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HP Pavilion ze4100 Notebook PC
Compaq Evo Notebook N1010v Series
Compaq Presario 1100 Series Mobile PC
Technology Code KE
Service Manual
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© 2002 Hewlett-Packard Company Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Celeron, and Pentium are trademarks of Intel Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies. HP shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or
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Contents Product Information...................................................................................................... 1-1 Features .........................................................................................................................................1-3 Operation.......................................................................................................................................1-6 Turning the Notebook On and Off ...................................
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Reference Information................................................................................................... 5-1 Password Removal Policy.............................................................................................................5-1 Hewlett-Packard Display Quality Statement.................................................................................5-2 Service Notes and Obsolete Parts ................................................................................
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Tables Table 1-1. Notebook Products .............................................................................................................1-1 Table 1-2. Product Comparisons..........................................................................................................1-2 Table 1-3. Activating Power Modes ....................................................................................................1-6 Table 1-4. Main Status Lights (front of notebook) .......................
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Introduction This manual provides reference information for servicing the HP Pavilion ze4100 Notebook PC (technology code KE), Compaq Evo Notebook 1010v Series (technology code KE), and Compaq Presario 1100 Series Mobile PC (technology code KE). It is for use by authorized service personnel while installing, servicing, and repairing these products. The manual is designed as a self-paced guide that will train you to install, configure, and repair these notebooks. The manual is self-contained, so
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1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to change. T able 1-1. Notebook Products Standard Notebook Hard CD/DVD SDRAM/ Product * CPU ** Display Drive Drives Video Mem Communication Battery Pavilion ze4100 Notebook PC F5855 H/ABA Celeron 1.6-GHz 14.1-in XGA 20 GB combination/ 256 MB/32 uma LAN + modem Li ion no diskette F5856 H/ABA Celeron 1.8-GHz 14.1-in XGA 30 GB combination/ 512 MB/32 uma LAN + modem Li io
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Standard Notebook Hard CD/DVD SDRAM/ Product * CPU ** Display Drive Drives Video Mem Communication Battery Compaq Evo Notebook N1010v Series F5771 J/ABJ Celeron 1.6-GHz 14.1-in XGA 20 GB CD + 128 MB/uma LAN + modem Li ion diskette F5772 J/ABJ Celeron 1.6-GHz 14.1-in XGA 30 GB CD + 256 MB/uma LAN + modem Li ion diskette Compaq Presario 1100 Series Mobile PC F5781 H/ABU Celeron 1.6-GHz 14.1-in XGA 20 GB DVD + 256 MB/uma LAN + modem Li ion diskette F5781 H/ABZ Celeron 1.6-GHz 14.1-in XGA 20 GB DVD
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Features The following three illustrations show the notebook’s main external features. For an exploded view of the notebook, see page 4-2. Figur e 1-1. Front View 1. Notebook open/close latch. 7. Microphone option (not available). 2. One-touch buttons. 8. Infrared port.* 3. Keyboard status lights. 9. Wireless on-off button and indicator light.* 4. Power button. Turns the notebook on and off. 10. Battery. 5. Touch pad, scroll pad, click buttons, plus on-off 11. CD-ROM, DVD, or other drive. butt
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Figure 1-2. Back View 13. AC adapter jack. 21. Modem port.* 14. Two universal serial bus (USB) ports. 22. PCMCIA card and CardBus slot and button. 15. LAN port.* 23. IEEE 1394 port.* 16. S-video port.* 24. Audio jacks (left to right): external microphone, audio out (headphones). 17. Parallel port (LPT1). Use this port for a parallel printer or other parallel device. 25. Volume controls.* 18. Serial port (COM1). Use this port for a serial 26. Audio mute button and audio mute light.* mouse, mod
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F igure 1-3. Bottom View 28. Hard disk drive. 31. Reset button. 29. Battery latch. 32. Port replicator connect.* 30. SDRAM door. 33. Mini-PCI door (no user parts inside). * on certain models Service Manual Product Information 1-5
