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Maintenance and Service
Guide
HP Pavilion dv4000 Notebook PC
Compaq Presario V4000 Notebook PC
Document Part Number: 377367-001
March 2005
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.
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© Copyright 2005 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD logo is a trademark of its proprietor. The information contained herein is subject to change without no
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Contents 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Notebook. . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–27 2 Troubleshooting 2.1 Computer Setup. . . . . . . . . . . . . . .
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Contents 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–5 5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7 5.5 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11 5.6 Optical Drive. . . . . . . . . . . . . . . . . . . . . .
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1 Product Description The HP Pavilion dv4000 Notebook PC 1 and Compaq Presario V4000 Notebook PC 2 offer advanced modularity, Intel® Pentium® M and Celeron® M processors, and extensive multimedia support. HP Pavilion dv4000 Notebook PC and Compaq Presario V4000 Notebook PC Maintenance and Service Guide 1–1
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Product Description 1.1 Features ■ Intel Pentium M 2.00-, 1.73-, 1.60-, or 1.50-GHz processors, or Intel Celeron M 1.50-, 1.40-, or 1.30-GHz processors, varying by notebook model ■ 15.4-inch, WXGA, TFT (1280 × 800) with BrightView display, or 15.4-inch, WXGA, TFT (1280 × 800) display, varying by notebook model ■ 100-, 80-, 60-, or 40-GB high-capacity hard drive, varying by notebook model ■ 256-MB DDR synchronous DRAM (SDRAM) at 333 MHz, expandable to 2.0 GB ■ Microsoft® Windows® XP Home Ed
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Product Description Numerous references are made throughout this Maintenance and ✎ Service Guide to “full-featured” and “defeatured” models. A model is considered to be full-featured if it has 4 Universal Serial Bus ports and the following components: ■ Digital Media Slot/Memory Reader ■ Expansion port ■ ExpressCard slot ■ IEEE 1394 port ■ Infrared port ■ Quick Launch buttons (HP Pavilion dv4000 models only) A notebook model is considered to be defeatured if it has only 2 Universal Serial Bu
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Product Description 1.2 Resetting the Notebook If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Section 5.3, “Preparing the Notebook for Disassembly,” for more information). 2. Remove the real-time clock (RTC) battery (refer to Section 5.9, “RTC Battery,” for more information on removing and replacing the RTC battery). 3. Wait approximately 5 minutes. 4. Replac
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Product Description 1.4 External Components The external components on the front of the notebook are shown below and described in Table 1-1. Depending on your notebook model, component locations may vary. Front Components Table 1-1 Front Components Item Component Function 1 Power/standby light ■ On: Notebook is turned on. ■ Blinking: Notebook is in standby. ■ Off: Notebook is off or in hibernation. 2 Battery light ■ On: The battery pack is charging. ■ Blinking: The battery pack has reached a
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Product Description The external components on the right side of the HP Pavilion dv4000 are shown below and described in Table 1-2. Depending on your notebook model, component locations may vary. Right-Side Components, HP Pavilion dv4000 1–6 Maintenance and Service Guide
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Product Description Table 1-2 Right-Side Components, HP Pavilion dv4000 Item Component Function 1 Optical drive Supports an optical disc, such as a CD or DVD. 2 Audio-out Connects an optional headphone or (headphone) jack powered stereo speakers. Also connects (full-featured models the audio function of an audio/video device, only) such as a television or VCR. 3 Audio-in (microphone) Connects an optional stereo microphone. jack (full-featured models only) 4 USB ports Connect optional USB de
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Product Description The external components on the right side of the Compaq Presario V4000 are shown below and described in Table 1-3. Depending on your notebook model, component locations may vary. Right-Side Components, Compaq Presario V4000 1–8 Maintenance and Service Guide
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Product Description Table 1-3 Right-Side Components, Compaq Presario V4000 Item Component Function 1 Optical drive Supports an optical disc, such as a CD or DVD. 2 Audio-out (headphone) Connects an optional headphone or jack (full-featured powered stereo speakers. Also connects models only) the audio function of an audio/video device, such as a television or VCR. 3 Audio-in (microphone) Connects an optional stereo microphone. jack (full-featured models only) 4 USB ports Connect optional USB
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Product Description The external components on the left side of the HP Pavilion dv4000 are shown below and described in Table 1-4. Depending on your notebook model, component locations may vary. Left-Side Components, HP Pavilion dv4000 1–10 Maintenance and Service Guide
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Product Description Table 1-4 Left-Side Components, HP Pavilion dv4000 Item Component Function 1 Power connector Connects the AC adapter cable. 2 RJ-11 (modem) jack Connects a modem cable (not included). 3 RJ-45 (network) jack Connects a network cable (not included). 4 Expansion port 2 Connects the notebook to an optional (full-featured models docking device. only) The notebook has only one ✎ expansion port. The term expansion port 2 describes the type of expansion port. 5 USB ports Connect
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Product Description Table 1-4 Left-Side Components, HP Pavilion dv4000 (Continued) Item Component Function 12 Monitor port Connects an optional VGA monitor or (full-featured models projector. only) 13 S-Video-out jack Connects the video function of an optional (defeatured models S-Video device, such as a television, VCR, only) or video capture card. 14 Audio-in (microphone) Connects an optional stereo microphone. jack (defeatured models only) 15 Audio-out (headphone) Connects an optional hea
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Product Description The external components on the left side of the Compaq Presario V4000 are shown below and described in Table 1-5. Depending on your notebook model, component locations may vary. Left-Side Components, Compaq Presario V4000 Maintenance and Service Guide 1–13
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Product Description Table 1-5 Left-Side Components, Compaq Presario V4000 Item Component Function 1 Power connector Connects the AC adapter cable. 2 RJ-11 (modem) jack Connects a modem cable (not included). 3 RJ-45 (network) jack Connects a network cable (not included). 4 Expansion port 2 Connects the notebook to an optional (full-featured models docking device. only) The notebook has only one ✎ expansion port. The term expansion port 2 describes the type of expansion port. 5 USB ports Conn
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Product Description Table 1-5 Left-Side Components, Compaq Presario V4000 (Continued) Item Component Function 12 Monitor port Connects an optional VGA monitor or (full-featured models projector. only) 13 S-Video-out jack Connects the video function of an optional (defeatured models S-Video device, such as a television, VCR, only) or video capture card. 14 Audio-in (microphone) Connects an optional stereo microphone. jack (defeatured models only) 15 Audio-out (headphone) Connects an optional
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Product Description The standard keyboard components of the notebook are shown below and described in Table 1-6. Standard Keyboard Components 1–16 Maintenance and Service Guide
