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HP Pavilion 15 Notebook PC
Maintenance and Service Guide
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© Copyright 2013 Hewlett-Packard Development Company, L.P. AMD, the AMD Arrow logo, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Core, and Pentium are U.S. registered trademarks of Intel Corporation. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during
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iv Safety warning notice
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Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 8 Finding your hardware and software information ......................................................................... 8 Locating hardware ...................................................................................
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Packaging and transporting guidelines ....................................................... 43 Workstation guidelines .............................................................. 43 5 Removal and replacement procedures for Customer Self-Repair parts ............................. 45 Component replacement procedures ........................................................................................ 45 Battery ...............................................................................
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Hard drive specifications (continued) ...................................................................................... 104 9 Backing up, restoring, and recovering .......................................................................... 105 Creating recovery media and backups ................................................................................... 106 Creating HP Recovery media .................................................................................. 107 Restore and r
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viii
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1 Product description Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Product Name HP Pavilion 15 Notebook PC √√ Processors ● AMD® A10-5750M 2.50-GHz √ processor (turbo up to 3.50-GHz; 1600-MHz FSB, 4.0-MB L2 cache, DDR3, quad core, 35 W) ● AMD A8-5550M 2.10-GHz processor (turbo up to 3.10-GHz; 1600-MHz FSB, 4.0-MB L2 cache, DDR3, quad core, 35 W) ● AMD A6-5350M 2.90-GHz processor (turbo up to 3.50-GHz; 1600-MHz FSB, 1.0-MB L2
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Processors (continued) Intel® Quad Core® i7-4702MQ √ ● 2.20-GHz processor (SC turbo up to 2.90-GHz; 1600-MHz FSB, 6.0-MB L3 cache, 37 W) Intel Quad Core i7-3632QM 2.20- ● GHz processor (SC turbo up to 3.2- GHz; 1600-MHz FSB, 6.0-MB L3 cache, 35 W) Intel Dual Core i5-3230M 2.60-GHz ● processor (SC turbo up to 3.20- GHz; 1600-MHz FSB, 3.0-MB L3 cache, 35 W) Intel Dual Core i3-3130M
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Graphics Internal graphics: √ AMD Radeon™ HD 8650G ● graphics on computer models equipped with an AMD A10-5750M processor AMD Radeon HD 8550G graphics ● on computer models equipped with an AMD A8-5550M processor AMD Radeon HD 8450G graphics ● on computer models equipped with an AMD A6-5350M processor AMD Radeon HD 8350G graphics ● on computer models equipped with an AMD A4-5150M
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Graphics (continued) Internal graphics: √ Intel HD Graphics 4000 on ● computer models equipped with an Intel dual core processor Intel HD Graphics 4600 on ● computer models equipped with an Intel Pentium processor Switchable Discrete Graphics: Sun XT (64-bit), M2 package, 28 ● nm, 25 W, 4 pcs of dedicated video memory (2-GB VRAM, 256-MB×16, DDR3, 1-GHz×4 pcs) Sun XT (64-bit), M2 p
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Hard drive Support for 6.35-cm (2.5-in) hard drives √√ in 7.0-mm (.28-in) and 9.5-mm (.37-in) thickness Support for Serial ATA Support for Accelerometer hard drive protection Support for the following hard drives: 1-TB, 5400-rpm, 9.5-mm ● 750-GB, 5400-rpm, 9.5-mm ● 640-GB, 5400-rpm, 9.5-mm ● 500-GB, 5400-rpm, 9.5- and 7.0- ● mm 320-GB, 5400-rpm, 9.5- and 7.0- ● mm Optical drive 9.
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Wireless (continued) Atheros AR9485 802.11b/g/n √√ ● WiFi Adapter Ralink RT3290LE 802.11b/g/n 1×1 ● WiFi and Bluetooth 4.0 Combo Adapter Realtek RTL8188EE 802.11bgn Wi- ● Fi Adapter ● Intel Centrino Wireless-N 2230 √ Combo Adapter External media cards HP 2-in-1 multiformat Digital Media √√ Reader Slot with push-push technology. Reads data from and writes data to digital memory ca
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Power requirements Support for the following AC adapters: √√ 90-W HP Smart AC adapter (PFC, ● EM, 4.5-mm) 90-W HP Smart AC adapter (PFC, ● 4.5-mm) 65-W HP Smart AC adapter (non- ● PFC, EM, 4.5-mm) 65-W HP Smart AC adapter (non- ● PFC, 4.5-mm) Support for the following batteries √√ ● 6-cell, 62-Wh, 2.80-Ah, Li-ion battery ● 6-cell, 47-Wh, 2.20-Ah, Li-ion battery Security Security
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2 External component identification Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c, and then select Control Panel. 2. Select System and Security, and then in the System area, click Device Manager. A list reveals all the devices installed in your computer. Locating software ▲ To find out what software is installed on your computer, from the Start screen, right-click using the mouse or swipe
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Display Item Component Description (1) Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. (2) WLAN antennas (2)* Send and receive wireless signals to communicate with WLANs. (3) Webcam light On: The webcam is in use. (4) Webcam Records video and captures still photographs. To use the webcam, from the Start screen, type c, and then select CyberLink YouC
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Buttons and speakers Item Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation. CAUTION: Pressing and holding down the power button will result in the loss of unsaved information. If the computer has stoppe
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Keys Item Component Description (1) esc key Reveals system information when pressed in combination with the fn key. (2) fn key Reveals system information when pressed in combination with the esc key. (3) Windows key Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows logo key again will return you to the previous screen. (4) Action keys Execute frequently used system functions. (5) num lk key Controls the function of the integrated numeric keypad.
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Lights Item Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power. NOTE: For select models, the Intel Rapid Start Technology feature is enabled at the factory. Rapid Start Technology allows your computer to