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Operation This section gives an overview of the notebook’s operation. Turning the Notebook On and Off You can start and stop your notebook using its power button. However, at certain times you might want to use other methods to start or stop the notebook—depending on power considerations, types of active connections, and start-up time. Note This manual describes the notebook in its original factory configuration, with all settings at their default values. T able 1-3. Activating Power Modes Pow
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Checking the Status of the Notebook The main status lights on the front of the notebook report power status, battery status, and hard disk activity. T able 1-4. Main Status Lights (front of notebook) Meaning Power status On: notebook is on (even if the display is off). Blinking: notebook is in Standby mode. Off: notebook is off or in Hibernation mode. Hard disk drive activity On: notebook is accessing the hard disk drive. Battery status Green: The AC adapter is connected and the batte
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Using Fn Hot Keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. To use a hot key, press and hold Fn, press the appropriate second key, then release both keys. Table 1-6. Fn Hot Keys Hot Key Effect Fn+F1 Decreases the display brightness. Fn+F2 Increases the display brightness. Fn+F5 Toggles among the built-in display, an external display, and simultaneous display on both. Fn+F8 Toggles the built-in keypad on and off. Does no
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Resetting the Notebook Occasionally, Windows or the notebook might stop responding, so that you cannot turn the notebook off. If this happens, try the following in the order listed. Press the power button to restart. • If possible, shut down Windows: Windows XP: press CTRL+ALT+DEL, and then click Shut Down, Restart. Windows 2000: press CTRL+ALT+DEL, click Shut Down, and press the power button to restart. • Press and hold the power button for about four seconds until the display shuts down, and
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Specifications The following tables list the specifications for the notebook and its accessories. These are subject to change: for the latest versions, see the HP Notebook Web site (www.hp.com/notebooks). T able 1-7. Specifications Physical Attributes Size (14-inch display): 328 × 272 × 33 mm (12.9 × 10.7 × 1.3 in). Size (15-inch display): 328 × 272 × 35 mm (12.9 × 10.7 × 1.4 in). Weight: 2.9 kg (6.5 lb) minimum, depending on configuration. Processor and HP Pavilion ze4100: 1.7-, 1.8-, or 2.0-GH
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Audio System Stereo sound via two built-in speakers. 3D-enhanced audio. Volume and mute buttons (certain models). Headphone-out and microphone-in. 87/88-key touch-type QWERTY keyboard with 101/102 key emulation. Keyboard and Embedded numeric keypad. Pointing Device 12 function (Fn) keys. 5 user-programmable One-Touch buttons. Touch pad with integrated scroll pad, on-off button and indicator. Left and right click buttons. Ethernet 10Base-T (10 Mbps) and 100Base-TX (100 Mbps) support. LAN Supports
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Major ICs CPU: Intel Mobile Pentium 4 processor-M. Core logic: ALI 1671 / 1535+ chipset. Display controller: ATI Mobility Radeon M6-C/P. Audio/Modem controller: Conexant Smart AMC CX20468-21. CardBus controller: TI PC1520. Keyboard/embedded controller: National PC87570. Super I/O: integrated in core logic. IEEE 1394: TI TSB43AB22. LAN: National NS83815. 802.11b wireless LAN: Ambit with Intersil Prism 2.5 chipset. or CPU: Intel Mobile Celeron processor. Core logic: VIA Twister-T + VT8231 chipset.
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T able 1-8. Accessories Compaq HP Evo and Accessory Description Pavilion Presario Memory 128MB DDR266B F4694-60901 •• 256MB DDR266B F4695-60901 •• 512MB DDR266B F4696-60901 • Hard Drives HDD-20 GB 9.5mm, Hitachi ATA100 0950-4193 •• HDD-20 GB 9.5mm, IBM ATA100 FDB 0950-4318 •• HDD-20 GB 9.5mm, TOSH ATA100 FDB 0950-4287 •• HDD-30 GB 9.5mm, Hitachi ATA100 0950-4168 •• HDD-30 GB 9.5mm, IBM (diablo) ATA100 0950-4162 •• HDD-30 GB 9.5mm, IBM ATA100 FDB (Cascade) 0950-4319 •• HDD-30 GB 9.5mm, TITAN Tosh
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Internal Design The motherboard PCA is the central component of the notebook’s design. It plays a role in virtually all system functions. The CPU module and most other subsystems connect to the motherboard. The following figure shows the connections among the notebook’s replaceable electronic modules. Table 1-9 on page 1-15 lists the roles that these modules play in the notebook’s functional subsystems. Figure 1-5. Replaceable M odule Diagram 1-14 Product Information Service Manual