet
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Right View Modem DVD drive Power USB port jack button Component Icon Description USB port Plug a USB device (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into this port. DVD drive Insert CDs or DVDs into this drive. Modem jack Plug a dial-up modem cable into this optional jack. Power button Press to turn the power on or off. You can also configure the power button for Sleep/Resume mode. Rear View Ventilation fan Component Icon Description Ventilation f
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Bottom View Battery Ventilation Battery slots and lock cooling fan Battery latch Hard drive bay Memory/ Hard drive bay Component Icon Description Battery Provides power when the notebook is not plugged into AC power. Battery lock Slide to unlock the battery. Battery latch Slide to release the battery. Memory bay Memory modules are located in this bay. Hard drive bay The hard drive is located in this bay. Ventilation slots Helps cool internal components. and cooling fan Warning: Do not work wi
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Keyboard Area (selected models) Speakers Capacitive Status touch keys indicators Keyboard Power/Battery Touchpad indicators Component Icon Description Speakers Left and right speakers deliver stereo audio output. Status indicators Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is used. Keyboard Provides all the features of a full-sized, computer keyboard. Power indicator • LED on - Notebook is on. • LED blinking - Notebook is in Sleep or Hyb
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LCD Panel Microphone Webcam Component Icon Description Webcam Use to let others see who they are communicating with when making VoIP calls. Microphone Use to talk through when making Voice over Internet Protocol (VoIP) calls. 10 Chapter 1